Got on the site, picked the seat, paid, got tickets right away. I don't know how it could be any easier.
Easy affordable tickets! Love seat geek. Best tickets and best selection of seats available for
Die hard hockey fans like me.
Process for buying tickets is straightforward and it's easy to set the filters to get the range or type you want
If you use SeatGeek then you will do so at your own peril and will be subject to lack of customer service and the selling of tickets using deception. I purchased nearly $5K of tickets for a prime sporting event three months in advance and SeatGeek did not adequately disclose that ticket delivery would be game day pickup only. Their position was that at an unknown point of time, an unknown seller, will contact via email (which could be directed to spam) and provide delivery of the tickets at an unknown location. They flat refused to identify the seller and allow me to make arrangements to have the ticket's delivered via registered mail to a post office box with insurance. Most companies in the industry will provide electronic delivery services and not force a "gameday situation that is totally FUBAR". To add to the misery, my purchase was a gift to a business associate and I had not planned to attend the event, therefore costing me a day's pay plus over six hours of driving expenses as I will not place this burden on a client. SeatGeek's customer service & ethics are totally unacceptable and I WILL NEVER USE THEM AGAIN UNDER ANY CIRCUMSTANCES!
I have always used Stubhub, however, I think SeatGeek might have lower prices and I like the way you can shop by the total seat price rather than guessing what you are spending.
They charge your card and don't release tickets.what a scam never use them. They will not give you refund when they no they are wrong
Rescheduled gig. Tix gone missing from seatgeek. Over a week back and forth and a polite c/care team just not able to help. DO NOT use seatgeek
Purchased tickets Dynamu vs Nashville FOR MAY 14 730PM. TODAYS 13 AND STILL NO TICKETS BUT THEY SURE HAVE MY MONEY... DO NOT USE THIS SERVICE
$50 EXTRA DOLLARS IN FEES FOR THIS BS
Buying Orioles tickets was easy, relatively fast and SeatGeek showed which tickets were a good deal or not.
Seats were great and great prices! I've used seat geek before and have yet to have a bad experience. Will definitely use for future purchases.
Always the best events and simple to find tickets. I like the zoom in feature to see where my tickets are Love using seat geek!
Seat Geek makes it easy to find a great deal on tickets. The colour coding allows you to find the best bang for your buck.
I went to have my ticket scanned and I was told the ticket had already been used. Very dissatisfied and will never order here again.
I just wish that you could see exactly what seats you were buying - not just the row. For a theater it makes a big difference.
Obviously my fault but still mad. Had to buy tickets twice. Why do I have to type 100 characters. How is this not 100 characters
Bought baseball game tickets. Game got rescheduled to another day for a day we could not make. Would not refund or credit purchase. Total loss.
Your platform is amazingly easy. I buy tickets with great confidence. I love the rating feature for the best value, it makes things super easy.
Overview
SeatGeek has a rating of 2.2 stars from 2,560 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SeatGeek most frequently mention customer service, credit card and phone number. SeatGeek ranks 20th among Concert Tickets sites.
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Daryl,
Truly sorry for any inconvenience initially with your transaction. I do see that we were able to get this issue fully resolved for you with a full refund. Again, we truly apologize for any inconvenience. We're working with our sellers everyday to ensure an issue like this doesn't happen again. That said, glad we were able to get this resolved for you.
We hope to be able to make a better impression on your during the order process in the future. Please feel free to reach out to us at hi@seatgeek.com if you need anything else.
Stay safe!
CX Team at SeatGeek