Basically ruined a 10 year old girls Christmas.
Days before I sent emails and contacting via Facebook and Twitter.and they just ignored everything.
Tried to phone them. It's been recorded message for 5 days now.
And now to get a refund you to do it yourself via the bank.
Lazy ripping off bastards can't even be bothered to give you your money back.
Probably the worst online shopping experience ever.
I hope they go under and cease trading.
Zero stars and zero respect and they can go to hell for all I care..