Compare prices. SeatGeek is the best price for the same seats. Smooth checkout process and the tickets were delivered quickly.
Easy to search an event, fast and adorable. I always use SeatGeek to search up my tickets for different events
I bought tickets. Amazing. The rest of this sentence is for the 100 character limit which I consider quite dumb.
Bought the tickets as I was walking out the door to the show. They downloaded 2 minutes later Great service!
Great site I use it all the time. I would recommend it to a friend. Double bonus pairing with Ibotta.
A day before the event I bought tickets. Convenience and effortless checkout! The best way to purchase Sporting KC tickets.
Been waiting for refund on cancalled boxing event for over 4 months. Seat geek keeping sending same email stated there working on it.
Didnt seem like that great of deal. Looked like I could have done a bit better on Ticketmaster. Or better yet box office.
How about if I wanna buy another ticket bisede the one I already have?
That is my only? Other then that was great
Tickets good price, easy interface and barstool discount helped alot. Seats turned out great at game easy access and quick availability to print.
SeatGeek are thieves. I purchased Bruno Mars tickets 5 days ago, not realizing general admission tickets were not for sale yet, and those prices are much more reasonable (I paid DOUBLE what the general admission tickets were. Absolutely ridiculous). After realizing THAT I WAS SCAMMED I wanted to cancel the tickets. I called and they stated that I was not able to get a refund. They said that I am stuck with them. They also did state that I could try and sell them once tickets are sold out. BUT, I will not even get a PDF version of my tickets (which I paid an additional $5 for an email delivery) until one week before the event. SEVEN DAYS PEOPLE. There is no way I can get to sell my tickets, and even get my money back for a concert that is OVER 9 MONTHS AWAY just SEVEN DAYS before the concert. I am highly upset, they do not care for the customers, and are just trying to make extra money off of their customers in any way possible.
I will NEVER purchase from SeatGeek again, and I highly recommend that no one ever does either! I wish I would have read the reviews before as well! And I see now, that I am not the only person dealing with the same issues.
I will ensure that everyone I know does not purchase from this site. Trust me, I will continue to request a refund, or at least the option to sell MY TICKETS that I have purchased.
Sincerely,
One VERY UNHAPPY customer
It happened with two tickets. Twice. The same third party whichbyou can't see until you purchase. It's like you are in on it.
Hey Justin,
Sorry to hear like there has been a couple of instances that have negatively impacted you with your orders regarding our third party vendors.
When you are selecting your tickets you will see the seller listed in the same section with price and deal score. If it says SeatGeek or Box Office, that is us, otherwise it will say Ticketnetwork or whomever the third party is. That way you can avoid third parties you may have not had the best experience with.
That said, please call us at 888.506.4101 or email us at hi@seatgeek.com and let us see how we can assist you here!
Warm Regards,
SeatGeek CX Team
Bought 288$ worth of tickets, less than 24hours prior to event still fo not have tickets. Refuse to give refund. Use another site
Hey Cynthia,
We're so sorry to hear about this experience; please give us a call or shoot us a note, we would love the opportunity to make this better!
All our best,
SeatGeek
E-Mail: Hi@SeatGeek.com
Phone: (888) 506-4101
https://seatgeek.com/support
So easy to use and actually it is cheaper than a lot of other sites or apps. I will continue to use it and go see rad shows.
It was simple, quick and easy to use and loaded right on to my SeatGeek account. I will be using it for as many future purchases as possible
Was easy to use the site just wish tickets had been cheaper. Competeive price if but would h e been nice to get ya as cheap as possible.
If you could change one thing I would ask if you could get rid of printing the tickets and just use my smart phone
Answer: Shana is correct, Seat Geek takes no responsibility for tickets and have no customer service and will not return calls if things do not work out Stub Hub is much better
Answer: Hi Beth, Welcome to SeatGeek! In order to maintain our marketplace we do have fees, but we'll always show you a thorough price breakdown of your order before you can checkout. Plus, we've got options so you can actually search for tickets and see the fees included in the price from the get-go. Simply use the filter "Prices with fees" when searching for listings. You can read more about that here: https://support.seatgeek.com/hc/en-us/articles/360036685293 I hope that helps! Please let me know if you have any other questions-- Best wishes, SeatGeek CX Team
Answer: Hi Ciprian, Thanks for reaching out and no worries about being concerned. I can assure you SeatGeek is a safe place to buy tickets. Every seller on our site is fully vetted and has a 100% or greater money-back guarantee in the rare case problems occur. You can read more here: https://seatgeek.com/buyer-guarantee. Luckily ticket issues seldom happen! We really just want you to score seats to events where you'll have the time of your life. That's why we're here from 6am-8pm PT, 9am-11pm ET every day to help you with any questions or concerns. Hopefully that puts your mind at ease! Warmly, SeatGeek CX Team
SeatGeek has a rating of 2.2 stars from 2,560 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SeatGeek most frequently mention customer service, credit card and phone number. SeatGeek ranks 20th among Concert Tickets sites.
Hi Ashley,
Thanks for taking the time to write this review of SeatGeek and share your experience.
We're so sorry to hear about your experience! If you would like to speak with us, please give our support team a call or write us a quick note, lets see if we can make this better.
All our best,
SeatGeek
E-Mail: Hi@SeatGeek.com
Phone: (888) 506-4101
https://seatgeek.com/support