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How easy is it to get a hold of customer service at Sam's Club?

asked by Stephen V. on 10/12/19

4 Answers

Sam's Club customer service is kind-of difficult to get a hold of someone on the phone. They are typically overwhelmed with in-person customers at the store. Typically if the hold time is more than 3 minutes, I call back later and get right through without much issue.

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I waited on the phone for over an hour when I told the woman what I wanted she hung up on me.

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Like anywhere else, they only answer programmed questions

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I have had great experience with Sam's customer service.

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