To this point I am pleased and ease of the process. Would like to see an easy way to print the e ticket if possible.
Last year i bought tx rangers tickets, i was able to download with ease.
This yr. Transferring of tickets was and still is so confusing
Seat geek is awesome good job on the deals couldnt ask for anything more I will tell everyone to use seat geek all the time
Hope it goes as well when I use my tickets when my brother and his friend and grandson get to AT&T Stadium in Arlington Texas to watch the Texas State Football Playoffs
Overall good - was use to get the tickets and they were what we had ordered. Would recommend and use again.
No issues, everything went nice and smooth. App is easy to use and allows you to see where your sitting.
Quick ticket delivery! Easy to use and the prices were reasonable. Will use SeatGeek again for my next ticket purchases!
Exceptional service and a great way to get tickets to events without paying the exorbitant prices charged by the teams.
Had an amazing experience with SeatGeek. Overall its fast, easy, and overall a great experience. Would highly recommend to anyone.
Best seating maps, I like the fact that I can see the prices with fees, no surprises. Excellent buying experience.
I purchased tickets to a hockey game only to find out when I arrived they had already been scanned in.
Hi Jon,
We are very sorry to hear the tickets you ordered did not work at the event. That is something we take very seriously here at SeatGeek.
In events like this where the tickets scan invalid, you are protected by our SeatGeek guarantee. This means we will do our best to source you comparable or upgraded tickets at no additional charge or refund your purchase at 120%. Since this event has already passed please reach out to use at support@seatgeek.com or call us at 888-506-4101 and we will make sure to get this taken care of for you!
Sad that you exploit multi days events. Can't buy two different days in one transaction. Extra $50 in ticket fees.
Hi Brennan,
Thank you for reaching out. Truly sorry for any initial confusion with the ticketing purchasing process. Kindly note, here at SeatGeek we're a marketplace, so there are many sellers/partners who seller through our site. It looks like you may have purchased two different tickets from two different sellers. Again, sorry for any confusion.
However, in regards to the fees we alway make sure that they're the industry norm. Ticketing fees are included in all ticket prices across the industry. Some companies include the pricing in their price without showing it upfront. Here at SeatGeek, we pride ourselves with being super transparent, which is why we have the option on the order page to look at prices with or without fees.
Again, apologies for any initial confusion. If you have any questions at all, please feel free to reach out to us at hi@seatgeek.com and we'll surely take care of you.
Stay Safe,
CX Team at SeatGeek
Easy and almost no effort. I highly recommend this app to everybody who wants to get tickets easily and affordable.
Price should be shown including the fee. It is difficult to see the true price that you are paying sometimes.
Hey Drew, thanks for the feedback--we can definitely help with this!
When you're checking on event listings, just make sure you've got the filter listings toggled to show "prices with fees" rather than "prices before fees". Once you've done that on your device, it should default to that for any future purchases so you always know what you'll be paying!
Hopefully this helps, but if you have any further questions please don’t hesitate to reach out!
SeatGeek CX Team
Email: hi@seatgeek.com
Phone: 1-888-506-4101
There are bargains to be had. Fees are not exorbitant. Always a good site to visit for last minute deals.
Great experience with seat geek. No pop-ups or ads. Easy process. Seat geek made an awesome way to buy tickets.
Used SeatGeek for both events this weekend. Very easy to use and we got exactly what we had hoped for
Overview
SeatGeek has a rating of 2.2 stars from 2,560 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SeatGeek most frequently mention customer service, credit card and phone number. SeatGeek ranks 20th among Concert Tickets sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey There!
We completely feel the frustration with the change, MLB has started requiring the usage of their new MLB Ballpark app this season. Which means we need to fulfill orders through that app for many teams instead of directly in our own app.
Please know we are here to help with any confusion, you can call us at 888.506.4101 or email us a hi@seatgeek.com and one of our reps will make sure to help!
Warm Regards,
SeatGeek CX Team