Scribd

Rip Off!
My wife signed up for Scribd trial a few years ago. I do the accounting in the house and after a year, I took note of the monthly charges and asked her if she was still using the service. No, she said she had just signed up to try it out. I told her she should cancel because they were still charging her. She went to the website and did. Months later I noticed the charges were still coming, and told her she had to find out what happened. She called and was told that they had no record of her cancellation and could not refund her money. She cancelled again. A year later we noticed the charges had continued. When she tried to address it again she found that there is no longer a phone number to call and the online cancellation only allows for refund of your most recent charge, not previous unapproved charges. So she wrote them a letter and sent it by regular mail detailing our troubles with them, providing bank statements and demanding a refund. They made no response, except two days ago another Scribd charge showed up on our account. We estimate about $200 in unauthorized charges. Any talk about the service provided by Scribd misses the more important point that this is a company dedicated to ripping off its customers.

I signed up for a free trial then deleted my account as the book I wanted was not on there. I have been getting charged for the last 6 months, I have had to go to the bank and cancel my debit card. After getting a new card and new details they some how keep charging me! On top of that they won't let me cancel my subscription! I have done it 10 times and every time they just start the account back up!
STAY AWAY FROM SCRIBD THEY ARE SCAMMERS!

I WAS SHOCKED TO SEE WHAT I HAD BEEN AFRAID OF HAPPEN.
Scribd deducted my account for a subscription and membership i have ended long ago just this morning.
I visited their website to see if i had not done cancellation effectively then, but there was no way to verify that as a had no active subscription fro all indications. I have sent a message as required to them for a refund otherwise this would be a fraudulent organisation. I had not even visited their site for three months or more until today

I had taken a free membership last month i. E. on August'2018 and for that purpose already a sum of USD 8.99 was deducted in the month of August.
However when i tried to cancel the membership it shows that i do not have any member ship plans. WHAT MORE SURPRISING IS THAT AGAIN A SUM OF $8.99 WAS DEDUCTED FROM MY CREDIT CARD THIS MONTH I. E. SEPTEMBER'18.

Please find attached the screen shots which clearly says i do not have a membership plan.
PLEASE TAKE ACTION AND REFUND THE MONEY THAT WAS DEDUCTED FOR THE MONTH OF SEPTEMBER.
I will have to approach the Indian Consumer forum if proper and immediate action is not taken.
Thanks,
DISSATISFIED CUSTOMER

I signed up for a 30 day trial. I was supposed to start paying on the 13th of the next month. I noticed as I went through the books online the majority of the good ones said "this book/audiobook available on the 14th". There were very few to choose from. My friend has a scribd account and I asked her to look up certain books that were not arriving til the 14th in my account and SHE had access to all of them in her account already. I cancelled immediately. What a scam. They waive the good books under your nose during the trial, but don't give you access to them until the end of your trial so you'll pay for a membership. That's not a trial that's a scam. Made me not trust the company so I cancelled.

I used the free trial and this platform is just not user-friendly at all. I decided to cancel it after two weeks of the free trial. I am 100% sure I "end the membership" and I even got an email from them telling me not want me to leave. However, they still charged my credit card! I went back to my account and found out they will bill me again at the next cycle! I am like... ok, maybe I made a mistake. So I "end the membership" AGAIN. After I finished the whole process, I went back to my account and EVERYTHING IS UNCHANGED! WHAT THE ACTUAL F*CK! You will have to cancel your credit card if you do not want their service!

Really doesn't work at all. Not worth it, small selection, and I continue to hear people complain that they cannot cancel their subscription. I don't have the kind of money for this

Scribd made an account using the information I provided to sirusXM, on March 21,2023. They do this in hopes the can keep charging a little bit over a long period of time.

I had seller account with 100s of documents for Sale, but suddenly they set all my documents for FREE, without my permission and any notice. I sent number of emails but they never responded. Its real SCAM.

In around June, I signed up for what Scribd clearly advertised as a "free 30-day trial". I downloaded only one file, a math answer key, and paused my account, an option Scribd provides to (according to them) allow you to keep your account without having to remove the subscription while not getting charged. They state that while in this mode, you cannot download files until you resume your regular account, but you will also not be charged. I don't understand all of Scribd's scam-like false advertisement as I am still currently being charged 8.99 per month even though I HAVE DELETED MY ACCOUNT OVER A MONTH AGO. All I can advice you is to NOT SUBSCRIBE FOR SCRIBD IN THE FIRST PLACE.

I got Scribd to read something for a test I did a few days later. I thought it was okay for a free trial, but I really no longer need it. Please CANCEL MY ACCOUNT: Chisom Anyanwu. It says that "Your membership was cancelled on 4/12/17 and will end on 5/1/17." I really hope that doesn't mean i will be charged until next month. I also hope that the website will delete my credit card information from its system. I really have no time, energy or money for this to become a problem. Please contact me to ensure the account is cancelled: *******@ymail.com

Was promised to have my money for the last month back. I hope that will actually happen. Also, a tip for everyone, ask them to delete your banking details