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I finally got my full refund and Thanks for Zoe from the costumer service, the clothes I order is really nice but too bad that they are out of stock.
* Rosegal attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Worst site, you waited over 2 months for your order and didn't arrive, the solution they only can offer you is refund 50% of the order, but remember you need to pay shipping which is very expensive, I only can 1 /3 of my money back, this is how they make money
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My shopping experience with Rosegal has been wonderful! I only first started online shopping with...
Dear Nancy,
Thank you for taking the time to write a review.
We sincerely apologize for this case.
We regret to hear that you have not received items due to the incomplete address you provided in our system.It is really out of our control.
For your issue，we have given you the solutions via ticket.
Could you please reply us？
Looking forward to hearing from you. Best regards，
Rosegal Customer Service