Just another satisfied purchase from my Bullion dealer if choice.
Coins were loose in the package. I am not going to order from you because of this.
Great coins smooth transaction I would definitely make a next purchase soon
Great prices and fast shipping. SD Bullion is the only place I'll order precious metals from.
Everyone is Very Helpful at SD Bullion, and they have a Depository just over the Ohio State Line in Michigan.
Beautiful piece of silver love the design would buy again and do plan to make future purchases
Hello Carlos,
Thank you for taking the time to leave us a review.
We truly appreciate your feedback and would like to thank you for taking the time to leave a review with such kind words! We greatly appreciate you for being a valued SD Bullion customer.
Please let us know if there is anything we can do to make your experience with us better!
Thank you for your feedback!
Best,
SD Bullion Customer Service
Fast delivery, great service and all at a fair price!
Rude and greedy people that charge too many fees. If you don't like that type of service then stay away from this place.
SD Bullion strives to maintain customer happiness with every customer interaction. We are always looking for feedback to improve the customer experience. Regarding the involvement of our management staff, our managers are happy to assist customers with any issues or questions that arise. Email is the desired course of communication but we also have chat and phones staffed as well.
However, SD Bullion does have certain criteria that we must maintain for ongoing business transactions. Here is a link to our Terms of Use, agreed upon during the placement of every trade: https://sdbullion.com/terms-use
Terrific Terrific Terrific Terrific
Terrific Terrific Terrific Terrific
Hello Michael,
Thank you for taking the time to leave us a review.
We truly appreciate your feedback and would like to thank you for taking the time to leave a review! Thank you for being a valued SD Bullion customer.
Please let us know if there is anything we can do to make your experience with us better!
Thank you for your feedback!
Best,
SD Bullion Customer Service
Answer: Company charged me $50 fee because I filed credit card chargeback on the order that didn't arrive. Below is customer service message to me. Since when did company charge consumers $50 fee for filing a chargeback? I filed claim on BBB to resolve the issue. We received a charge back for this 07/09/2019. Since you were unwilling to follow our process for a lost packagewhich would have been much faster than filing a charge back a month lateryour account has been suspended indefinitely and a balance of $50 to cover fees imposed on us because of this unnecessary charge back is due.
Answer: We are happy to hear your experience with us has been good! We strive to provide the lowest prices and the best service possible! Please let us know if there is anything we can do to make your experience with us better!
Answer: We ship fully insured via USPS, UPS, or FedEx. The default shipping option would be selected by the shipping team in accordance with our insurance policies and efficiency. Most, but not all, of our orders ship with a signature required. However, you can rest assured all of our orders are fully insured. If you want to be guaranteed a signature, we do offer the ability to add it on, it would be $4.95 for the signature plus $14.95 for our expedited shipping. We offer FedEx or USPS.
Answer: When will Gold price go back to $300/oz - seems as reasonable a question as many others (:}
SD Bullion has a rating of 4.2 stars from 649 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SD Bullion most frequently mention customer service, precious metals and best prices. SD Bullion ranks 1st among Coins sites.
Hello John,
Thank you for taking the time to leave us a review.
I apologize if you're package was not shipped securely! Please send us an email at sales@sdbullion and we'd be happy to look into this situation.
Thank you for your feedback!
Best,
SD Bullion Customer Service