SavviBuy has a rating of 1.0 stars from 329 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about SavviBuy most frequently mention credit card, trading standards, and 23rd december problems. SavviBuy ranks 821st among Discount Shopping sites.
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I ordered a Hatchimal on the 21 Nov 2016. It was promised to be delivered by 12 Dec 2016! Received the Hatchimal on the 6 Dec! I found them to be BRILLIANT! The liaised with me via my FB messenger ( as I followed them on FB) and they responded to all of my emails! Due to my experience I would give Savvibuy a 5* rating! I will definitely use them again!
Placed a order with Savvibuy on the 6th December today is the 3rd January 2017 the Headphones were for my son his Christmas Present. Keep receiving e mails saying delayed they would be delivered on the 23rd December! Load of rubbish & lies been had really annoyed as it had a lock & https thought it was a safe site but can't be! After seeing all the comments on here. Going to my bank now to try get money back £123.93. Another had customer.
Placed a order with Savvibuy on the 6th December today is the 3rd January 2017 the Headphones were for my son his Christmas Present. Keep receiving e mails saying delayed they would be delivered on the 23rd December! Load of rubbish & lies been had really annoyed as it had a lock & https thought it was a safe site but can't be! After seeing all the comments on here.
Going to my bank now to try get money back £123.93. Another had customer.
Stole my £460 last December. Ignored all emails and calls. No goods ever delivered. Scum. Complete con artists. Reported to the police. Luckily my bank was great and refunded the amount after 3 months but didn't make up for no Xmas presents.
Ordered laptop 29/11/16.24/12/16 not yet arrived cant get through to speak to anyone except to leave a message. They send You emails giving dates that come and go. Last one being 23/12/16. Even it arrives tomorrow 24/12/16 I WONT BUY FROM
SAVVIBUY AGAIN. Unreliable not trustworthy and a total disregard for customers. They should try telling my 11yr old daughter Christmas day her presents not come.
Ordered fitbit over a month ago. Got same response as everyone else. Blamed black Friday, saying orders are 72 hours behind schedule. Then promised guaranteed delivery Friday 23rd dec. No Joy. Ive had to chase and chase these people. Cant speak to a person on the phone, just recorded message and ive had no replies to my emails since either. My wife has nothing under the tree now because of these morons
Ordered a Hatchimal for my 8 year old as that was the only prezzie she wanted and surprise, surprise, it didn't turn up. Had to make excuses about Santa not bringing it which led to many tears and huge disappointment this morning. Heart breaking to see. We are all absolutely gutted. I am absolutely livid at this firm and will take further action. What goes around, comes around. You will get your come uppance, you utter piece of $#*!. Not even worth the one star.
They took money in November, promised delivery on 6 December. Never arrived. Guaranteed delivery 23rd December. Never arrived. 9 year old daughter devestated on Christmas day. Closed their Facebook and Twitter pages. Not answering email, phone or messenger. Rude, thieving, shameless despicable low lives. Do not ever give them the time of day let alone your business. They deserve nothing less than bankruptcy.
Ordered an item in November. Delivery scheduled for mid December. Subsequent letter from Savvibuy informed me they were running 72 hrs behind with deliveries but still guaranteed delivery in time Christmas.
When nothing had arrived by 19 December I contacted Customer Services who stated they ensured delivery by Christmas. December 22 nothing arrived. Customer Services then stated the item would be delivered next day. Nothing.
Result - one spoilt child's Christmas. One lousy company.
Tip for consumers:
Do not buy from Savvibuy.
I ordered an Apple I-Pad Air 2 on 30th November with a promised delivery in 3-5 days. It is now 13th January and they are now not answering any emails. The last communication I received was on 14th December to tell me my delivery was guaranteed by 23rd December - Yeah, right! Please don't go anywhere near this company, they're total rip off merchants. I'm reporting them to Trading Standards and having to make a claim against my credit card company to try and get the outlay refunded.
This company are scammers. Please do not part with your cash. I got ripped off too and don't want others to fall into this trap. Toy purchased the cancelled after seeing reviews. Stalling emails received and the runaround given. No money refunded and my bank say they have ceased trading. Looks like i've lost money here. Do not buy from a. Com website. Stick with high street companies. Be careful
Never ordering from here again I ordered a PlayStation which was suppose to get to me between 10-14 dec all till now I haven't received it I have tried to call plenty off times can't get through to them I will be reporting this website and I will do it until I get my money back
Do not order anything from this company worst company I have ever use! Ordered my son's Christmas present from them on 4 occasions they guaranteed my delivery would be delivered by Christmas I even got email to say it would be here on the 23rd Dec stayed in all day NO DELIVERY still not arrived & my son was left without his main Christmas present. Never been so annoyed they ruined my Christmas! And they don't care
DO NOT GO NEAR THIS COMPANY. I PURCHASED AN IPAD AND NEVER HAD IT DELEVERED. THEY DO NOT RETURN CALLS OR EMAILS. ITS A SCAM
Fraud is the only word to describe it. I don't understand why the police aren't their door arresting chaudrey Ahmad at 40 tweedale street in Rochdale for theft. He must have more than half a million pounds taken so easily from people and not an apology or a product in sight.
I reported them to trading standards and the fraud office and hopefully he will be brought to justice unless he has fled the country which I suspect will be the case.
Like all other comments promised to deliver by 23rd after saying that extra delivery staff have been taken on to cope i believe that they took orders for items that they did not have in stock i had an email offering to refund and i have actioned this with my credit card company
Tip for consumers:
dont be tempted by their good price and stay clear pay a bit more from well known company
Ordered a sylvanian cottage 7/12 delivery date was 13-17th called them on the 20th 2 b told they had back log orders and they guarantee delivery b4 Xmas... it's now the 28th and still no delivery... I have called/emailed and get no response! DO NOT use this company ever as they r useless and ur kids will b thoroughly disappointed just like my little girl :( I have emailed twice requesting a refund and still had no contact from them, surprise surprise! A call 2 trading standards is next on my list
I ordered a PS4 VR headset and camera on the 13th Dec and paid just under £400 for it. Promised delivery by 18th Dec at the latest. Nothing received so I emailed them. Received a profuse apology and a promise of tracking info by 21 Dec, and a guarantee that I WILL receive the order by 23 Dec, which is their last dispatch date before Xmas. Needless to say by late 22 Dec (today) no tracking info so I'm not holding my breath for a delivery tomorrow. This can only be a scam which must be stopped. I can't believe with all the complaints listed this company continues to trade. I strongly urge anyone with similar difficulties to contact Trading Standards to put a stop to this scamming company.
Learn from others mistakes and stay clear of these lying crooks.
Hopefully the authorities will hold them to account for spoiling a lot of peoples Christmas.
Our experience is just the same as others listed here, but its worth noting our card payment went to a different company, Advancetech.co who, when I contacted them were verbally very concerned and helpful, time will tell whether they fulfil their promise!
We purchased a tablet from them at the end of November. They promised delivery on the 7th Dec. That time passed and just like everyone else on here we contacted numerous times and got no where. Here's how you deal with it, we paid by debit card so called our bank. The bank were brilliant! They told us we would get our money back within 10 days. Guess what, we got it back in 4 days! Don't bother contacting Savvibuy for a refund you won't get it. Go straight to your bank or credit card company and you will get your money back, we did! Please don't just except you have lost your money as one phone call to your bank and they will get it back for you! DON'T let these scammers keep your money!
This company scammed lots of people just before Christmas 2016. They also operate under iswegway.com that seems to deliver goods however I would never use any of their companies advance tech/ iswegway/ shop in Rochdale because of the savvibuy scam. They do it every Christmas, I believed it because of reviews of their other businesses that are legitimate & deliver goods
Paid £349 for ps vr 9.99 for three day delivery back in november 20th after lie after lie still no vr no refund this con shop should be shut down now why hasnt trading standards done anything, writing this review on xmas day told my son not to be to disapointed we have been let down by savvibuy!
Basically ruined a 10 year old girls Christmas.
Days before I sent emails and contacting via Facebook and Twitter.and they just ignored everything.
Tried to phone them. It's been recorded message for 5 days now.
And now to get a refund you to do it yourself via the bank.
Lazy ripping off bastards can't even be bothered to give you your money back.
Probably the worst online shopping experience ever.
I hope they go under and cease trading.
Zero stars and zero respect and they can go to hell for all I care..
I ordered a PS4 console a week before cyber Monday and it's expected to be delivered between 8-12 December and here I am still waiting. I tried to call them multiple times, left messages so many times but no one got back to me. If I've read this review before, I wouldn't have even bothered dealing with this people. My son's birthday is ruined as I'm dued to have leave for xmas only to still be waiting for my goods. Poor customer service. No communication
Ordered a Fitbit for my son. Received an email GUARANTEEING a 23rd December delivery - of course nothing arrived and another very upset teenager. My question is, will it ever arrive, or should I instigate a money-back approach?
Reading all these reviews, and being in the same position as everyone else. I'm a single parent struggling financially, Christmas time is tough for me, and having not received the order and no response to any emails sent is very upsetting!
Ordered my son some Lego for Xmas on Dec 13th, "guaranteed" to arrive by 21st. Then got an email saying it'd be here on 23rd; it's now Xmas eve and still no sign of it. No tracking facility and nothing more than a recorded message on the phone. Ended up having to do an emergency Toys R Us run to avoid Christmas morning heartbreak. Would chase a refund but Savvibuy couldn't pour piss out of a boot even if the instructions were printed on the heel, so if the goods ever turn up they'll be saved for next year.
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