Alexandra D.

I ordered taco bell around 6 pm tonight and it said delivery would take 25-35 mins, not to bad. I see the driver pick up the food at 6:27 and start driving to my place and he delays the food till 6:35 to 6:45. Again not a problem I understand he picked it up a little late I message him ad as if there is traffic. 6:45 rolls around and he has been sitting in between me and the taco bell at 26th street for 20 minutes with no response to my texts and then proceeds to drive the opposite way of me. At 7:10 I call customer service and they say give it 15 minutes. I call customer service back at 7:25. They cancel my order and give me a full refund. By that time I had waited for my food for an hour. I'm frustrated and angry, they did the bare minimum to help me with my order and I am never using Seamless again. On top of it, the 3 other times I ordered from Taco Bell my order was wrong or things were missing. Absolutely disgusted with their service.