Scoutmob

I ordered two items from the "Scoutmob" website. Online the items looked very nice. When both arrived at different times, the quality was definately lacking. I would not have paid 1/4 of either items cost had I seen them in person. Their return policy or procedure is not listed anywhere on their site, just to send them an email or call a non toll-free number. Three days ago I sent them an email... NO RESPONSE. I just called the telephone number during business hours and got a recording to leave my number and product issue. I am completely disgusted with the lack of customer support on their behalf. This is NO way to run a business. I feel sorry for the artisans that market their products through this company. If I ever get a response, I only hope to get a c. C refund on the one item and I will never do business with them again. It all seems really fishy!

If I could give zero stars, I would. In theory, the shop is great-a variety of artisans showcasing their goods... I saw several things on the site that I liked. However, customer service is atrocious and I honestly don't know how they remain in business. Their phone is "out of order" and they only answer emails once a day. And each time they answer, it's a different representative answering you, so you have to re-explain the issue over and over again. I was never able to get a resolution for my problem. I will never order from them again. I googled the items I wanted and found some of them elsewhere--

This is a deal-of-the-day site like Groupon and Groupon's many imitators. The big plus with ScoutMob is that, unlike nearly all the others, it requires no payment up front. You're not committed in any way. I use Scoutmob's restaurant deals, and I've been pleased with each of the venues.

Since you don't pre-pay, the deals are not for fixed dollar amounts but for percentages off—so they're just as good for singles as for couples and groups. And the discounts aren't piddling; my experience has been 50% off. You can if you like catch the offers with your cell phone.

As an Etsy and Scoutmob Shoppe artist, I have to say that Scoutmob is awesome! I was apprehensive at first since they demanded a pretty large minimum output, but after a few weeks I was selling almost double what I was on Etsy. I still haven't stopped selling with Etsy, but I'd recommend Scoutmob to any artist.
Beware though, their 'curation' team is pretty scrupulous. Many of my maker friends have been rejected because their products 'didnt fit the market'. Also depending on your product, you may not make as much profit per item, but usually the volume will make up for that.

I haven't used their local deals app much but for Shoppe they definitely get a 5/5 from me.

Sorry but Mehhhhhhh... Went to the Scout Mob event this past weekend and was served on a plastic tv tray. Remind you this event was $64 a piece ($128 couple). All the food came out at the same time on the tv tray with little to no explanation. Was very hit or miss I'm thinking if you are showcasing your evening service you would want to show off your best items. It was a mish-mash of cold and hot food... No roti bread, No sampling of desserts, or sampling of non-alcoholic drinks. Most of my table mates were just as frustrated. You have to be really careful when picking some of the Scout Mob events... this one was insulting and we felt scammed.

I do not work for nor am I associated with Scoutmob.com.

I do however live in Atlanta, GA, and I have been enjoying Scoutmobs for a few years now around town.

When I use a Scoutmob, I consider it a test-run. I go try out a restaurant or coffee shop I've never been to before to see what they have to offer (food wise, service wise, etc.)

If I'm impressed, I'll go back. If I'm not impressed, well... at least you had a shot at keeping me as a customer.

On the business side of things, yes it will cost your business money. The purpose of a Scoutmob is not to make your business money - it is to bring people like me into your door, who would otherwise never step foot inside your establishment.

If you impress everyone who comes to your place with a Scoutmob, I guarantee some of them will come back. I can give you a dozen examples of this happening to myself. If I love a place, I will go back. Period.

I highly recommend Scoutmob - although the number of emails they send you a day is kind of annoying (upwards of 2-3).

I bought a table that looked great online and even though it was more expensive than RH, I believe in supporting small business owners.

However, it was very clear that I was the victim of false advertising by way of omission. On the advertisement for this product, only the tabletop is depicted in photos and description. Nowhere does it show or note that the table base and legs are made of a completely different and vastly inferior "wood" to the point that the base and legs are splintering, chipped and rough. A pair of my denim jeans were snagged by the shoddy material. My nephew got a splinter when he grabbed the table leg.

The merchant who made this product was clearly well aware of their bait and switch and refused to take responsibility because their scam worked. If they believed in their product, they would stand behind it. They managed to put one over on a customer and I bought a table believing it was as advertised.

I tried to return this table and the merchant insisted it must have been damaged during shipping. I feel certain that no one took off the table legs that actually matched the table top and replaced them with some chipped and splintered wood, but Scoutmob stood firm that this was the case and just offered to send me touch-up paint. I sent them photos, showing that touch-up paint would not miraculously transform the table into one that matched the online advertisement.

I am sick that I was deceived by this company and I cannot believe that they are allowed to get away with these scams.

I filed a report with the Better Business Bureau but Scoutmob did not respond to said complaint. I can only hope that I can prevent others from the fraud that is Scoutmob. DO NOT SHOP HERE.

This company is like a middle man vendor that aggregates a bunch of local artists and jewelry-makers. And. They. SUCK.

I bought a gift for my friend via this site and it took two weeks to get to her apartment by USPS (cheap jerks won't work with a reliable shipping service)... when it finally arrived at her building, her address was declared "undeliverable" for some reason (the address is confirmed one-hundredfold; I used to live there) and it was sent back into space by the apes who run the USPS.

Now, so far you might say it's the Postal Service's fault, and you'd be right. But I called ScoutMob for help and the lazy moron who answered the "customer service" line did not try to help AT ALL. She merely said they'd reship it with no consideration for the fact that THE SAME THING WOULD PROBABLY HAPPEN NEXT TIME. And forget an apology for the inconvenience- she was basically asleep with regards to that. An excerpt from our convo:

Me: "How can we prevent this from happening again, though?"
Her: "Um, we'll reship it."
Me: "Right, but the first attempt went to a correct and verified address, and it didn't work."
Her:
Me: "So should I call the post office or...?"
Her:
Me: "Hello?"
Her: "We will have the artist reship it."
Me: "Is that not going to take like another 2 weeks?"
Her: "No, no."
Me: "How can you verify that it will even get there?"
Her: "We'll keep a close eye on it as it ships."
Me: "But that won't stop it from being declared 'undeliverable', and it's really hard to get anyone from USPS on the phone, and since you're the business that uses them, not me, and I paid for this order..."
Her:
Me: "Great, thanks for all your help."
Her: "No problem."

These people suck on the private parts of goats while neglecting their customers. Don't deal w/ them.