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on 12/20/16I've contacted my bank after they said my money would be refunded between 2 and 5 working days. That was 2 days ago. I've sent my savvibuy emails to them and a chargeback will take place after 15 days from my email received from savvibuy when I cancelled my order. I'm keeping my fingers crossed and sent an email to BBC's watchdog. We should all do this.!.
I too have been chasing an order that i now don't believe I will see. I contacted my credit card company and urge you to do the same.