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I had taken a free membership last month i. E. on August'2018 and for that purpose already a sum of USD 8.99 was deducted in the month of August.
However when i tried to cancel the membership it shows that i do not have any member ship plans. WHAT MORE SURPRISING IS THAT AGAIN A SUM OF $8.99 WAS DEDUCTED FROM MY CREDIT CARD THIS MONTH I. E. SEPTEMBER'18.
Please find attached the screen shots which clearly says i do not have a membership plan.
PLEASE TAKE ACTION AND REFUND THE MONEY THAT WAS DEDUCTED FOR THE MONTH OF SEPTEMBER.
I will have to approach the Indian Consumer forum if proper and immediate action is not taken.
Thanks,
DISSATISFIED CUSTOMER
Abhisek T.'s review of Scribd earned 2 Very Helpful votes
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Hi Abhisek - I'm very sorry to hear about your unexpected charges; most likely you have a second account with us that is connected to a different email address. Please send us an email to help@scribd.com and we'll be happy to locate your second account and issue a refund!