Excellent large samples to try. You can even pick the sample you want and push out the dates to every 3 months plus.
I love all my perfumes so far from Scentbird. Honestly i am always excited to receive my perfumes monthly would recommend them 100%
Your comment is truly appreciated, Juliette. At Scentbird, we're passionate about helping our customers discover the world of fragrances and find scents that they love. It's amazing to hear that we were able to achieve this goal for you! Thank you for taking the time to share your positive experience with us, it means a lot! ❤️
I love the fact that you get to enjoy many fragrances and different kinds of brands delivered to the comfort of your home.
Thank you for your love and support, Dorothy! We're so grateful for customers like you! ❤️
Have to jump thru hoops just to cancel your subscription to scent bird. Been waiting and paying for 2 months and still won't cancel my account.
Hi Dustin 👋! We apologize for any inconvenience caused by our cancelation process 🙌! It is in no way meant to be tedious or difficult. We do ask our subscribers why they wish to cancel their subscription, only to see if there is anything about their experience that caused them to cancel that we can rectify. Please feel free to DM us via our social media channels or email us at support@scentbird.com & we’ll be glad to help out and cancel your subscription on your behalf 💌
Never ever order from them placed a order 01/30 still have not received a thing but a charge to my debit card that have been disputed with my bank.
Oh no, Mattie B! We hope since leaving this review, you've received your fragrances. If not, please be sure to email us at socialsupport@scentbird.com, we’re happy to get to the bottom of this!
This site has allowed me to try scents I never would have thought to try and opened my eyes and world to endless possibilities. Very happy
Hi Ryan, we're so happy to hear that you're enjoying your subscription! Thank you so much for your positive feedback! ❤️
I love this site. I have found some awesome scents. It comes on time and I love the bottles and how they fit in my purse.
Thank you for your love and support, Antonia! We're so greatful for customers like you! ❤️
Smells great. Great value top quality happy I found the site and product I will continue to purchase.
Hi Debra, we're so happy to hear that you're enjoying your experience! It really makes us warm inside :)
I have really enjoyed my Scentbird membership, until this month that is... I never received my September samples
Hi Laura, so sorry that there was a problem with your September order. If you still need any assistance, please email us at socialsupport@scentbird.com, and one of our team will get everything resolved. Thank you for bringing this to our attention.
Scent bird is a great choice. You save money and get to try a wonderful selection of different scents to choice from!
Thank you so much for taking the time to leave us this amazing review, Kelli! We're so pleased to hear that you're enjoying your subscription!
I did not like my first 2 scents there good but not for me. And i tried exchanging them, but no reply.
Hi Rhonda, apologies if the fragrances you received didn't tickle your fancy 😔. But hey, with Scentbird, you have the power to choose your own scent game. Our scent quiz, smart suggestions, and your favorite notes are here to help you find that perfect fragrance match ✨! And if you're interested, we offer a one-time courtesy replacement for any fragrance you dislike. So, if you're up for it, shoot us a message at support@scentbird.com or simply DM us via our social media channels, and we'll be right on it! 💌
Sentbird sends the best colognes in the business they are by far the best I have ever dealt with and I would highly recommend them
I love the price and all my fragrances I have received so far. I have no complaints at this time. I am satisfied for now.
We are so grateful for your kind words, Barbara! ❤️ Thanks for sharing your review with us and the community.
Love Scentbird because I'm able to try out the fragrance before purchasing it. I'm able to see if the scent mixes well with my chemistry.
Thank you for your love, Carmen! ❤️
I would like to see like curve and eternity cool water Mambo things like that. I would love to get some of them in my next few orders.
Hi Donny, thank you for your feedback. Rest assured that our team keeps extending our scent selection. You can request the fragrances that you love (which we don't have) here: scentbird.com/request
I got my first a scent i chose. I loved it. But every month since I get random scents. One smells good one is disgusting
Hi Tayler, so sorry to hear this. We'll be happy to chat and see how we can make this better. We definitely want to be sending fragrances that are perfect for you. Please send us an email at socialsupport@scentbird.com, and a member of our team will be with you shortly. Thank you!
I love being able to get my scent to match my mood for the day. The suggestions are usually really good.
We are so grateful for your kind words, Daniel! Thanks for sharing your review with us and the community. ❤️
Didn't receive anything since i subscribe. I don't know where i am with my subscription right now.
I might need assistance
The body sprays they offer are really good. Their scent has a long-lasting effect on the body. I really like it.
Hi Ecem, I'm delighted to hear that you're enjoying your experience! Thank you for sharing your feedback! ❤️ We appreciate you!
I have ordered one product and paid for it. But didn't receive it so it was a poor rate. I would have received a email to see what I need to do.
Hi Franko, I'm sorry to hear about the issue. If you still need any help, please email us directly at socialsupport@scentbird.com and we'll get everything resolved shortly. Thank you!
Overview
Scentbird has a rating of 2.9 stars from 985 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Scentbird most frequently mention customer service, credit card and phone number. Scentbird ranks 19th among Subscription Shopping sites.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're so happy to hear that you're enjoying your Scentbird experience, Melissa! ❤️