Schoola

It's been over a month since I ordered, no contact from them and their "help line" hangs up on you when you call! No response when you email! SCAM! They had no issue charging my credit card though!

They consistently have issues with quality control - items are sold as children sizes but are actually adult sizes, and there are holes, significant wear, etc. In the past they provided solutions when that would happen. The last purchase the bag was shown as delivered but arrived 3 days later. My most recent customer service response was beyond horrible - and they accused me of trying to scam them because I pointed out the bag was not delivered so they were going to investigate- and a week later they were going to credit me for the missing bag, but by then the bag was delivered so I immediately told them not to credit it (trail of this is easily seen in the email chain). However, the next day they emailed to accused me of lying to them about the bag being missing. When I wrote back and pointed out their error and that this was an issue of their poor systems, I received no reply. It's horribly managed with terrible customer service, I'd avoid it unless you don't care about quality.

I am always a natural skeptic, but two years ago I decided to give Schoola a shot to raise money for my kids preschool. I sent a few bags in and they were processed and sold quickly, so I decided to organize a bigger school wide clothing drive. We're a small school, but we still raised $1300 and it was great. That said, even then I noticed that none of the designer items with tags still on them ever seemed to make it on the site. (You may say - maybe they just sold very quickly. Sure, that's totally possible. I may have missed the sale of every one of those items because they were snatched up so quickly. But the total money going to the school did not seem to reflect this.) Still, when my daughter switched schools I decided to try sending a few bags in for the new school - again as a test run before suggesting a large school wide fundraiser. Six months later and multiple emails with them and the clothes were still not processed. Eventually I just sort of gave up. But I just double checked the site to see if the clothes has ever been processed and I see that apparently the 2 bags I sent were processed and 100% were sold - and the school earned a total of $5. $5 from six sales after two entire bags of clothing. Sure, maybe a bunch of what I sent didn't meet the standard. That's totally possible. But, again, a bunch of it was designer kids clothes and it great condition - some with the tags still on. Whether it is because these items never make it on the site to begin with, or because the percentage that goes to the school is so minuscule that the effort and time involved amounts to a complete waste of time - either way, something has changed at Schoola and it doesn't seem right. I won't be recommending or using Schoola anymore.

Our scho signed up for this in September 2016 and we had to fight with them to find our bags and list the items. Out of 7 bags of EXPENSIVE items, only 10 were listed. They also claim they give you "free" bags but they deduct the cost of the shipping from your sales. Somebody is making a lot of money at Schoola, but it's not the schools!

We did a cothing drive for my kids school back in May and sent it to schoola. When I followed up with them 3 months later they still hadn't even processed any of the items. Its now December, 7 months after sending thousands of dollars worth of clothing and we haven't seen a dollar or heard anything. Totally unacceptable and is looking more & more like scam.

I started my school using schools back in April of 2015, to help raise some extra funds for the 8th grade class. The first year of dealing with them was great. The bags and shipping were originally free of charge, and the school would receive 40% of what the items sold for. Then last December when I contacted them because our quarterly check that had always been about 1500. 00 ended up being just over 500.00 when I contacted them they told me that the shipping cost for our boxes of clothing was over 500.00. I was shocked. We had earned approximately 2500. 00 during my time doing schoola. Since this was found money for the class I passed it on to the next class. There was still a ton of clothes that we had sent in being sold and the next class continued to send clothes in. We had not received a check since last summer but items were still being showed that they were selling. The class this year received a check for 65.00. I think that our school will be all done with them because it is not worth the time or effort for a 60.00 payout. Very sad that something that started out so good turned to something that schools barley benefit from.

I have donated multiple bags, referred a dozen people with it being so close to school time. Well then they decide to deactivate my account and cancelled half the orders these people made... all bc they said the accounts werent real. However they were very real and these people really needed the clothes. So from now on, i wont send anyone there.

Our small school sent in a bag of high quality items, many NEW WITH TAGS. It took them FIVE MONTHS to get our clothes listed, (website says it should take them 21 days) and out of the whole bag, they only accepted TWO items. Upon talking to customer service, they told us we were just out of luck that they changed their submission guidelines during that five month period. No refunds, nothing, just "sorry". We could've used those high quality clothes in a sale of our own and it would have benefited our school greatly. Stay away from Schoola, it's obvious they are using donations for their own purposes and not benefiting schools like ours. :(

They were used to a great company but No longer usable for me to shop at there anymore...
Credit $ does not count as real $ so even they have promoting like %off thing it doesnt take discount for credit amount plus u have to pay shipping.
I dont buy clothes from this company anymore.

This scamming website is a good for nothing. Just go to your local thrift store and buy used clothing instead of this * website. I bet they don't even donate money to schools. Also... Where are my items that I orders thousands of years ago?!?!

I sent a full bag of clothing to this company to raise funds for my children's school. Right after I mailed the bag, I found a multitude of negative reviews of the company online, so I put a post-it note on my computer as a reminder to check the site daily until my donations showed up on the site to see how they were advertised, what they were priced for, etc. A couple of weeks later, four of the less expensive items appeared online (I sent in 15 items), in conjunction with the school I designated. When none of the other items showed up after another week, I called and was informed that "donations can be separated and items can take up to three weeks to appear online." It has now been several weeks since I submitted my donation, three of my four posted items are no longer on the site (hopefully sold), and I can only imagine that the nicer items (ie, two designer dresses with tags still on purchased only a few months ago) are gone forever and my school will never see a penny from those items. I don't know if it's company-wide, or just a few "bad apple" employees, but I suspect someone either consigned or kept my nicer items. I talked to another rep today who said "she takes feedback seriously" and "there is a problem with one of our warehouses that is affecting many schools." This is a great business concept, but I believe it is being poorly executed and preying on those of us who want to help underfunded schools. I'm making it my mission to spread the word. I'm sorry I "donated" to this shady business, and won't make the mistake again. I hope the proper regulatory agencies look into their practices and set things straight. Keeping "donations" is stealing. Clothes, monetary, or otherwise. So before you consider donating, remember that this company is not a non-profit, and until they legitimately deliver what they advertise (i. E., ALL of the clothes people send in are sold and the monies used to help their school of choice, not just select items), they are running a scam.

I ordered 10 garments in " Good" condition, they were far from "Good" condition,
They had stains and very visible wear and tear marks on them. It's nice that some of the proceeds go to school fundraising but for the money I spent I could shop sale items at the retail stores and not worry about condition. I won't be doing any further business.

To schoola: I just read your response to my review of your company and am disappointed. It wasn't an adequate answer and I don't understand why you're sidestepping the actual problem in your response. Find a better solution to all these missing items from these people who have reviewed your company instead of generating these generic responses.

I had no problem buying items, but I donated two bags of clothes (including designer bags) and I never saw any of it listed on the site to sell. As far as I know, my son's school never saw a penny from my donations to Schoola.com. I'll never do that again!

We have had several people donate items to this company and our school has not seen a penny of the proceeds.

More than once they have messed up my order & either sent me something wrong or they didn't send me anything at all. They refuse to EVER give me compensation for their $#*! ups. DO NOT BUY FROM THEM.

It's always something with one of their "warehouses". Other have had the same problem. They make you pay for something they don't have, THEN tell you, it won't be sent to you. 3 items. I'm missing 3 items because I believe one of their warehouse "workers" stole them, or they sold them to someone else and received multiple payments from multiple people for one single item. None absolutely NONE of their money goes to schools anywhere. It's a scam. They send you awful clothing (or no clothing) then ask for you to send in your own clothes so they can sell the ugly clothes, and keep the higher quality clothes for themselves.

I thought this was a great site. I placed 2 orders and received the second order no problem. When I contacted them about the first order they told me it was getting ready to be shipped very soon. When the package came, I ended up receiving 1 red sweater out of several items I bought. I will not order from Schoola again.

Wow... just read all of these awful reviews. I too have been extremely dissappointed with this company. Even more frustrating is the generic response each reviewer has gotten-well, actions speak louder than words! I have mostly been a donar. My complaints are-Women's clothes listed as children's, men's shirts listed as women's. Prices are all over the charts- some being over priced by 100.00 and nwt items way under priced -no rhyme or reasoning to your system. I have complained, but recieved the same bs, with promises to improve, but the same problems have occurred over and over. And oh, did I mention? Many clothes never ever listed... I did find some of them under other schools inventory! For many years, I owned an upscale consignment shop, so I know what to send and what to throw away. The worst part is I collected for my former grammar school, which is located on the far south side of Chicago, one of the neighborhoods you hear about on the national news. These kids can't walk to school unaccompanied by adults, they live below the poverty level, i had hoped Schoola was going to bring a ray of sunshine into their lives by raising money for their school, instead just the opposite. I give Schoola a D and an F for effort

Schoola's prices are a joke. This is a great idea, but it's been executed by the wron person. You can see this in how the website is organized, how high their prices are, how many mislabeled items they have, and supposedly how they claim EVERYTHING is 69% or 70% off retail. Three of the 7 tops I purchased were mislabeled and were actually girls! Look at their prices, for used clothing most of the prices are outrageous! Charging $12-$30 for used clothing, some that are generic brands too. I bought about 5 tops from eBay for $15, free shipping. These 7 items would have cost me $61, but I got a coupon code and used some of the money they give you for signing up. They need to realize once an item is used it looses most of its retail value! They wanted $21 for a pair of used Levi's, proclaiming they were 70% off retail. What? A pair of Levi's are not $69, then I seen they have all Levis retailing at $69! New Levi's cost $15-$30 New(the ones like these, Walmart Levis). JC Penney or other department store charge $20 to $40, they retail for a little more & they're new! I bought a top for $16, later finding out that the "Bobbie Brooks" shirt was Dollar General brand, & it stated 70% off retail. Afterwards I found out that it was a Dollar General brand & they stated it retails at $52. More like $10 at Dollar General. This is ridiculously inaccurate, they're supposed retail prices are so off I can't believe I don't see more reviews stating so. I realize that about 40% goes to schools, but the prices should still NOT be that high! I won't be shopping there again unless they get reasonable prices! Also it took almost 3 weeks to ship my order.

Please explain how to block this pest. I can not get rid of schoola propaganda. No place to unsubscribe this uninvited nuisance. Please help.

I ordered from Schoola in July. Never received my order, even waiting a month for them to tell me it was sent. Forget I order. Contact customer service who credits my account. When I visited the site, they had a half off coupon still available for joining, so asked CS if I could use it since my original order was lost.No problem. Awesome. This is great.

I try to place an order and unlike the first time I ordered with them, I was charged shipping because I tried to use a code. They also updated their service and now the 50% off comes off of your credit amount rather than the total amount of your order.

** First problem is that is deceptive practices.

So I explain to the lady that I had a credit only because I did not receive my order and I didnt think it was very fair. I also explained this is NOT how thier site was setup when I ordered or I would not have wasted my time. She said oh well.

By this time the clothes I wanted to order are gone since CS takes 24- 48 hours to reply.

I am upset, so I wait two days and go to place my order after filing a complaint against them. My credits are gone. Directly where the credit information is found, it says credits expire 30 days after being added to your acount. This issue was a total of 8 days and my credits were gone.

The lady returned the credit to my account, saying that it did in fact expire after a week desite what their site says.

* Customer service is horrible... I know I am not the only one that sees an issue with this situation? IF I order with specific terms and you update them, why do I have to follow them?
* The credits were taken away after 9 days, not 30 as their website says.
* I didn't receive my original order and now they've updated and I am not entitled to the same offers as everyone else. I think this is very, very shady.
* I looked at my previous order. It was $66. And some change. They donated of that $4.62, but claim to donate 40%. What a lie.
* My friend ordered with them and said the clothes wouldn't even make it into a consignment shop, they are more like yard sale leftovers.
* Half off your order is not half off of your credits. Very deceptive.

I will use the credit I have and never look back at this company. And, since I feel they deceived me and took my money, treating me differently because of their mishap, Ill let everyone know how terrible they are online and in person at as many sites as I can.

HORRIBLE.

I recently found out about schoola.com and thought I'd give it a try. With a signup bonus of $20 and an additional $10 credit for creating a collection on their site I thought why not, sounds like a great deal. Well after filling up my cart and applying the credits I still had to enter my cc info ( which I was kind of anxious about but did anyways). My total said $0.00 but yet when I checked my credit card statement 2 days later, sure enough, I've been charged for the purchase. I wish I would have came here and read the reviews before I wasted my time with these people.

Update 11/2/15: I called and got my order canceled and my money was refunded. I still had a $28 dollar credit so not one to waste free money I made another order and it has now been 5 days and I have yet to hear anything about my order being shipped or even that it is processing. There is not even a way to get on their website and check the status of your order which I find really weird. So for now I'll be sticking with my original advice and letting people know to not waste their time. Shouldn't have bothered with giving them a second chance.

EVERY PIECE I GOT WAS STAINED BEYOND SAVING YOU WOULD THINK THERE WAS A CERTAIN STANDARD BUT NO ITS ALL JUNK THRIFT STORES TOP THIS SITE 100%