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SeatGeek

How would you rate SeatGeek?
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North Carolina
1 review
0 helpful votes
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Easy and painless
January 30, 2018

Great online and via the app. Good value tickets with flexibility to decide where and and what cost.

Date of experience: January 29, 2018
Washington
1 review
0 helpful votes
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Great
September 7, 2018

Awesome experience on last minute purchase. Technology on website is easy to use. Would recommend to a friend.

Date of experience: September 4, 2018
Texas
1 review
0 helpful votes
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Poor service
May 11, 2019

SeatGeek delivered tickets I didn't purchase and didn't fix the error. I was very dissatisfied with their service.

SeatGeek attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 9, 2019
SeatGeek T. SeatGeek Rep
over a year old

Hi There,

If you got tickets you didn't order, this is something we want to make sure gets fixed for you!

Please call us at 888.506.4101 or email us at hi@seatgeek.com and we will make sure to get this resolved for you.

Warm Regards,

SeatGeek CX Team

Washington
1 review
0 helpful votes
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Easy to use.
October 19, 2019

Good experience. Quick. No issues. Mobile interface is intuitive and easy to use. Easy to enter promo code.

Date of experience: October 16, 2019
Pennsylvania
1 review
0 helpful votes
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Great transaction with helpful advice
June 29, 2019

Great company and wonderful seller, would completely recommend. Very good prices and very helpful in receiving the tickets.

Date of experience: June 26, 2019
Florida
1 review
0 helpful votes
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Great Process, Very Easy, Reputable
February 14, 2020

Great Process, Very Easy, Reputable. Easy to use in regards to knowing exactly where your tickets are located.

Date of experience: February 14, 2020
Texas
1 review
0 helpful votes
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Amazing
April 11, 2018

Great experience amazing deals amazing seats always the best place to find tickets for any events you would like to go to.

Date of experience: April 10, 2018
District of Columbia
2 reviews
0 helpful votes
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Excellent
September 18, 2019

I used it for NHL tickets. Very easy to use. I would recommend. This isn't my first time for using this site.

Date of experience: September 15, 2019
Ohio
1 review
0 helpful votes
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Fast and easy
August 14, 2018

We found great tickets at a great value! The tickets were transferred over to us within minutes. We will definitely use again!

Date of experience: August 14, 2018
Illinois
1 review
0 helpful votes
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Purchase without any problems
May 15, 2018

Purchase of the tickets was really easy and fast. We got our tickets in the SeatGeek App directly after we bought them

Date of experience: May 15, 2018
New York
1 review
0 helpful votes
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Great app! Easy to use
September 15, 2018

I really liked the value rating of the tickets available. This was very helpful and the main reason I used your service.

Date of experience: September 13, 2018
Massachusetts
1 review
0 helpful votes
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Easy to Use
August 24, 2018

Ordering and sending tickets to my friends could not be any easier than what I experienced with Seet Geek in my smart phone.

Date of experience: August 22, 2018
Canada
1 review
0 helpful votes
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Awesome
January 27, 2019

The flames took the dub so it was worth it. It's amazing how reasonable the prices are compared to other ticket sites

Date of experience: January 25, 2019
Iowa
1 review
0 helpful votes
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Very easy to navigate
August 21, 2017

I buy tickets on seatgeek all the time. I love it. I tell everyone to look there first before buying any tickets.

Date of experience: August 21, 2017
Oklahoma
1 review
1 helpful vote
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Positive review
February 24, 2019

Very satisfied with my purchase especially with the 10% discount.
Keep it up and you keep very good patronage from your customers

Date of experience: February 21, 2019
Colorado
1 review
0 helpful votes
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Great experience
September 5, 2017

Ticket prices were very reasonable. The entry to the event via the code on my phone was seamless.

Very pleased with Seatgeek

Date of experience: September 5, 2017
Texas
1 review
0 helpful votes
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Quick and easy
March 2, 2019

Super easy process with all the information right at hand including arena and parking maps. Also all of the incidental information needed.

Date of experience: February 27, 2019
Ohio
1 review
0 helpful votes
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Convenience In Ticket Management
May 29, 2018

Assuming using the app to get in is going to work, I like the convenience this service provides on handling the tickets.

Date of experience: May 29, 2018
Illinois
1 review
0 helpful votes
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Excellent
September 29, 2017

The view was exactly how it was on the website. Unlike most pictures do not properly depict the area or are misleading

Date of experience: September 29, 2017
Florida
1 review
0 helpful votes
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Impressed
October 8, 2017

Very impressed with site want to see the how the experience is at the actual event before giving 5 of 5 stars!

Date of experience: October 8, 2017

Overview

SeatGeek has a rating of 2.2 stars from 2,560 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SeatGeek most frequently mention customer service, credit card and phone number. SeatGeek ranks 20th among Concert Tickets sites.

service
341
value
325
shipping
232
returns
266
quality
284
This company does not typically respond to reviews