Easy fast and great prices! No need to have a paper ticket. Your phone and the bar code on it is your ticket.
The app was user friendly an provide the best rates for the tickets. It always tells me when my favorite tickets are available.
Multiple seats and options. Have used this site several times without any problems. Simple to use and will use site for other events.
It would be helpful if your website disclosed if seats are in obstructed view area before purchasing or limited view area. Thank you.
Purchasing seats to the game was easy and efficient. I love how you can pick your seats and compare the prices. Loved it!
Good seats, good God the fees... Fees were a sizable proportion of total cost. App did not reflect total costs with deal score.
Used the app to buy Pirates tickets. The fees were visible and much cheaper than some of the other ticket apps I've used.
We had so much fun and the seats were absolutely amazing! Everyone around was nice and fun. Just an all around great time.
Love the app! Easy to use, simple to understand, clean layout. No tricks and no hidden fees. There's nothing to not like. Perfect
Who wants to see someone's $#*! talking to you. Your marketing IS awful. We mute your stupid commercial everytime. That is so disgusting!
I found the event date I wanted to attend; found the best available seats and made my purchase. Smooth surfing on this site.
I bought a parking pass for the game and they would not allow me to use just the bar code. They wanted the full ticket. So I was not able to park
Great time. First hockey game. Great price. Great seats. Go Hawks. Glad i could experience my first time with such an easy purchase of the tickets.
I had a code to use but it would not let me use it and I ended up having to pay the whole price instead of the cheaper one.
Hi Mark,
I am sorry to hear that our system wasn't allowing you to add your promo code. There is good news through, we are able to verify the promo after the purchase and get that applied as a refund for the amount. I will be reaching out to you to get that issued!
In the future if you run into an issue like that please email us at support@seatgeek.com, call us at 888.506.4101, or use the chat feature directly in the app!
Always quick easy to use shows you right where you will
Sit in real time love it. Quick email allowing you to see obtain ur tickets
Only app I use for game tickets both in Indy and Miami.
Have used multiple times and will use the next game I wanna go to.
Never had a problem, prices are great and you always have a detailed view of where you are going to be seated. Tickets are delivered quickly.
As always SeatGeek comes through. Website is easy to use, service is great. I have use SeatGeek several times and am always happy with the outcome.
It was my first time using this service. Everything was perfect. Had an awesome night. Thanks for everything.
Answer: Shana is correct, Seat Geek takes no responsibility for tickets and have no customer service and will not return calls if things do not work out Stub Hub is much better
Answer: Hi Beth, Welcome to SeatGeek! In order to maintain our marketplace we do have fees, but we'll always show you a thorough price breakdown of your order before you can checkout. Plus, we've got options so you can actually search for tickets and see the fees included in the price from the get-go. Simply use the filter "Prices with fees" when searching for listings. You can read more about that here: https://support.seatgeek.com/hc/en-us/articles/360036685293 I hope that helps! Please let me know if you have any other questions-- Best wishes, SeatGeek CX Team
Answer: Hi Ciprian, Thanks for reaching out and no worries about being concerned. I can assure you SeatGeek is a safe place to buy tickets. Every seller on our site is fully vetted and has a 100% or greater money-back guarantee in the rare case problems occur. You can read more here: https://seatgeek.com/buyer-guarantee. Luckily ticket issues seldom happen! We really just want you to score seats to events where you'll have the time of your life. That's why we're here from 6am-8pm PT, 9am-11pm ET every day to help you with any questions or concerns. Hopefully that puts your mind at ease! Warmly, SeatGeek CX Team
SeatGeek has a rating of 2.2 stars from 2,560 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SeatGeek most frequently mention customer service, credit card and phone number. SeatGeek ranks 20th among Concert Tickets sites.
Hi Jarrod,
A mentioned in the private message to you, we have refunded this order in full.
We are very sorry the venue would not let you use the pass and barcode as you didn't have a physical ticket. We were unaware that would be the case. After speaking with you and investigating we have refunded this order in full. You will see that back on the card you used in 3 to 5 business days.
Warm Regards,
SeatGeek CX Team