Great online and via the app. Good value tickets with flexibility to decide where and and what cost.
SeatGeek delivered tickets I didn't purchase and didn't fix the error. I was very dissatisfied with their service.
Good experience. Quick. No issues. Mobile interface is intuitive and easy to use. Easy to enter promo code.
Great company and wonderful seller, would completely recommend. Very good prices and very helpful in receiving the tickets.
Great Process, Very Easy, Reputable. Easy to use in regards to knowing exactly where your tickets are located.
We found great tickets at a great value! The tickets were transferred over to us within minutes. We will definitely use again!
Purchase of the tickets was really easy and fast. We got our tickets in the SeatGeek App directly after we bought them
I really liked the value rating of the tickets available. This was very helpful and the main reason I used your service.
Ordering and sending tickets to my friends could not be any easier than what I experienced with Seet Geek in my smart phone.
I buy tickets on seatgeek all the time. I love it. I tell everyone to look there first before buying any tickets.
Very satisfied with my purchase especially with the 10% discount.
Keep it up and you keep very good patronage from your customers
Ticket prices were very reasonable. The entry to the event via the code on my phone was seamless.
Very pleased with Seatgeek
Super easy process with all the information right at hand including arena and parking maps. Also all of the incidental information needed.
Assuming using the app to get in is going to work, I like the convenience this service provides on handling the tickets.
Answer: Shana is correct, Seat Geek takes no responsibility for tickets and have no customer service and will not return calls if things do not work out Stub Hub is much better
Answer: Hi Beth, Welcome to SeatGeek! In order to maintain our marketplace we do have fees, but we'll always show you a thorough price breakdown of your order before you can checkout. Plus, we've got options so you can actually search for tickets and see the fees included in the price from the get-go. Simply use the filter "Prices with fees" when searching for listings. You can read more about that here: https://support.seatgeek.com/hc/en-us/articles/360036685293 I hope that helps! Please let me know if you have any other questions-- Best wishes, SeatGeek CX Team
Answer: Hi Ciprian, Thanks for reaching out and no worries about being concerned. I can assure you SeatGeek is a safe place to buy tickets. Every seller on our site is fully vetted and has a 100% or greater money-back guarantee in the rare case problems occur. You can read more here: https://seatgeek.com/buyer-guarantee. Luckily ticket issues seldom happen! We really just want you to score seats to events where you'll have the time of your life. That's why we're here from 6am-8pm PT, 9am-11pm ET every day to help you with any questions or concerns. Hopefully that puts your mind at ease! Warmly, SeatGeek CX Team
SeatGeek has a rating of 2.2 stars from 2,560 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SeatGeek most frequently mention customer service, credit card and phone number. SeatGeek ranks 20th among Concert Tickets sites.
Hi There,
If you got tickets you didn't order, this is something we want to make sure gets fixed for you!
Please call us at 888.506.4101 or email us at hi@seatgeek.com and we will make sure to get this resolved for you.
Warm Regards,
SeatGeek CX Team