Sam's Club

Bought 4 tires from Sam's Club & tried to take advantage of their warranty for leaks, punctures, valve problems, etc. Had a slow leak in front passenger. Went to Tire Department in Annapolis where I bought them. Helped by a guy named Mack. Left with tire I thought was repaired. Nope. Still had slow leak. Got an air compressor to fill tire to hold me over until I could return to actually get it fixed. One morning, tire totally flat. Put spare on. Went back that morning to make sure I could get it fixed and get my car back that day. Same guy. Same rude manner. Told me I had to wait until 4. I had no car. Tried to make a complaint w/ a 'Coach B' guy called O'Shane (sp?). Tried to complain via phone/internet. Nope. Useless. Finally went to Pep Boys in Annapolis on West Street (highly recommend). They fixed it by 2 and told me there was a big hole in the middle of tire, very obvious. Sam's had never repaired my car. PB charged me $24. I'm going to switch over to BJ's for bulk shopping. Pep Boys for car stuff. Sam's Club is not worth it. Put me in a very bad spot, potentially dangerous, didn't care, NO way to address problem. Voting w/ my money & my feet.

Sam's Club has been emailing me constantly for well over a year, despite having never purchased from there or even been inside a store. I have unsubscribed dozens of times, and apparently none of them have gone through. I emailed customer service four months ago to request I be removed from their mailing list, and I was told they needed my membership number in order to unsubscribe. Despite telling the rep that I don't have a membership number because I've never even stepped foot inside a Sam's Club, I am STILL receiving emails to this day. I have now filed a complaint with the FTC for not honoring my dozens of requests to unsubscribe.

Sam's Club offers a credit card through their relationship with Synchrony Bank. Synchrony Bank ONLY offers PDF statement download from their website which prevents the cardholder from using any accounting software that requires something other than a PDF. A deal killer when it comes to keeping track of the books if you're running a business. The 5% credit card cash back rewards was a big reason I shopped at Sam's Club. Unless Synchrony Bank brings their system into the 21st century Sam's Club is going to lose my business.

I placed an order online for my niece and wanted to cancel. I couldn't not find an option to cancel or a phone number on the website to call. So finally I got the online chat she lied to me that she cannot cancel because it was more than one hour when I placed my order, which was lie…. It was less than an hour when I placed my order. My order was placed at 10:15 a.m. and I Trying to find the cancellation option but couldn't so I started to chat with Sara around 10:45 AM She's telling me she cannot cancel because my order was more than one hour so I went on Google find 800-number and call and the Lady I spoke with was telling me I placed my order an hour ago which wasn't even one hour yet so it's a disgrace to Sam's Club online service I would not make that mistake again so disappointed.

Do not order online *******@SamsClub. I ordered a ipad and apple pencil combo and only received the pencil. It was confirmed with the carrier that the only package delivered was 1lb or less... Obviously not an ipad, yet the still have not sent me the ipad. Plus membership my $#*!

Each time I try to purchase items at Sam's Club I find the items are not in stock. First it was frozen cherries, then bacon, and now member's mark butter; to mention only a few. Every time the items were listed on their web page as being available only to find the item was not in stock after taking the ride to the store. Sam's Club membership is becoming more and more WORTHLESS as days go by.

This is the fourth time that I have purchased chips of different types only to start checking out of the store and I get stopped because the chips have not been processed, one other time the gal started throwing my food in the cart like you thought it was garbage, I asked for a manager who came out and said he would talk to her at the end of the shift, laughed about it, and told me to go home and enjoy my shifts, I just renewed my membership and I wish I would've you people are completely disgusting disrespectful of your customers. Once my membership is done this time I will not be renewing,

Al Diaz,

April yapped on & on to the lady head of me, while slowly scanning her items. One topic was rock concerts like Foreigner & a group she couldn't remember so she stopped scanning to think. She's not getting paid to converse, I said it's nice to be friendly but she isn't paying attention to her job. I told April's supervisor to watch the security recording to see how many times April had to re-scan items. April wouldn't ring me up because I said she was inefficient. Anotherlady had to ring me up & she was so nervous. Maybe it's time for April to retire so she can talk all she wants & not hold up the long line like today.

Went to a Sams Club on 52nd in Arvada Co and got scammed. My card got charged a extra 32.32 which was seperate from the other charge. Then you got to check yourself out unless you have cash. So I had issues with that with my neuropathy in my hands. The card reader was not even fasten down so it would fall off of its perch and dangle from the cable. Had to pick it up twice before a employee finally helped me to scan my things and deal with a card reader you have to hold in place to use. Thats why Im not Denver bronco fan any more.

This business has deceptive practices they tell you that you need to be a member to see the benefit you get and the price you get you become a member and it tells you that upgrade to a more expensive membership when I call to get my money back they transfer they don't even have a cancellation directions you have to go from the chat line to the phone line and then they transfer you to someone else they left me on for an hour listening to crap music and then but when I tell the woman what I want she hangs up on me the customer service is horrible that company is a scam

We bought ribs in the sam's club in Danville, VA in the In the back meat dept. today, Where they usually have the roasted chickens. Never purchased before but already cooked & barbequed, which was on the sign above. They were horrible. Seems as though ribs were cooked a week ago & warmed over. The meat was So hard & chewy. I tried calling them but no one would answer phone in that dept. If I didnt live an hour
away, I would carried them back to the store.
I've been a member and shopped at sam's club for many years, worst experience I've had with food. I hope no one else purchased this horrible meat, They should be ashamed of themselves for sellin such food to their members.
Jan. 25,2022

Today Monday 21,2022 my wife and i went to do groceries at Sam's around 2:00pm.
Right ater we got check out, there was a guy and a girl at the exit door, we saw both scanninng other people 2 or 3 items and let them go. So the guy when through all our groceries and endup scanning all of them, asking me question about why i moved one of the item. I feel that he did it cause im hispanic, cause there was few white people and he scan just one or two items and let them go.
Why he have to scanned all muy groceries.
Probably i will drop off my membership from Sam's.

Michael seen me getting ready to pick up a case of water and came over to help me at the Greenville, SC Sam's Club. This is the 2nd time I have received help with a Sam's worker walking by and helping me with the case of water without being ask. Great Service

Horrible experience with stupid store workers even dumber Old relic customer service workers who cant help with anything so they make you call some foreign non English speaking person who even knows less (even much dumber than a box of rocks).
Only reason I joined Sams Cost $30 $45 back when using scan and pay first time. If you enjoy pain shopping at Sams will be very enjoyable Even for FREE its a nightmare this company will start closing stores Dirty stores friendy but stupid workers

I got the membership a year ago and only used it once. I don't need 20 boxes of Mac and cheese so it wasn't somewhere I shopped. And then without warning they took another $100 out of my checking account after I had canceled. I called customer service who I couldn't understand due to talking extremely fast with an accent. I had to keep asking her to speak slower numerous times. But she said it would take about 15 days to get the $100 refunded back to my account. It didn't take 15 days to steal it out of my account so why does it take 15 days to get it back. The customer service rep hung up on me when I asked her the question. I wouldn't recommend a sams membership because you will be ripped off

I bought a TV set online. Orginally they say we will not charge you for item till you pick it up But that is a lie! I somehow choice wrong day and couldn't pick up item on that day. I tried to change pick up times. It can't be done even by going to store and trying picking it up early! I was advised to cancel order and then go over and buy TV myself. Ok so I got employee to cancel order and went to purchase TV that was in store. I was declined on my card because I didn't have money in bank to pay double for one TV purchase. 3 days later still out $300 and no TV for me! LOUSY BUISNESS DEALINGS! Never Ever Buy online!

They auto renewed my membership that i didnt request to have auto renewed. I call to get the money reimbursed and they make you call the 1800# and none of them speak english. They have given me the run around. I have called 7 times and they give me a ref# each time. Each time i call back i give them the reference # and they say its no good. They told me it would be back in my account before the end of business day. This has been going on for 13 days and still no refund. I will never shop at sams again. I have called the Cookeville Store 3 times this morning and no one answers. The is awful service.