My tickets from your third party connection have not come through my email yet and I'm very satisfied
The tickets were better priced than other sales! Pretty straight forward. The seat map could be more specific.
Ive used this app a few times for Angels tickets. One time I couldnt make the game and it was easy to give them to my friend - all through the app
Been using SeatGeek for 3 years and never had issues. Sharing the tickets via mobile is great. First place I go to look for tickets.
The process was easy and was very fast service. Bought several parking passes for friends meeting us at the Dallas Cowboy game. Will use again.
Love that its so easy and quick! Usually get all my sports tickets through them and a few concert tickets. Best prices. Would totally recommend!
My order was processed twice. There is no easily accessible number to call with questions, and my card was double charged for the same tickets.
Hey There,
Thank you for reaching out to us about this issue. We want to make sure we can assist.
Taking a look at your account it appears as if you made two separate purchases to this event, which is why you are seeing two different charges. It sounds like you may have made one of these orders in error.
Please reach out to us at support@seatgeek.com or call us at 888-506-4101 and someone will be glad to take a look at this for you!
This app show me how great deal it is if I select different seat zone that will help me to pick up the best deal.
This is the only way I purchase any tickets for any event. Its convenient, easy to use, and Ive yet to have a bad experience.
Do not like the third party. So far to confusing. I am still trying to figure out my parking ticket and how to get it
I am sorry to hear of the confusion with the transfer process. MLB has started requiring the usage of their MLB Ballpark app as of this season, which is why these tickets are needing to be fulfilled in this way.
We do have people trained on it and who are eager to help though! Please call us at 888.506.4101 or give us an email at support@seatgeek.com and we will be happy to assist you!
It needs to be made clear when tickets are sold in USD. Surprises on credit card statements are not fun! Will shop elsewhere in future
No problems got the tickets with on click of the mouse. At a great price too! I would use this service again in a heartbeat.
Went well until I was forced to type in this description at 50 characters which almost lead me to move from 5 stars to 1.
SEAK GEEK IS A HORRIBLE SCAM! Stay as far as possible from these scamming scalpers! That is all they are, scalpers. When you buy from them if your tickets are fake, no good, wrong venue from a glitch in their computer, they don't care, because all they do is take tickets from anyone selling them and if it goes wrong, it was the person they were selling tickets for fault and there is not a thing you can do about it. SCAM SCAM SCAM SCAM
I have to say I can't stop crying because I lost 259 dollars from this fraudulent company. I bought a pair and it was left at my door but it was STOLEN! I set up a FedEx claim and instead of going through that thy Sent me another pair. FINE! I said thank you! Then my STUPID brother in law stayed over my house for a week and I guess called himself cleaning and he THREW AWAY THE FED EX ENVELOPE WITH MY TICKETS IN THEM! I cried and cried just ANGRY! So I called seat geek and FIRST told them to VOID the second pair of tickets and then pled with them that they give me another pair of tickets or to refund my money. And they SAID NO! In fact they said to CONTACT THE PERSON THAT HAS MY TICKETS AND ASK FOR THEM BACK! SERIOUSLY?! If I knew who had my tickets why would I be contacting you?!? Going back and forth again crying and pleading they said there was nothing they could do! I'm hurt and didn't get to see the concert and lost my money! All because they SUCK AT CUSTOMER SERVICE! I will NEVER BUY FROM THEM AND I WILL MAKE SURE NO ONE ELSE DOES EITHER!
Hi Porsha, we are sorry again for what happened. Please know that the ability to have tickets re-issued is not a choice made by SeatGeek, but by the box office of the venue. In this situation, the tickets had been re-issued once for the lost package, but unfortunately the box office refused to re-issue the tickets the second time when they'd been thrown away. We sincerely are sorry, but as stated in our Terms of Use, we don't have the ability to issue refunds in situations such as this. Please feel free to follow up with us via email if you have any other concerns to hi@seatgeek.com, our support team would be more than happy to answer any further questions you have.
Very poor customer service experience. They make it so difficult to resell your tickets. Slow to respond customer support. Clearly under staffed.
Very simple process to purchase great and affordable tickets for the Nats! Perfect day for a ballgame, seemless process from purchase to entering the stadium and finding my seats.
There's no bad seating at the Smoothie King center... the price I paid for my last minute ticket was certainly worth it. I had a GREAT time!
Overview
SeatGeek has a rating of 2.2 stars from 2,560 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SeatGeek most frequently mention customer service, credit card and phone number. SeatGeek ranks 20th among Concert Tickets sites.
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Emidio, thanks for reaching out! We checked on your account and it looks like all tickets for your orders have been delivered! If you have an order that you're not seeing fulfilled, please reach out to our support team so they can make sure that's looked into for you!
SeatGeek CX Team
Email: hi@seatgeek.com
Phone: 1-888-506-4101