SeatGeek is awesome for the fact that it provides the interactive views from the seats and does hide fees from you as you are making your selections.
This is my "go to" ticket site. Very easy to navigate and find the best price for my event. I like how each ticket price is rated.
App is very easy to navigate and use to purchase tickets. Search feature is also expansive. No complaints with the app after a few weeks of use.
Fast and easy. I love the option to show the price including the fee so theres no unpleasant surprise.
Anytime I want to see a concert a game or any event I go to SeatGeek. The app isn't very easy to use and they always have the best prices.
Easy way to find seats. Good explanation how to get purchased seats on line and use phone for entry.
This website is HORRIBLE! I put in an order and they did not confirm it. So i talked to the company the day of the event and they said that the order was cancelled. NEVER USE THIS SITE!
Love seat geek. Bought some awesome seats. You get the best deal thru them and i will continue to use them for all the events i want to go to
It was easy to use and very convenient there were many seat choices. The seating map was very helpful.
Really enjoyed the atmosphere in my seats location. And I'm planning on purchasing more tickets in the near future.
Easy to use. Clearly represents fees upfront. Fast delivery. Will definitely continue to use SeatGeek on my ticket search.
Great experience and lower fees compared to StubHub. Very positive experience. Thank you SeatGeek for a user friendly experience.
Good seats. Cheap. What I wanted. Only negative is I had anxiety waiting 36 + hours waiting for tickets.
I only purchase tickets through SeatGeek. It is hands down the best way to get tickets to any event.
I love using SeatGeek to purchase my tickets for sporting event. I am always able to get awesome deals!
Seats and venue were great, SeatGeek made the buying experience fast and easy. I will use the service again.
Problem unresolved! I have not been able to print my tickets nor has anyone returned my emails to resolve
SeatGeek always has great tickets. They are always as advertised. I have never been disappointed. The prices are usually lower than the competition.
Love the app - easy to find the area I want to sit, and no surprises with the fees, all pricing up front. Thanks!
Answer: Shana is correct, Seat Geek takes no responsibility for tickets and have no customer service and will not return calls if things do not work out Stub Hub is much better
Answer: Hi Beth, Welcome to SeatGeek! In order to maintain our marketplace we do have fees, but we'll always show you a thorough price breakdown of your order before you can checkout. Plus, we've got options so you can actually search for tickets and see the fees included in the price from the get-go. Simply use the filter "Prices with fees" when searching for listings. You can read more about that here: https://support.seatgeek.com/hc/en-us/articles/360036685293 I hope that helps! Please let me know if you have any other questions-- Best wishes, SeatGeek CX Team
Answer: Hi Ciprian, Thanks for reaching out and no worries about being concerned. I can assure you SeatGeek is a safe place to buy tickets. Every seller on our site is fully vetted and has a 100% or greater money-back guarantee in the rare case problems occur. You can read more here: https://seatgeek.com/buyer-guarantee. Luckily ticket issues seldom happen! We really just want you to score seats to events where you'll have the time of your life. That's why we're here from 6am-8pm PT, 9am-11pm ET every day to help you with any questions or concerns. Hopefully that puts your mind at ease! Warmly, SeatGeek CX Team
SeatGeek has a rating of 2.2 stars from 2,560 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SeatGeek most frequently mention customer service, credit card and phone number. SeatGeek ranks 20th among Concert Tickets sites.
Hi Justin,
We're glad to hear that you enjoyed the event! Apologies for any inconvenience regarding the waiting time. Upon your order confirmation, your tickets are always reserved and held for you. For future reference, you can always see the estimated time for delivery within the order confirmation as well, as we do have to give sellers some time to fulfill orders on their end.
Best wishes,
SeatGeek CX Team