The mobile app exchange seemed a little more confusing than tickets I've purchased from Seat Geek in the past.
Purchased multiple tix over the last few months for multiple events and everything has been as advertised
SeetGeek was very user friendly and the tickets arrived on my phone very quickly. Overall great experience.
SeatGeak is way over priced compared to other sites. Bought Raptors tickets once and found them half the price on other sites. Never again.
Title says it all. SeatGeek is a fast, reliable way to get cheap tickets to any ticketed event you can really want to attend.
My purchase was quick and easy. I receive the tix timely and keeping my fingers crossed that they are going to work in July
I'm happy that I received discounted prices on the tix, however your fees added to those prices brought the price right back up. Disappointing!
They will rob you and not tell you the fees until you have already paid. Support told me "I am just support I cannot help you"
This site is linked to uberseat tickets site. They are a scam. Do not lose your money. They can somehow hack your info and harass you.
Hey Alexis,
Thanks for taking the time to write this review of SeatGeek and share your experience.
We're really sad to hear that; please get in touch with our support team and we can make sure this never happens again!
All our best,
SeatGeek
E-Mail: Hi@SeatGeek.com
Phone: (888) 506-4101
https://seatgeek.com/support
I wish the added fees were shown before checkout so you know exactly how much you'll spend. Tickets vary as to the fees attached to them.
Hey Michelle--that's an easy fix! Just make sure that when you're on the app, you have the tickets filtered to "Show Prices with Fees". If you're using the website, just toggle the option and make sure prices "With Fees" are shown! That way, when you go to checkout, we'll know the exact price you're paying per ticket and won't be surprised!
The process was easy, quick and provided the best prices. Confirmation was received within minutes even though it said it could take up to 2 hours.
Love it so easy to get tickets and always have great seats and reasonable price. Also have a large variety of events which make it awesome
I've always had good luck finding seats the price varies a lot but when you want to see your team play you sometimes pay the price
It was nice and it was easy... 10/10 would do it again! I love that they have an app as well. Makes selling and sharing my tickets a lot easier
We have been able to see several concerts now that I didn't think we would be able to. Prices are great and it is so easy!
I was able to find exactly what I was looking for at a great price. The delivery of the tickets were quick, and I ran into no problems. Thank you.
I'm happy I discovered this app! I have purchased all my NFL tickets on here. And the app makes it easy to find a purchase tickets.
Overview
SeatGeek has a rating of 2.2 stars from 2,560 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SeatGeek most frequently mention customer service, credit card and phone number. SeatGeek ranks 20th among Concert Tickets sites.
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Elaine,
Thanks for the review. We're happy to know you had an easy time buying tickets with us!
We know that fees are the worst part of buying tickets, but we try to keep our fees as low as possible to ensure our customers get a good deal. We use the fees we get to improve our platform, maintain our marketplace, employ our customer service team, and such.
Although fees will always be there, we still care about having the best prices. That's why we offer a price match. If you find the tickets cheaper on another secondary marketplace, we will give you a promo code for 110% of the difference!
Warmly,
SeatGeek CX Team