Sammy DressReviews 6,937
Sammy Dress Reviews Summary
The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Like previous reviews I paid for my order in full over 2 weeks ago but received no further communication with a tracking number as promised. I have logged 2 tickets which quote a 24 hour turnaround to which I have had no response. I wouldn't recommend using this website, and I will not be using it for future purchases
Even though it took a while to get it, I am satisfied with the purchase, the product is exactly as on the picture and the site has great customer care support. Highly recommended.
Sammy Dress is definitely my favorite internet shop. You can find ANYTHING you need there. The prices are extremely low, but the service and the quality of goods are the best! What is also good is that you can have a live chat with a Sammy Dress representative if you have any questions. They also have a Free Shipping section with a large assortment of nice things shipped for free. Sammy Dress is my best choice!
Great website!
Prices are low and there's a wide variety of clothing, in many sizes.
Shipping is also quite fast.
Very satisfied, will buy again!
My experience with sammydress was positive although the order has taken a little longer than expected, arrived okay and products are quality. I've done a new order and I hope everything goes well again.
The clothes are cool and exactly as were described, I like it, I had to pay more for the shipping costs because I live in Europe and it takes many time, but I bought again.
It's a great store with affordable prices and excellent quality products. I bought some clothes and they arrived fast at my address. I will definitely shop more from this store
I've had a great experience with this website, I placed my order which was dealt with quickly, I then needed to change my order as an item that I wanted was out of stock and a member of the staff helped me through this and swapped the out of stock item for another one.
All in all I've had a great experience with the website and it took 7 days to arrive, very quick!
I do most defo recommend this website to all my friends and family.
Keep up the good work. 10/10
Great quality products, good service! You can buy with confidence
"I got my dress at sammydress.com and i loved it, everyone kept complimenting on the quality of the dress and how i looked good, and where they could buy the same and i gladly referred them to sammydress.com. I am in Kenya, Africa and i was a little skeptic on ordering and whether it will be delivered and true to there word it was delivered on time and within the set delivery terms. I highly recommend sammydress.com on quality online shopping and products anywhere in the world."
I don't want to give it a single star. This site is crap. I ordered from them on February 21st and have placed several tickets. I still have gotten no response and nothing has shipped. DO NOT ORDER FROM THEM. They are completely awful. $100 worth of clothes that I guess I just won't receive.
Where is my order? They said its already shipped out its been more than 1 month. Im still waiting for them to send the order... 0 rating...
Hi, so I made this order on 5th march 2014, after few days got a mail, they had already shipped my order, i was happy, BUT, the tracking number i recived was not working, it is for NLPOST as i could see, i made a ticket, and asked them what is the problem and they didn't respond, i hope they will see my post here, thank you..
Thank you for your important feedback and for letting us about your experience with us.
I wish to start off by telling you that we are extremely sorry about the situation. We have clearly been remiss on our end and will endeavor to resolve it to the customer's satisfaction.
Regarding your order, we have sent you an email, please kindly check it and we will solve all the issues for you soon.
OMG! I order 3 piece of clothing since Feb 5! My shipping stated that it will take 10 to 12 business day. It has been over a MONTH and 6 days, I HAVE NOT RECEIVED MY PACKAGE or a tracking number! I am about to dispute the charges on my card!
Thank you for your valuable feedback. We always look forward to hearing from our valued customers.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
Regarding your order, we have sent you an email, please kindly check it and we will solve all the issues for you soon.
This is the Worst online shopping website I have EVER experience. I ordered my items on 2/18/14 and did Expedite shipping its almost a month later and still have not received anything. I submitted TWO tickets and heard Nothing. At this point I just want my money back. The event that I needed my items for done came and gone left me searching for a dress last minute so stressful
I want to start by thanking you for notifying us about the issue.
We regret any inconvenience or frustration that your experience has caused you.
Regarding your order we have sent you an email, please kindly check it, and we will solve all the issues for you soon.
When i ordered my items and chose the standard shipping i expected my order to arrive at least 10 days to arrive and so far its hasn't been shipped out yet and i was told to change one of my items because its not available.
Seriously if the item is not available then don't say its.
But on the other hand it does have really cute stuff and this order was not my first and the stuff i ordered were really great.
I order some clothing for my husband on March 4,2014 and paid for Expedited Shipping so I could receive it by today March 11 for my husbands Birthday and all it's showing in the system that my order is processing! I am so upset! I sent them an email on Friday and I still haven't gotten a reply back and I keep on calling their number *******508 and I get no answer! I got on the online customer service chat window and they told me that some items are not in stock and that M size is the Asia size it is a little smaller than US size. After I order it and paid for the order they tell me this! I told them I wanted to cancel my order and all they said is okay! This website is a Rip off!
Honestly hate it, this is such a scam, i ordered a dress 2 weeks ago and payed 20 dollars more in order to get my stuff in 5 business days, since i didn't get my stuff i went and talked to their live chat assistants and they told me it would take 2 or 3 weeks PLUS 6-8 business days in order to get my items. They told me that their items were so popular they went out of stock, so i checked the items and it said they were still for sale. Why would they still be selling them if they were out of stock? And what a coincidence that almost, if not EVERYONE that has a bad review on sammydress say that their items were out of stock. DO NOT BUY FROM THEM, THEY WILL TAKE YOUR MONEY.
Ever since I have placed my order on the 16th of February 2014, paid same time, cant trace my items
They dont answer their phone and their website does not give an option to logde a complainvas they claim(contact us)
I paid for insurance and to get my stuff faster. Please give me a number that is working not this *******508
I want to start by extending our thanks to you for providing your extremely valuable feedback to us.
I wish to start off by telling you that we are extremely sorry about the situation. We have clearly been remiss on our end and will endeavor to resolve it to the customer's satisfaction.
Regarding your order, we have sent you an email, please kindly check it, and we will solve all the issues for you soon.
It's a excellent places with a excellent service customer.
The quality of the clothes are good and you can to select in a wide of variety!
Sammydress always is according the season! :D
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for recent comments. We take feedback very seriously, and clearly it did not meet your expectations.
I want to extend my sincere apologies for the problems you have experienced.
Regarding your order, we have gaven you a solution in the email, please kindly check your email about this, and we will solve all the issues for you soon.