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SeatGeek

How would you rate SeatGeek?
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Canada
1 review
0 helpful votes
Follow Jeff R.
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Cheaper then the other guys
November 14, 2019

Compare prices. SeatGeek is the best price for the same seats. Smooth checkout process and the tickets were delivered quickly.

Date of experience: November 14, 2019
New York
1 review
0 helpful votes
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Very easy and adorable
August 16, 2019

Easy to search an event, fast and adorable. I always use SeatGeek to search up my tickets for different events

Date of experience: August 14, 2019
Texas
1 review
0 helpful votes
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Hey
February 9, 2018

I bought tickets. Amazing. The rest of this sentence is for the 100 character limit which I consider quite dumb.

Date of experience: February 8, 2018
Connecticut
1 review
0 helpful votes
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Great seats
July 9, 2018

Bought the tickets as I was walking out the door to the show. They downloaded 2 minutes later Great service!

Date of experience: July 9, 2018
Argentina
1 review
0 helpful votes
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Excellent
July 30, 2018

I bought six ticket and send me to my phone. Excellent! Very simple and easy. Thanks I recommend every body

Date of experience: July 30, 2018
Ohio
1 review
0 helpful votes
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Great Site
December 31, 2017

Great site I use it all the time. I would recommend it to a friend. Double bonus pairing with Ibotta.

Date of experience: November 29, 2017
Missouri
1 review
0 helpful votes
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Quick and easy transaction!
November 4, 2018

A day before the event I bought tickets. Convenience and effortless checkout! The best way to purchase Sporting KC tickets.

Date of experience: October 31, 2018
Georgia
1 review
1 helpful vote
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I had a very easy time buying tickets and scanning them walking into the concert and i will continue using

Date of experience: June 25, 2019
Canada
1 review
0 helpful votes
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Good work
October 26, 2019

I'm happy with how quickly the response was and the ticket was successfully transferred. No further concerns from my end

Date of experience: October 23, 2019
Minnesota
1 review
0 helpful votes
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Refund
April 16, 2023

Been waiting for refund on cancalled boxing event for over 4 months. Seat geek keeping sending same email stated there working on it.

Date of experience: April 16, 2023
Minnesota
1 review
0 helpful votes
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Too many fees
May 13, 2018

Didnt seem like that great of deal. Looked like I could have done a bit better on Ticketmaster. Or better yet box office.

Date of experience: May 13, 2018
Missouri
1 review
0 helpful votes
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Great
May 21, 2018

How about if I wanna buy another ticket bisede the one I already have?
That is my only? Other then that was great

Date of experience: May 20, 2018
Canada
1 review
0 helpful votes
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It was easy and awesome
September 25, 2017

Tickets good price, easy interface and barstool discount helped alot. Seats turned out great at game easy access and quick availability to print.

Date of experience: September 24, 2017
Florida
1 review
5 helpful votes
Follow Ashley R.
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SeatGeek are thieves. I purchased Bruno Mars tickets 5 days ago, not realizing general admission tickets were not for sale yet, and those prices are much more reasonable (I paid DOUBLE what the general admission tickets were. Absolutely ridiculous). After realizing THAT I WAS SCAMMED I wanted to cancel the tickets. I called and they stated that I was not able to get a refund. They said that I am stuck with them. They also did state that I could try and sell them once tickets are sold out. BUT, I will not even get a PDF version of my tickets (which I paid an additional $5 for an email delivery) until one week before the event. SEVEN DAYS PEOPLE. There is no way I can get to sell my tickets, and even get my money back for a concert that is OVER 9 MONTHS AWAY just SEVEN DAYS before the concert. I am highly upset, they do not care for the customers, and are just trying to make extra money off of their customers in any way possible.

I will NEVER purchase from SeatGeek again, and I highly recommend that no one ever does either! I wish I would have read the reviews before as well! And I see now, that I am not the only person dealing with the same issues.

I will ensure that everyone I know does not purchase from this site. Trust me, I will continue to request a refund, or at least the option to sell MY TICKETS that I have purchased.

Sincerely,
One VERY UNHAPPY customer

Date of experience: November 22, 2016
SeatGeek T. SeatGeek Rep
over a year old

Hi Ashley,

Thanks for taking the time to write this review of SeatGeek and share your experience.

We're so sorry to hear about your experience! If you would like to speak with us, please give our support team a call or write us a quick note, lets see if we can make this better.

All our best,
SeatGeek

E-Mail: Hi@SeatGeek.com
Phone: (888) 506-4101
https://seatgeek.com/support

Colorado
1 review
0 helpful votes
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3rd party scammed me through your service
May 12, 2019

It happened with two tickets. Twice. The same third party whichbyou can't see until you purchase. It's like you are in on it.

Date of experience: May 9, 2019
SeatGeek T. SeatGeek Rep
over a year old

Hey Justin,

Sorry to hear like there has been a couple of instances that have negatively impacted you with your orders regarding our third party vendors.

When you are selecting your tickets you will see the seller listed in the same section with price and deal score. If it says SeatGeek or Box Office, that is us, otherwise it will say Ticketnetwork or whomever the third party is. That way you can avoid third parties you may have not had the best experience with.

That said, please call us at 888.506.4101 or email us at hi@seatgeek.com and let us see how we can assist you here!

Warm Regards,

SeatGeek CX Team

Tennessee
1 review
3 helpful votes
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Frustrating
March 7, 2017

Bought 288$ worth of tickets, less than 24hours prior to event still fo not have tickets. Refuse to give refund. Use another site

Date of experience: March 7, 2017
SeatGeek T. SeatGeek Rep
over a year old

Hey Cynthia,

We're so sorry to hear about this experience; please give us a call or shoot us a note, we would love the opportunity to make this better!

All our best,
SeatGeek

E-Mail: Hi@SeatGeek.com
Phone: (888) 506-4101
https://seatgeek.com/support

North Carolina
1 review
0 helpful votes
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Love this app
March 29, 2019

So easy to use and actually it is cheaper than a lot of other sites or apps. I will continue to use it and go see rad shows.

Date of experience: March 27, 2019
New Jersey
1 review
0 helpful votes
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Easy to use
June 19, 2018

It was simple, quick and easy to use and loaded right on to my SeatGeek account. I will be using it for as many future purchases as possible

Date of experience: June 18, 2018
Texas
1 review
0 helpful votes
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I wish the tickets would have been cheaper
January 24, 2019

Was easy to use the site just wish tickets had been cheaper. Competeive price if but would h e been nice to get ya as cheap as possible.

Date of experience: January 21, 2019
Pennsylvania
1 review
0 helpful votes
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Was great thanks
May 13, 2018

If you could change one thing I would ask if you could get rid of printing the tickets and just use my smart phone

Date of experience: May 13, 2018

Overview

SeatGeek has a rating of 2.2 stars from 2,560 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SeatGeek most frequently mention customer service, credit card and phone number. SeatGeek ranks 20th among Concert Tickets sites.

service
341
value
325
shipping
232
returns
266
quality
284
This company does not typically respond to reviews