SeamlessReviews 154

The delivery was constantly being pushed back later and later. I asked on the form for them to knock and ring the doorbell as this was a surprise gift for my friends. The driver did neither! Just left the dinner outside and about an hour late.

The worst, they gave me a time for my delivery, then right before the time they messaged me and said it would be delayed by half an hour, then right before the half hour they messaged me and said they canceled my order. I was at work and that was supposed to be my lunch. They deserve to be UT out of business. I hope they refund my money.

I ordered from here around 2:30. They kept delaying the delivery and i didn't get my food til almost 4pm. When I got my food, it was cold. What a waste of time. Never again will I use them.

I ordered from here the first time because the restaurant I was ordering from was only available on this service. Well, they took my order, took my money, then cancelled the order 30 minutes later. Although they returned my money, I was very unhappy. Of course, I forgot to cancel the trial membership. I got charged for a month and saw a credit on my account. So I thought I'd give it another try. I ordered my food and then for a notice that the restaurant wasn't taking orders from Seamless at this time. So basically, they got my money bur offered no service whatsoever. Just use someone else and don't waste your time or money here.

I never received my order. I contacted seamless via chat and wasted 15+m chatting with a rep that was rude and completely useless! Basically told me that my order was delivered and to check surrounding area! I live in a 40 storey building in NYC... did she want me wander streets? She disconnected chat while I was trying to explain my living environment... not my first time getting awful service from seemless! I'm done with them!

So, so awful. This business is in need of some serious help. I have stopped using them altogether because I kept having drivers steal my food- they would just mark it as "delivered" without so much as driving by or calling me. When I tried to reach out to them, radio silence. Seamless always credits me for the food, but it doesn't address the fact that a bunch of time was wasted and then I am left without food. There is no accountability for the drivers, as this has happened several times. Will be taking my business elsewhere.

If you get locked out of your account it's impossible to get in touch with customer service - as you cannot connect with them unless you log in first but - if you can't log in then you're screwed and their stupid company will keep emailing you and there's no way to unsubscribe

I used seamless to order food for my kids we got the food and it was disgusting so i asked for a refund of over $65 and they refuse! Never use them again! Or wendys

Never received my food. Driver wouldn't call me back. Never ever use those guys! They are shady and steal your money!

They often cancel by order without warning. They offer no explanation and then wait 3 days to credit my credit card. It is very frustrating.

THE WORSE PLACE TO ORDER FROM. FOOD NEVER ARRIVE. BUNCHBOF GREEDY CROOKS WHO DONT KNOW HOW TO RUN THEIR BUSINESS

It was used to be able to talk to a real person... now just a chat that you can be easily ignored (see the screenshot). In fact, just 4 customer reps came to the chat and left in a second without resolve anything. It started with a person assigned to my question about the monthly free meal. The customer rep "Brittany L." replied "check your email for that" and "Is there anything I can do for you?" (she repeated this several times, feel that what she cares is moving on than resolving the issue. Then in 2 seconds, "since I don't hear from you." she left the chat. After her, a few reps came to the chat and all left in a second. If a company can't honor what it advertises "monthly free meal for being a member", it should just refund... for the people who don't want to be a customer rep but just want to get paid for occupying a position, should just quit, otherwise, ruin the company's business.

Ordered through seamless and not only didn't receive our order but when we called the restaurant they never received it either. Just don't bother.

Not only does Seamless charge a fee for delivery, which is understandable, they add fees to the order and hide it under taxes so that the average consumer doesn't see the increase. But the really insidious thing they do is raising the menu price of items. In this picture I took a screenshot of a checkout window from a local pizza place. I then added on the left the price to order exactly the same thing from the store itself. The difference in price is not subtle, Seamless is straight up robbing you. Unless you have no other option, avoid this 'service'

Who blocks your card as if they're the bank AND THEN EVEN THE MANAGER CAN NOT GIVE YOU A REASON! The website says to contact the bank as if the bank is the problem, Seamless cancels your order on their own—-can't tell you why—- then your profile gets sent to an escalation team that ONLY EMAILS and doesnt get back to you for 24-48hrs, as if that helps you get the food you ordered AT THE TIME YOU ORDER IT! They want you to starve for 24-48 because they decided to play BigBrotherBank. This is the stupidest company I've ever come into contact with DO NOT USE THIS COMPANY! And make sure to report them to the Better Business Bureau everyone. Wish I could give ZERO STARS

Spend $75 on an order, it says and shows delivered. But sadly, not to our location. Hooray for getting a refund, only partial, in maybe 3-5 days, and no food. Thanks. Last time we order from here.