In an email it stated I would get another email from Ticketmaster with a link to accept my tickets... I never received that email.
Please help
I have been using your guys app since the beginning of the season and everything has been working out great, thanks. Keep up the good work.
Second time using the app. Very please with ease of getting tickets and the selection. Got great seats both times for a fraction of the price.
I got my ticket right away for a great price! This was the best site when I compared the prices of other tickets to this event.
The blue man group was a Spectacular show! I would highly recommend it. I would definitely go again and use seat geek to purchase the tickets.
Do not trust them, they are fraud, they have no idea how to communicate with Ticketmaster so do not try it! I promise. You'll get screwed!
6 days before the AFC divisional game I bought tickets for I decided to log in to my account to review them. I bought the tickets through the team website the day they went on sale. I attempted to log in to SeatGeek with my stored password and got a message that the credentials were wrong. I attempted a second log in with their "one time" email sign in and used the code they emailed me but got a message that my account was either locked or cancelled. Had to google how to contact them directly, as there are no obvious options on the SeatGeek website and the support page does not link. I started an online chat and was told it would take 20-30 minutes to reset my account. In the meantime I requested a phone number. I called, spoke to an agent who told me it would take 1-2 hours to unlock my account. I asked for a supervisor. After holding 50 minutes, a supervisor picked up the call and then immediately dropped it. I called back, and the agent that answered the second call asked me for different verification credentials. He told me reset would take up to 48 hours. I asked for a supervisor and he refused to transfer me. He took my number and told me a supervisor would call. Supervisor has not called. I am back on chat in the meantime. 45 minutes ago the agent on chat told me i was second in queue. 15 minutes ago she assured me she was working until 1 am eastern time and would email reset instructions prior to ending her shift. I told her I would like to remain on the chat. Now she is now writing that the department that needs to unlock my account is not available until tomorrow. I have spent $2500 on tickets and Seat Geek is refusing me access to them. If this were game day I would be completely screwed. Right now I am left eagerly needing to know that my tickets are secure, with thousands spent on the game. I have bought NFL tickets from Ticketmaster many many times without issue. SeatGeek is absolutely awful and I will never purchase from them again.
Dont do it! I lost 478$ and ended up buying again on Ticketmaster. Complete frauds. Never use this company trust me awful.
Be careful they don't show the service fees on your tickets until after you book them. Very shady practice! Use someone else!
Easy way to buy tickets and see the actual row you are sitting in before you buy. I would use again.
I had no problems booking tickets. Easy user friendly. Used it for different events. Printed my tickets, phone tickets also available.
Actually had fun using app to find tickets. Easy to compare seat location and prices. Found great tickets for good price.
Site is easy to use to find the tickets in your price range and preferred area of seating. Will use again.
Click and pay. Print and way you go. Super easy. I've used this a few times now and had zero problems.
SeatGeek is a very effective site for finding affordable seats, I always use seatgeek as my go to for sporting events.
Fast and reliable, enjoyed the whole experience.
Did receive the tickets very quick.
Will buy again and also for other events.
Everything is good except paying fees for e-mailed tickets. There is little overhead involved. Otherwise, the service is very user friendly.
Wow, they deal with criminals. They won't give you your money back if someone hacks your account. Use a credible site!
Overview
SeatGeek has a rating of 2.2 stars from 2,560 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SeatGeek most frequently mention customer service, credit card and phone number. SeatGeek ranks 20th among Concert Tickets sites.
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members