Hi Katie. Thanks for reaching out. Our support team can assist you by emailing us at help@scribd.com. If you've emailed us already, send us a message here with your ticket number or the email address you wrote in with. Thanks! - Donni, Scribd Customer Support

Same thing happenned to me. I was on free trial cancelled my subscription yet they have been charging sometimes even twice a month. I want my refund!

This is fraud

Worst company ever. Scribd are a scam! I opened a free trial and cancelled that free trial THE VERY SAME DAY, it was all confirmed I had cancelled by scribd. A month later, they have charged me money and ignoring all of my messages! Worst service ever. Listen
I want a refund! Support ticket #1314432

This same happened with me and now no one is answering my emails!