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Mark H.

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1 Review by Mark

SeatGeek

  • SeatGeek

“Buying a ticket”
4/13/19
Verified purchase

I had a code to use but it would not let me use it and I ended up having to pay the whole price instead of the cheaper one.

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  • 111K Views
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SeatGeek T. – SeatGeek Rep

Hi Mark,

I am sorry to hear that our system wasn't allowing you to add your promo code. There is good news through, we are able to verify the promo after the purchase and get that applied as a refund for the amount. I will be reaching out to you to get that issued!

In the future if you run into an issue like that please email us at support@seatgeek.com, call us at 888.506.4101, or use the chat feature directly in the app!

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