Make it very easy to use and the process a lot easier! Would recommend SeatGeek to anybody. Definitely will be coming back in the near future.
Great pricing! Very fast & easy to find the tickets. Highly recommend Seat Geek. I already have plans to order more tickets for some upcoming events!
Easy to pick my seats, find the right price point, pay, and receive my tickets! I no longer use StubHub as the prices are more affordable.
Nothing to complain about always find great seats at a reasonable price! And it's easy to refine your search to exactly what you are looking for
Easy to use mobile app with clear view of exactly where your ticket is located. Simple transaction and allows ticket to be saved in Apple Wallet.
I purchased tickets for a show on July 31st. I got an email saying that the site didn't have my tickets yet but that they would be in touch with futher instructions on when and where I could pick these tickets up. Three hours before the concert and I still had not heard anything, I call back to ask for an update. Customer service gives me the run-around, saying that they are trying to get in touch with the seller and they will keep me informed. One hour before the show and I have still heard nothing. We ended up having to buy expensive tickets just to get in to the venue because we waited up to the last minute for the purchased seats from SEAT GEEK to actually be delivered. Halfway through the concert, I get an email with the electronic tickets (these were Ticketmaster E-Tickets purchased and sold through the third party Seat Geek site). HALFWAY THROUGH THE CONCERT. What am I expected to do with this? The site offers a "buyer guarantee" and assures that you will get into your purchased event no questions asked. I called to get a refund the next day and continued to get the run-around from customer service. I have the time-stamped email where the third-party seller sent the tickets well after showtime. I was hung up on twice and was told by one representative that he set up a scheduled call with his supervisor, which I have yet to receive. I'm having to go through my credit card company because SeatGeek refuses to assist me. Unethical business practice, false advertising, and fraudulent charges for services not rendered. DO NOT EVER BUY FROM THIS COMPANY.
Process was easy and enjoyed the ability to pick my exact seats based on the stadium map. Would use SeatGeek again for my next ticket purchase.
Easy to use, no hidden fees, seamless transaction. Great and simple app. No trouble using at the venue
Super quick, super fast experience and able to receive tickets electronically in minutes. Would highly recommend for others!
Offers a wide variety of seats to choose from at a fair and reasonable price... something for everyone...
Excellent seats at a reasonable price. Spring training at its best. Grapefruit league action in the Florida sunshine.
Looking for tickets for Cincinnati Reds baseball. I am a St. Louis Cardinals fan and traveled from Indianapolis.
Good seats, quick printout. Happy with my overall experience. I would use SeatGeek for my future ticket purchases.
Good experience buying tickets no prints needed to access events, fees charges are high compared to other sites.
Have bought tickets multiple times without any issues. Great place to buy, would highly recommend it to anyone.
Easy to use. E tickets are great! Found the concerts we were looking for. Will definitely use again.
Fast and easy process to purchase tickets definitely recommend the application, for all events from concerts to sports
Easy to use on the website or the app, fast at receiving tickets, best prices! Highly recommend SeatGeek!
Overview
SeatGeek has a rating of 2.2 stars from 2,560 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SeatGeek most frequently mention customer service, credit card and phone number. SeatGeek ranks 20th among Concert Tickets sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members