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Segpay is a global leader in online payment processing. Since 2005, we’ve specialized in providing online payment services, and proprietary fraud mitigation, to e-commerce merchants around the world.
For over ten years, SegPay has been processing online payment transactions for merchants in all categories with a specialization in helping retailers process credit card transactions. We’re a leader in card-not-present transactions and have strong relationships with acquiring banks and credit card schemes. Our global footprint supports merchants across the U.S., Canada, and the European Union.
Segpay Reviews Summary
The company's reputation is mixed, with notable strengths in the efficiency of subscription cancellations and responsiveness to customer inquiries. Many customers appreciate the quick resolution of issues, highlighting a straightforward cancellation process and effective communication. However, significant concerns arise regarding unresolved billing disputes, perceived lack of support, and inconsistent information about subscriptions. Complaints about unauthorized charges and inadequate customer service experiences suggest a need for improved clarity and reliability in their practices. Overall, while some customers report satisfaction, recurring issues indicate areas for enhancement in customer support and communication strategies.
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This is not the first time I have used this service and each time I am satisfied
I asked to change my banking details my request was taken into account very quickly
Schnelle Bearbeitung und nette Konversation
Alles zu meiner Zufriedenheit erledigt
Dear Team of CAM4,( Miss Karoa Garcia), untill today don't show in my bank account the amount for refound of £39.99. Would you please check it and send me the proof that you make the payment.
Your sincerely
MiguelA Perucha
I had to cancel a future payment and I had sand an email with an hour was everything was resolved,🙏nice service
I'm not sure what I could possibly say about the service I've been dealing with for the last couple of weeks trying to cancel a 119 $ order that I somehow mistakenly bought, when I looked through my financial records I noticed this order and I've been trying to cancel it since I found it in my records, I would never pay that amount for a website that I never even heard of...
I have been helped with my question very fast and friendly. Thanks
While checking my PayPal account I noticed 2 unknown names and charges. I reported it to PayPal and they just replied after checking that case was closed. I emailed you all and received a reply within hours and problem was resolved.
Made an inquiry and I received a response to my inquiry very quickly.
Made request, helpdesk replied with an alternative or proceed with request, ask to proceed and it was completed rapidly therafter
I was in need of a refund and the customer service was very understanding, kind and fast.
I had taken one subscription for which resolution is not done till date
It still won't sent me a email to reset the password it not in spam or junk no where to be found
I asked for some information and received it in a timely manner.
Haven't received a refund of any charges even though I requested it.
The agent I spoke to responded really quickly and after telling him the issue he was able to provide me with a resolution.
Segpy ist unzuverlässig!
Ich habe die Webseite "muscletoworship.com" gekauft und mit Segpay bezahlt.
Danach habe ich "muscletoworship.com" sofort wieder gekündigt. Die Kündigung wurde nicht bestätigt!
Dennoch wurden mehrfach von meinem VISA Karten Konto € Beträge abgebucht. Ich habe dies sofort reklamiert und um sofortige Rücküberweisung der falsch abgebuchten € Beträge gebeten! Jeoch ohne Erfolg!
Deshalb: Nie wieder SEGPAY! Ich halte SEGPAY für unzuverlässig und deshalb ist meine Bewertung MISERABEL!
Bertold Prengel
******* Sprockhövel
Elberfelder Str. 180
Mail: *******@outlook.de
Ich bin sehr unzufrieden!
Segpay hat unberechtigterweise mehrfach von meinem VISA Kartenkonto € Beträge abgebucht obwohl ich die zuvor gekaufte Webseite "muscletoworship.com" seinerzeit sofort gekündigt hatte!
Aus diesem Grunde bin ich unzufrieden und halte SEGPAY für miserabel!
Bertold Prengel
45549 Sprockhövel
Elberfelder Str. 180
Deutschland
Mail: b.prengel@outlook.de
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members