Timely, efficient delivery as usual. Look forward to ordering in the future. I enjoy the website and good selection. Isn't it great we can buy silver for less than the cost of production? Keep stacking.
I've been buying from SD Bullion for several years now. No use looking elsewhere, because they always have the best price, a good inventory, great service, and no high pressure salesmen. I recommend them without reservation.
... awesome. Their website is easy to navigate and order from. Prices are very good too. Delivery is quite fast and track as well. One year ordering from them, no problems at all. Please keep it going. If anything I wish they had e-check.
I've now made 2 purchases with SD Bullion, the first being to dip my toe in the water, and the second being full steam ahead. I got exactly what I ordered and in a very timely manner. I used 2 different payment methods and purchased both silver and gold without hassle. While other sources and websites may have more diverse product offerings, SD Bullion offers a still wide variety products at exceptional prices! If I had any feedback, it might only be that I prefer the old website more than the new one. New website doesn't show as much price breakdown information versus quantity as the old one and it just feels a little bit clunky. With 50 ounces of silver in 1 ounce of gold now in hand, I'm off to a good start, and I intend to go much farther! Apart from one offs and visiting my local coin shops, I intend to do all of my online precious metals purchasing through this website!
First time ordering from you and I picked your busiest month. Took a little longer than I expected but it is understandable with the volume increase. Wish I ordered more as prices have gone up quite a bit since then.
This company is a Joke. They do Not communicate, or Care when there is an issue. They just bury their head in the sand. Very unresponsive, or caring! I'm through doing business with SD Bullion, period!
8/15/2023
The coins I receive from this company are poor quality compared to its competition like Apmex and JM Bullion. A good knick right behind his neck that just draws your eyes right to it. Coin was also not in its flip and was freely moving around in the bubble wrap. Last shipment was a tube of brittanias missing the foam insert and you can guess the quality of those coins. I suppose that's why they undercut the others by a few dollars but I'm tired of spending money on poor quality. Won't do business with SD Bullion again. Will continue dealing with Apmex, JM Bullion and others.
Hello Sean,
Thank you for your feedback.
Our standard shipping policies are to fill tubes with foam inserts, that way the coins don't move around inside of the tubes when in transit.
A manager reached out to you in order to resolve this error and make this issue right.
If you have any additional questions or if there's anything else we can assist you with, please do not hesitate to call our bullion team at 1-800-294-8732. We are available from 8 a.m.-8 p.m. EST Monday through Thursday and from 8 a.m.-6 p.m. EST on Friday.
Thank you for supporting us by purchasing your gold, platinum, and silver from SDBullion.com!
Sincerely,
SD Bullion Customer Service
Though there was an issue with ordering on the web site, "The Doc" made good on a price I could not lock in because of technical difficulties. I have shopped the others, and keep coming back to SD Bullion. They have the best prices and are excellent when it comes to customer service.
As a first time buyer from South Africa, my experience left me frustrated. They debited my account more than the total locked price. No one even bothers to reply my email. This was my first and last order. Never again!
Rita,
Thank you for taking the time to leave us a review!
Regarding your recent credit card order, pricing is visible and locked in before you submit an order. The pricing may have increased during checkout for a couple reasons:
1. International shipping rates are calculated and added at checkout after you've added your shipping address. This pricing is added before an order is submitted.
2. Any card transaction incurs a 4% fee, which is also visible at checkout before submitting your order after you've selected your payment method.
3. Pricing at checkout is locked for five minutes. Outside of this time frame, it updates to the market again and may increase if the market has gone up.
We did not receive any emails from you, please email us at sales@sdbullion.com with any further questions. Let us know if there's anything further we can assist with!
Best,
SD Bullion Customer Service
Got everything in good order. Very happy with the piece - love looking at it and knowing its value. Can't go wrong with this kind of investment. Easy to store at your bank safe deposit box too - small and compact - a good thing to have.
NO worries, excellent updates, BEST price, great packaging... I always review and compare to, at least, three other merchants.
I have ordered from SD Bullion, only... because the other vendors are not as economical nor as clear regarding what to expect in the purchase, service and delivery processes..
I've spent several thousand dollars in the past couple of months with this company and they convey they are a good Christan company who "does business the old fashioned way" and they "deliver the highest quality products". These are their words. Their actions however, speak louder than their empty words. I wanted to trust they would ship me (BU) brilliant uncirculated coins and rounds without obvious glaring flaws. Instead, and on more than one instance, I receive flawed coins and rounds, (30) rounds all with the same exact flaw. Then Frank in their customer service tells me if I ship these ones back that they won't guarantee that the exchange ones I'll get will be any better and that they could even be worse. No guarantees! How's that for service the old fashioned way, and the highest quality products? These are their words
Hello,
Thank you for your feedback! Bullion coins tend to have minor imperfections from the manufacturing process. This has no impact on the value of the bullion. If you would like to exchange the products you received, we would be happy to do so.
However, in the interest of transparency and honesty, our representative was accurate by letting you know the exchange coins could have minor imperfections as well. We would like to bring to your attention that we do have graded and proof editions. If you are a collector looking for flawless coins, we would recommend purchasing graded MS70 or proof editions of the bullion coins. Graded and proof coins are inspected by the mint for quality of strike and for any flaws.
Please let us know if you would like to exchange the products by emailing in to sales@sdbullion.com.
Thank you for your feedback with us.
Sincerely,
SD Bullion Customer Service.
I have placed numerous orders with this supplier, SD Bullion. EVERY order, large or small, has been treated with the utmost of professionalism. Tracking information is updated methodically, orders are processed quickly, and the utmost care has been provided that I receive my products in excellent condition. Thank you so much!
Best prices, easy to understand website and straightforward ordering. The check was handled in a timely manner and shipping same shortly thereafter. The $100 "junk" silver half dollar 'bag' had some Barbers worth extra! Some of the Franklins were in very good shape.
No problems. What I ordered was received in a timely processing event. Note: Used personal check, for the first time, without issue.
Note to others: My package was very securely wrapped, as with past orders. Having opened many packages in the past, both work and personal. I knew how to open with safety in mind. Always move sharp tools away from the body and keep your second hand and arm clear. Open with patience and care, order is very well wrapped.
I have bought silver bars from many online retailers. A friend recommended SD and their prices were excellent. I paid by check so I wouldn't have to pay for credit card fees. Paid $1.89 over spot for a 100 OZ bar. With processing and check clearing, it arrived at my house this morning. So 10 days from purchase to free delivery. I'll be buying a lot from them from now on.
First 1 oz. Gold coin I have purchased. I'm happy with the purchase. I wish processing could be quicker but I understand verification of pmt is part of doing business on the internet. I also understand at this point in time precious metals are in high demand due to bank failures and high inflation. However, SD bullion remains competitive and is my go to bullion dealer when I'm looking for silver and gold.
This was my first order from SD Bullion for 100 of the 2017 American Silver Eagle coins. Paid by check and it was shipped within two business days of my check being deposited. I was able to monitor the shipment with tracking information provided and it arrived as scheduled. Packaging was good, no issues. Overall, a great first experience.
Tried to cancel order,was told not possible,your company didn't even have the stock to fill. Sent wire for full amount then received a call to say I need to send ten more dollars to receive order, not sure why but gave my card to finally get order over with.
Hello Donald,
Thank you for taking the time to leave us a review.
We'd be happy to help you and look into the reasoning for the charge. Perhaps the wire was short. You can email us at sales@sdbullion.com or call our bullion team at 1-800-294-8732. We are available from 8 a.m.-8 p.m. est Monday through Thursday and from 8 a.m.-6 p.m. est on Friday.
Thank you for your feedback!
Best,
SD Bullion Customer Service
From order to delivery - you don't disappoint! S D Bullion in over $35,000 in transaction just this year has never let me down. The order is always perfect and they are available from order to delivery for any question. I suggest for those that have waiting period issues that they use bank wire as my order is always processed either same day as wire or very next day. Keep up the stellar job!
Answer: Company charged me $50 fee because I filed credit card chargeback on the order that didn't arrive. Below is customer service message to me. Since when did company charge consumers $50 fee for filing a chargeback? I filed claim on BBB to resolve the issue. We received a charge back for this 07/09/2019. Since you were unwilling to follow our process for a lost packagewhich would have been much faster than filing a charge back a month lateryour account has been suspended indefinitely and a balance of $50 to cover fees imposed on us because of this unnecessary charge back is due.
Answer: We are happy to hear your experience with us has been good! We strive to provide the lowest prices and the best service possible! Please let us know if there is anything we can do to make your experience with us better!
Answer: We ship fully insured via USPS, UPS, or FedEx. The default shipping option would be selected by the shipping team in accordance with our insurance policies and efficiency. Most, but not all, of our orders ship with a signature required. However, you can rest assured all of our orders are fully insured. If you want to be guaranteed a signature, we do offer the ability to add it on, it would be $4.95 for the signature plus $14.95 for our expedited shipping. We offer FedEx or USPS.
Answer: When will Gold price go back to $300/oz - seems as reasonable a question as many others (:}
SD Bullion has a rating of 4.2 stars from 649 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SD Bullion most frequently mention customer service, precious metals and best prices. SD Bullion ranks 1st among Coins sites.
Hello Mark,
Thank you for the feedback!
If you would like to provide additional information so our team can help you, please email us at sales@sdbullion.com, or call us at 1(800)294-8732. Any member of our bullion team would be happy to assist you with your matter.
Sincerely,
SD Bullion Customer Service