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The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
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I love SammyDress. The prices are cheap, and the quality of the items I received were above my expectations for the items i purchased. I would recommend this site, and have recommended this site, to friends and family alike. The only down side is if you want free shipping, you'll have to wait a couple of months to receive your items. For me, that's no big deal. I made a large order December 2014 and paid for expedited. Believe it or not, it was actually cheaper than flat rate shipping! It took a while for my order to be processed, but one processing was over, I received my package within the correct time frame. I'm very pleased. The only downside for that was my package was split into two separate packages as some of the items I ordered weren't in stock, ALTHOUGH my order had been processed and the site said they were available. I'll receive that package received as well. Overall, minus the minor bumps in the road I had, SammyDress is a great place to buy and I will continue to use it.
I've ordered with Sammy dress several times, and typically the results have been excellent. The only issue I've had is that sometimes the sizing is a bit small, but considering the cost, I don't count it as a huge loss to give those items to a friend instead. There's a learning curve to ordering with them, but since I've learned, I love it. Low price, reasonable quality and shipping. Would recommend.
It was definitely worth the wait. Oh, just love my white watch encrusted with Crystals! I just can't help but stare at it. It's just so beautiful. With a watch as elegant as this, I couldn't believe that SammyDress made this available for me at a very friendly price. I love SammyDress Products. They're very unique, stylish and budget-friendly. This is worth every cent of your money! :)
I have placed several orders for items from Sammy Dress. I have been very happy with the quality of the items and the quick shipping time. I will order from them again! Thanks for offering great items at a great low price!
"I have been shopping on Sammy dress for a few months. And it has been an overall good experience. With Sammy dress you have to know how to use their site. The items may come across as very cheap but it's the shipping that costs a lot because it is international shipping. It is also based on weight so you can keep an eye on that when adding items to your cart. It's always good to go for items that others have purchased already and reviewed or posted pictures. So you can get a better idea of how it actually looks on others.
I've bought jewelry, bathing suits, dresses and tops. The dresses are the only ones that can sometimes run too short and end up being tops.
People complain of a long shipping time but when you order from them sometimes some of the items are not in stock so they wait till it is before they ship out which can prolong the process. However sammy dress has a live chat service that I always use to make sure items are in stock before I order. Hence almost all my items arrives within 7-14 days. They items are always individually wrapped and package and it's amazing they get all the stuff to fit in such tiny packaging. I recommend if you are small to still size up one. I am a size small and usually order size medium and it works out fine. Would definitely recommend their lingerie, swim wear and jewelry. Hope this helps!"
Worst site, you waited over 2 months for your order and didn't arrive, the solution they only can offer you is refund 50% of the order, but remember you need to pay shipping which is very expensive, I only can 1 /3 of my money back, this is how they make money
I have ordered 3 dresses and a jacket from SammyDress I couldn't be more happy with the items. They are well made and so lovely. I have gotten so many compliments I will definitely will be buying more in the near future.
I am so satisfied from Sammydress!
The products I bought (mainly jewelry) are of great quality, and when one of my orders got lost, they refunded immediately when I asked them to do so.
SammyDress was my first online shopping site. I was bit worried at the beginning cause of online frauds. But eventually it faded away when I received my packages with less than expected time and it feels like surprise! Of course the high quality of the products were impressed me. This is a better way of purchasing goods rather than a hectic shopping methods. Then I began to purchase from sammydress and few other online shopping sites, but I fully comfortable with sammydress since, I know they send my purchased items as I expected. They provide an image of parcel to be shipped out before to its destination. So I can trust that my package is on its way. I am absolutely satisfy with shopping with sammydress and what more a customer can expect from a buyer than this?
SammyDress is my favorite place for affordable, stylish clothes. I've been very pleased with their unique fashion (you don't see clothes like this in American stores!), excellent service, and unbelievable prices. I get a lot of compliments on the coats I've bought. My wardrobe gets better with every order. Thanks, SammyDress!
I have placed two orders with SammyDress. The value is unbeatable as long as you are willing to wait a couple weeks to a month to receive your order. There are so many options on the site and I love the S system as it encourages users to post reviews and photos of their products. This makes it easy to decide what to buy, as not everything comes exactly as the photos show. The customer service is wonderful as well.
I will defiantly be ordering from sammydress again. Everything I ordered was exactly how it looks on their website. My order arrived sooner than I expected and I was able to track it. Sammydress gets 2 thumbs up!
This Is a waste of your hard working money and a fake store. There number isn't working. Don't waste your time
I cant believe I order from this company I place a order the first week of December and my order just came then on top of that the jacket look like I got it from a theft shop, then they don't answer the phone Im still waiting on the rest of my order I will NEVER NEVER NEVER NEVER ODER FROM HERE AGAIN I WANT MY MONEY BACK
I honestly loved the fact that I got exactly what I ordered. The customer service is great. When I message them I get speedy replies. I love this store and I have recommended so many of my friends to use it as well.
BUYER BEWARE. Sizing of items is way off. Wear a mens medium and couldn't even get the jacket I ordered on my body.
Return process is a scam. Associates respond in incoherent english and duck around questions, no service number to call.
DON'T BUY FROM THIS SITE
I ordered items from SammyDress on Dec 4, hoping to have some gifts for Christmas. Well, its now 1/13/15 and I still haven't received my items. Not only that, but when I ask for a refund they tell me they won't and that I will have to wait another week or 2 before they try to investigate the issue. At this point I just want my money back. This place is a scam and doesn't send you your items. It said 7 business days for delivery, I'm now on over a month and a half.
SammyDress.com sells high quality products at very low prices! They have great service and the items I buy are always identical to the picture so you know they are not just cheap knock-offs. I am 100% satisfied with everything I have purchased there and recommend this site to anyone who wants to buy clothes or beauty products online. I will always be coming back to SammyDress.com in the future!
Love love love this site. Their clothes and jewelry are amazing I'd recommend them to anybody.
Fantastic prices, fast delivery, best quality, and wonderful customer support! SammyDress is the only site I shop for clothes and accessories, I've been shopping with hem for a couple months, and plan to shop for many more!
Answer: Dear Dawn, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for issue mentioned. Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible.
Answer: Dear pamela, Thank you for your message.We want to resolve your issue in a appropriately way. For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm to offer your order number and state your issue in detail, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, We just want to protect the safety of your payment. As for details, would you please contact our ticket support center so that you can be get detaills ASAP? Please browse this link: http://support.sammydress.com/?lang=en
Answer: Dear Brit, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for size issue. Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Dear SHARON,
Thank you for your important feedback and for letting us about your experience with us.
First, we want to offer my sincerest apologies to you for the issue.
However, we must clarify that:
We are NOT a con. We really do not need to risk our reputation over a single order. Nevertheless, we respect your opinion. It will be nice if you can respect the opinions of other reviewers too because it is not fair to accuse other honest reviewers of being liars.
Your order might be delayed by bad weather or strict customs clearance so that you didn’t receive it in time.
You can tell us your order number so that we can check for you, please don’t worry, we are glad to help you.
All this being said, if the customer isn't happy, we aren't happy. We are always looking for ways to make our communication more effective and if there's anything we can learn from this situation, it will help us avoid this issue going forward.
Best Regards
Sammydress Customer Service