On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Segpay is a global leader in online payment processing. Since 2005, we’ve specialized in providing online payment services, and proprietary fraud mitigation, to e-commerce merchants around the world.
For over ten years, SegPay has been processing online payment transactions for merchants in all categories with a specialization in helping retailers process credit card transactions. We’re a leader in card-not-present transactions and have strong relationships with acquiring banks and credit card schemes. Our global footprint supports merchants across the U.S., Canada, and the European Union.
Segpay Reviews Summary
The company's reputation is mixed, with notable strengths in the efficiency of subscription cancellations and responsiveness to customer inquiries. Many customers appreciate the quick resolution of issues, highlighting a straightforward cancellation process and effective communication. However, significant concerns arise regarding unresolved billing disputes, perceived lack of support, and inconsistent information about subscriptions. Complaints about unauthorized charges and inadequate customer service experiences suggest a need for improved clarity and reliability in their practices. Overall, while some customers report satisfaction, recurring issues indicate areas for enhancement in customer support and communication strategies.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I paid and then couldn't log in.
I would like to have a month free for cum4k.com
When will I get my refund on this service, pls refund as soon as possible
I hired their service and it only worked for one day and was unsatisfactory. I am waiting for my payment to be returned.
It so happened that I purchased a subscription on the site, which turned out not to be necessary for me. I canceled it and was upset about the money I wasted. But I decided to contact the customer service department, where they answered me quickly and in one evening I did get my money back for the canceled subscription
I asked for a refund on a service that did not tell full truths about what type of services was provided paid for a porn site not a put your feet pic up asked for an immediate refund got directed to company company no help still waiting for anyone to resolve the issue
I have a charge on my account, for an amount in US dollars, when I have not bought anything in that currency. I have complained and nobody will give me a solution.
CAN ONLY USE ONE CARD HAVE TO GO TOTHE STORE AND LOAD IT. AFTER YOU PAY YOU GET NO MORE MAIL FROM THAT SITE SO IM NOT TO HAPPY NOT TO MENTION THE GHOST YOU GOT
Pour des raisons personnelles l'adhésion a été réalisée
J'ai annulé sans avoir accéder aux vidéos.
Vous annulez mon abonnement avec mail de confirmation et vous me facturez.
C'est condamnable juridiquement
Je vais probablement mettre en place une procédure par principe
Cordialement
Got charged via segpay for a subscription that i forgot to cancel. After cancelling it i asked for a refund right after the charge and minutes later i got the refund
Well I was disappointed. U invoice euro
So I took euro debit card.
But then u charge chf.because I m swiss.
So u made twice money on a bad ex.rate.
Regards
Just wanted info about receiving future invoiced instead of been taken automatically
I found your website efficient, professional & exciting, but I left,because I didn't feel the talk time I got for my £14.99 was anywhere near sufficient, or value for money, in time span! Thank you though, it was an experience although short lived! My apologies, to those ladies,I didn't follow up with,but if I come into sufficient funds,I'll be back, unfortunately my pay,commitments,utility bills, won't allow me that rapid expense. I'll date the old fashioned way. God Bless all & happy easter.
I contacted segpay spoke with someone and was told to give a little more detail of why I wanted my refund and haven't heard a response back from anyone nor the refund I requested
I was auto billed for a service I didn't realize I had on auto bill. The issue was resolved and I was refunded within minutes!
If the membership is now cancelled I am very satisfied
An issue arose with billing which was resolved quickly and efficiently.the procedure was conducted in a friendly and courteous manner'
We´ve tried to get in contact with you, and all we get is faulty autoresponders, which is just a sad way of working..
Why I'm spam with megapersonal.eu community. Please 🥺 fixed my account and back me sooner
Hello sir My megapersonals Email :*******@outlook.com. I have completed account verification and my document verification is completed suddenly I login my account and I see spam in my account I don't know why my account is spam please solve the problem in my account verify my account information and I verification After the payment verification has been completed
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members