Mary D.

I've read a bunch of unfavorable reviews on this website, but I was really interested in their Birks. I called the company and left a message, including the information that I was checking with them because of their current reputation. It turns out their computers had been sabotaged, which made great customer service difficult. The telling thing for me was Peter's honesty about the shoes in which I was interested. He checked to see if they were in stock, and when they weren't directed me to ANOTHER website where he thought I might be able to get them. I'd give this site another chance -- call first, as I did.