Sandals4Less

I have been waiting for my shoes for over two months now, nothing... No one answers the phone, no one returns a phone call or an email message. This company sucks! I will never ever order anything from this company again and I will be contacting the Better Business Bureau and demanding something be done. I don't believe as a consumer anyone should have to put up with this mess. If they have a business license it should be revoked immediately.

I just find out not long time ago this place, soooo 3 weeks ago i oder a shoe and a handbags, AND A SANDAL i got it today, i'm very happy, the shoes goes to HUNGARY, the bag its my. AND THE SANDALS
Still waiting more staff to arrive, but i'm happy cause look like ALI EXPRESS, 3 TIMES not getting my order, and no refund, they not even talking to me. Its a SCAM ALI EXPRESS
For me now SAMMY is a great place to shop.
Thank you: IRENE from OTTAWA CANADA

I've read a bunch of unfavorable reviews on this website, but I was really interested in their Birks. I called the company and left a message, including the information that I was checking with them because of their current reputation. It turns out their computers had been sabotaged, which made great customer service difficult. The telling thing for me was Peter's honesty about the shoes in which I was interested. He checked to see if they were in stock, and when they weren't directed me to ANOTHER website where he thought I might be able to get them. I'd give this site another chance -- call first, as I did.

Sandals4LessSERVICE - As of today 4/8/09, I have paid for and continue to wait for delivery of a pair of Birkenstocks orderd on 3/4/09 from this site. They do not return phone calls. Their "contact us" section of the site contains no direct email address. When you hit submit, you are given a standard -"we will answer your query as soon as possible".
This is not customer service. In fairness to them, half of my order arrived immediately. However, when one spends $179.00 to a vendor not visited before, it is critical for them to establish trust. Even if I received my product hand-delivered today, I will never buy from them again.

Like most of reviewers I must complain that there is no customer service whatsoever for this business. I called several times, and could not even leave a message because the box was full. I emailed, and got no reply, and left another message today by phone. I ordered sandals that would take 6-8 weeks to receive, and it has been about 12 weeks, and summer is about over and I have no sandals. They have my money though, and the certainly took that as quickly as they could.

Just to support everyone else's reviews and keep this one active, I thought I'd add that the local Better Business Bureau has given this business an F, its lowest rating. I suggest anyone who has complaints file them with the BBB also, because although this is not a BBB accredited business they will still record and display the number of complaints against it. That may serve to warn off someone else in the future.

http://www.bbb.org/boston/business-reviews/shoes-retail/sandals4less-in-standish-me-*******/

I figured I would have to wait a few days to receive my order, 10 days was a bit long. Then when I open the box... the wrong color. The packing slip says silver, the sandals are black. As other reviews have stated, ridiculous customer service hours, no one answers the phone, and no one returns calls when a message is left. There has also been no confirmation of my sandals being returned to them (I have delivery confirmation) and after 8 days, I still have no $ or contact from the company regarding the issue. Haven't run in to customer service this bad in quite awhile, wouldn't even give it one star but they don't give me the option here :|

I ordered the most common birk they make on 8-21-09. I got a confirmation email on 8-22 stating that I would receive them in 4-5 working days. It has been 24 days and no shoes. Voicemail box full. I sent them an email and a copy of the shipping confirmation after 12 days, & again today with no response. They billed my credit card one day after my order was placed. I am going to contest the charges tomorrow. No wonder people go postal on slackers like these.

Beth N. Said she could get a hold of these people, I would like to know how she did that. I could never reach them. I've never experienced TOTAL NON-EXISTENT customer service before, but that's what you get from this company! I had to contact my credit card company to get my money back. Yes. I special ordered sandals that were to be shipped from Germany. Yes. It takes a long time for special orders to come thru. But it has been 12 1/2 weeks and I still do not have my sandals. The order said it would take 6 to 8 weeks. I would be willing to wait longer, if I could talk to a human, who could give me an updated status. But no one ever answers the phone and no one responds to emails. They say they're only open from 9:30AM to 5PM Mon-Thu EST (nice customer friendly hours - NOT!) However, it doesn't matter what hours they SAY they're open, or what time you call, you will never be able to talk to a human being.

Iordered a pair of Birkenstocks on sandals4less on 3/30/09. I knew there would be a wait of 4-6 weeks but when it went past that I was concerned. It took awhile but I was able to contact them and inquire and since they were coming from Germany there was goin to be an additional wait. So I waited and when I though I didn'y want to wait any longer, I called them again. I spoke to Peter who took very good care of me! He is sending me out another pair and isn't even charging me the additional amount! They are also but they do have integrity, and will take care of their customers! Beth Noll

WARNING: this website is a scam. As can be seen by previous reviews, this company DOES NOT DELIVER. They do not respond to inquiries. They do not answer their phone; however, they seem to periodically clear the full voice mailbox so it can be refilled by irate customers. You cannot email them outside of their website. They do not respond to certified mail. Please contact the Better Business Bureau if you have been given the runaround by this company. I contacted the Standish township and found out that the person running this "company" has received NUMEROUS complaints, but they can only investigate if the local police receive the complaints from the police departments located in the cities of the people who placed orders.

I ordered a pair of birki clogs for work 10/27 thru this website, 1 week later they charged my acct. No answer to emails or voicemails, that is if the voicemailbox is not full... are the local and/or state authorities investigating what is obviously fraud? Why are they continuing to bilk people out of their money... do we not have any recourse against a company that is breaking the law? This is an outrage. Maybe we should be contacting the local D. A. about this company's fraudulent activities, then something will get done?