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SeatGeek

How would you rate SeatGeek?
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California
2 reviews
0 helpful votes
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Seat Geek Delivers!
September 15, 2017

Easy fast and great prices! No need to have a paper ticket. Your phone and the bar code on it is your ticket.

Date of experience: September 15, 2017
Ohio
1 review
0 helpful votes
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SeatGeek is Awesome!
October 27, 2017

The app was user friendly an provide the best rates for the tickets. It always tells me when my favorite tickets are available.

Date of experience: September 25, 2017
Pennsylvania
1 review
0 helpful votes
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Nats playoffs
November 3, 2017

Multiple seats and options. Have used this site several times without any problems. Simple to use and will use site for other events.

Date of experience: October 2, 2017
California
1 review
0 helpful votes
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Very good ticket purchasing website
October 5, 2017

It would be helpful if your website disclosed if seats are in obstructed view area before purchasing or limited view area. Thank you.

Date of experience: October 5, 2017
California
1 review
0 helpful votes
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Great experience!
January 23, 2018

Purchasing seats to the game was easy and efficient. I love how you can pick your seats and compare the prices. Loved it!

Date of experience: January 22, 2018
Wisconsin
1 review
0 helpful votes
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Good seats, good God the fees...
October 23, 2017

Good seats, good God the fees... Fees were a sizable proportion of total cost. App did not reflect total costs with deal score.

Date of experience: October 23, 2017
Pennsylvania
1 review
0 helpful votes
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Used the app to buy Pirates tickets. The fees were visible and much cheaper than some of the other ticket apps I've used.

Date of experience: April 17, 2018
California
1 review
0 helpful votes
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Absolutely amazing game and seats!
February 18, 2021

We had so much fun and the seats were absolutely amazing! Everyone around was nice and fun. Just an all around great time.

Date of experience: November 21, 2018
Texas
1 review
0 helpful votes
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Best way to buy tickets
July 19, 2019

Love the app! Easy to use, simple to understand, clean layout. No tricks and no hidden fees. There's nothing to not like. Perfect

Date of experience: July 17, 2019
Colorado
1 review
0 helpful votes
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Who wants to see someone's $#*! talking to you. Your marketing IS awful. We mute your stupid commercial everytime. That is so disgusting!

Date of experience: March 21, 2022
Texas
1 review
0 helpful votes
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I just works; and it works great!
July 15, 2019

I found the event date I wanted to attend; found the best available seats and made my purchase. Smooth surfing on this site.

Date of experience: July 12, 2019
Virginia
1 review
0 helpful votes
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I think the seller fee is a bit much but the site is good. I guess I have to add more characters to submit so thats why I wrote this last sentence

Date of experience: May 13, 2018
Louisiana
1 review
0 helpful votes
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Parking pass
February 3, 2020

I bought a parking pass for the game and they would not allow me to use just the bar code. They wanted the full ticket. So I was not able to park

Date of experience: January 17, 2020
SeatGeek L. SeatGeek Rep
over a year old

Hi Jarrod,

A mentioned in the private message to you, we have refunded this order in full.

We are very sorry the venue would not let you use the pass and barcode as you didn't have a physical ticket. We were unaware that would be the case. After speaking with you and investigating we have refunded this order in full. You will see that back on the card you used in 3 to 5 business days.

Warm Regards,

SeatGeek CX Team

Illinois
1 review
0 helpful votes
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Awesome.
March 15, 2018

Great time. First hockey game. Great price. Great seats. Go Hawks. Glad i could experience my first time with such an easy purchase of the tickets.

Date of experience: March 14, 2018
Virginia
1 review
0 helpful votes
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Buying a ticket
April 13, 2019

I had a code to use but it would not let me use it and I ended up having to pay the whole price instead of the cheaper one.

Date of experience: April 11, 2019
SeatGeek T. SeatGeek Rep
over a year old

Hi Mark,

I am sorry to hear that our system wasn't allowing you to add your promo code. There is good news through, we are able to verify the promo after the purchase and get that applied as a refund for the amount. I will be reaching out to you to get that issued!

In the future if you run into an issue like that please email us at support@seatgeek.com, call us at 888.506.4101, or use the chat feature directly in the app!

Nevada
1 review
0 helpful votes
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Quick seats
January 25, 2018

Always quick easy to use shows you right where you will
Sit in real time love it. Quick email allowing you to see obtain ur tickets

Date of experience: January 24, 2018
Tennessee
1 review
0 helpful votes
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Very happy... will continue using!
January 12, 2018

Only app I use for game tickets both in Indy and Miami.
Have used multiple times and will use the next game I wanna go to.

Date of experience: January 11, 2018
Illinois
1 review
0 helpful votes
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Excellent every time
January 12, 2018

Never had a problem, prices are great and you always have a detailed view of where you are going to be seated. Tickets are delivered quickly.

Date of experience: January 11, 2018
Massachusetts
1 review
0 helpful votes
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Always great service
September 19, 2019

As always SeatGeek comes through. Website is easy to use, service is great. I have use SeatGeek several times and am always happy with the outcome.

Date of experience: September 16, 2019
Minnesota
1 review
0 helpful votes
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SeatGeek makes everything so easy. Good Job!
September 14, 2019

It was my first time using this service. Everything was perfect. Had an awesome night. Thanks for everything.

Date of experience: September 11, 2019

Overview

SeatGeek has a rating of 2.2 stars from 2,560 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SeatGeek most frequently mention customer service, credit card and phone number. SeatGeek ranks 20th among Concert Tickets sites.

service
341
value
325
shipping
232
returns
266
quality
284
This company does not typically respond to reviews