Good service. Highly recommended for the rest of the day and night just Wishing for you to get you here with a nice place
Everything went very smooth. Good service. The website worked very well at finding great seats. It sorted the best deals right to the top.
I downloaded the app and it was very easy to purchase tickets quickly. The ability to store tickets on my phone helped a lot.
Easy to find seat and a but less service charge than ticketmaster. Finding the tickets on the app at the gate was also easy
Excellent service love the app. I have bought multiple tickets to different games in different states and never once did I have a problem
Is there a way to have the tickets go straight to your mobile device? All I found was E-print and I had to print them out and take them each time.
Its reliable and easy to get last minute tickets. I buy all of my event tickets here. I will continue to use the site.
Typically always has the best prices for tickets. Wish it had more promo codes for returning users. Nonetheless, SeatGeek is my go-to for tickets.
GREAT TIME AT THE GAME. EASY TO USE AND WILL FOR SURE USE AGAIN. THE WHOLE TRANSACTION BETWEEN BUYING AND GETTING THE TICKETS WAS SUPER EASY. WISH I KNEW ABOUT SOONER.
Shopped several sites and SeatGeek had the best prices and was so easy to use! I used the mobile tickets and it worked perfect!
Always use seat geek to find the best prices on tickets for all events. Easy to navigate and find exactly what Im looking for.
Good app to get tickets fast. Need more promos and discounts for frequent users. And whats the deal with pending, leading to cancelled tickets?
Speed of order and low cost. Easy of use. This is too many characters to ask in a review. This will be the last time I do this type of review.
I loved being able to look at the whole stadium and see the variety of ticket options. The purchase process was quick and easy.
Best site for tickets. I like that the site shows the price, fees included. No surprises at checkout. Will continue purchasing tickets from SeatGeek.
I did not get the tickets that I was promised. We stood outside Coors Field and was told that the original Seller would Not Release the Tickets that I had paid for Months In Advance! Your Rep did come up with other Tickets that were Cheaper than the Ones I had purchased. I have not received my Money Back. Is this the Way You Conduct Business. You stated that You preview and that ALL Sales are Confirmed! Yet You Allowed this Seller to Steal our Tickets and Sell them to another Buyer? So We were told that other Seats were available if that would be alright. Now We had Flown from SC to Denver for the Game only to find out the Seller would not release the original Seats Row 38 1&2 but Now after the Game has started We could get Row 30 5&6 which were in the Sun not under the Cover as the others were. Now Tell me Did You expect Us to MISS the Game because of the Screw-up by the Seller. There is also the difference in the Cost of the Tickets and SeatGeek said Oh You agreed on the other tickets Really What a BS statement. I did everything right and SeatGeek sided with the Seller Pityful!
Pleased with solution where I gave wrong email. They Found my tickets and provided them by email. I was afraid I would lose my order. Go Indians!
Got 4 tickets minutes before the game for dirt cheap. Tickets arrived on my phone in seconds. Paid far less for the tickets than food and beer.
I always use it for my tickets. It's nice and does what it's supposed to. I'm supposed to make 100 characters, but I don't feel that strongly
Overview
SeatGeek has a rating of 2.2 stars from 2,560 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SeatGeek most frequently mention customer service, credit card and phone number. SeatGeek ranks 20th among Concert Tickets sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Cody, thanks for reaching out to us! We'd be happy to help with your question.
The short answer is: Sometimes.
The long answer is: We really want for every ticket out there to be able to be scanned on your phone, but that's not actually our call to make. Whether or not a given ticket can be scanned for entry depends on the venue itself - what kind of software, hardware, and policies they have. Some venues are totally happy with the QR codes we generate for their tickets, but if we aren't sure that you'll be able to get in, we don't want to risk you missing out on an event because you don't have your ticket printed! So, in cases where we are uncertain, we turn off our QR codes and instruct you to print your tickets instead.
We think the majority of venues out there like mobile entry and want to support it, so we hope it's only a matter of time until everyone is all caught up and you can use your tickets to get in anywhere, straight from the SeatGeek app. Until then, we'll keep giving you a heads up and telling you how to your seats with as little fuss as possible. If you ever have any questions about whether a venue will take mobile entry or not, please don't hesitate to email or call us and we'll be glad to look into it with you.
SeatGeek CX Team
hi@seatgeek.com
1-888-506-4101