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The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
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It is so bad, after I gave them a good review they didnt send me any more of my shipping worth 100$, i raised a pyapla claim and now they are fighting with me over the dispute
I really to shop@ SammyDress, they have nice clothes & shoes. The price reasonable plus quality good too. And when I have problem, they fix fast too. Happy with this store :)
I've ordered everything from pet supplies, jewelry, clothes, lingerie, shoes, beauty tools & more from sammydress.com, not just for myself but as gifts for friends and family as well. I've gotten 2 absolutely gorgeous dresses from them that I love and at a way better price than I've seen on other websites. I highly recommend any and all jewelry. All jewelry ordered for me or others was amazing, I have so many favorites, have gotten tons of compliments on them and gifted many to friends who just loved them. Found some great shoes on there site and really fab styles too. Ordered the most adorable doggie booties and super awesome compact foldable dog travel bowls that are great for in the car, on hikes or hot summer days. There prices are great and I've been happy with almost everything I've ordered. The shipping is very slow, but that is to be expected because it ordering from overseas and has to go thru customs when it gets to the US. If I have questions or concerns I found email or messaging to be better than calling customer service... they get back to you quickly usually in 24hrs or less. My most recent order was awesome, everything was perfect, just like picture, good quality and price, I ordered a few items for myself and the necklaces I found made amazing gifts, so happy with them. I saw similar necklaces for $40-$70 on other website and I got them as gifts from sammydress for way cheaper and my friend loved them. I will definitely be ordering more from them in the future :)
I missed the function that i ordered the dress for and I am not getting any form of feed back from them... i don't wanna call it but I am still waiting
Sammydress sells quality clothing at affordable prices. I ordered 3 dresses for my mom, sister a d myself for a weeding and they we're beautiful. Everyone complimented us on how beautiful we looked. The shipping was very quick and received just in time.
I love sammydress. The availability of the clothes, the option of shipping and the quality of the clothes. I always wow my friends with my new purchases.
I had a wonderful experience! Every bit of my time on that site was worth it. The delivery was quick! The product was exactly like it was advertised! The service when I couldn't track my order was perfect! And I am 100+% sure I will be going back to shop again at sammydress.com
Sammydress is a great company. They have reproductions of expensive items at lower prices. This does come at the cost of slightly lower quality than the originals, but it really doesn't matter because they're still usable products. Most of what they offer is still high in quality.
The postage costs and times can be quite high, but no higher than from any other Asian website and it similar to what it takes to ship to Asia from other countries, so they aren't trying to scam you for money through that.
The sizing can be quite short, though many items are also unexpectedly wide. As it is Asian sizing I would size up if you're on the larger side.
Cheap clothes, Cheaply made, with more than 40 days wait time for delivery. Its not worth the $5 they lure us in with. Save yourself the stress and headaches of dealing with Sammy Dress. Can not believe Yahoo still allows them to advertise on their website, shame on them.
Dear Samantha J.
We're extremely grateful for your constructive feedback.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
We are always more than willing and glad to fix any issues related to every customer’s order.
Could you please send us your order number by message here? If you donnot remember the order number, please inform us your email address, phone number, transaction ID etc which can help us find your order number in our system, so we can get in contact with you and offer you a better solution.
Those who read our reviews will note that while we are not perfect, we strive to be. As such, feedback like this is critical to us. We will try our best to fix the relationship with any affected customer.
Kind regards
Josslyn
Sammydress Customer Service
http://www.sammydress.com/
This is a awesome site, i shop for jewelry and things so make sure you go and buy, buy, buy
Decent prices for a large assortment of items. I was happy with a majority of the items i purchased from Sammy Dress. I would consider purchasing from this site again. The shipping takes awhile to arrive, but I expect that since it is coming from overseas.
I just placed my first order with SammyDress and I was really surprised how great it was. Everything is priced super low and is still great quality. My favorite shirt is from there and I just keep getting compliments on it! The thing that helped the most is that customer service answered all my questions in less than 24hr, I have never had a company reply so quickly. My order was M************** ( I don; t know if that helps)
The clothes LOOK cute ON THE WEBSITE. Order something, and you will get a different story. I ordered a skirt that looked nothing like the photo. I will be giving it to my nieces for their dress up box.
My attempts to contact the company were a failure. This place should probably be shut down.
Han estado atentos en lo que yo he hablado, estoy sastifecha de su servicio pero me gustaria que existieran representantes que hablen español. Gracias.
Sammy Dress has a great variety of clothing. The sizing charts and photos posted from other shoppers are a great detail that allows you to purchase items that you know will fit. Very happy with my orders
Amazed at the collections on Sammy dress. Waiting to place another order. So cost effective. No tension about price and product.
Sammy Dress rocks.
The worst site I have ever seen. The items what I ordered doesn't meet any expectations. They are completely different if compare with a pictures on the site and size are wrong. Quality isn't good. And more: they don;'t make refund. Be careful. Don't trust to that guys.
Dear Liudmila K.
Thank you for taking your time to write your review. We really appreciate the feedback.
First, I want to offer my sincerest apologies to you for the issue.
We are always more than willing and glad to offer help, please feel free to contact us http://support.sammydress.com/?lang=en
Could you please send us your order number by message here? If you donnot remember the order number, please inform us your email address, phone number, transaction ID etc which can help us find your order number in our system, so we would be able to reach you, once the issue is confirmed, we would offer you a solution.
Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.
Kind regards
Sammydress Customer Service
http://www.sammydress.com/
Sammy dress has the best fashion clothes. The clothes are excellent value for money. The customer service from the staff is excellent as they always respond back to your within one working day. The items are delivered within one week.and i choose the 7-25 day delivery service. I reccomend this site as they have the best coats and jackets as well.as dresses.
Answer: Dear Dawn, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for issue mentioned. Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible.
Answer: Dear pamela, Thank you for your message.We want to resolve your issue in a appropriately way. For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm to offer your order number and state your issue in detail, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, We just want to protect the safety of your payment. As for details, would you please contact our ticket support center so that you can be get detaills ASAP? Please browse this link: http://support.sammydress.com/?lang=en
Answer: Dear Brit, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for size issue. Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Dear Del J.
Thank you so much for informing us about your shopping experience.
I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
We are always more than willing and glad to fix any issues related to every customer’s order.
Could you please send us your order number by message here? If you donnot remember the order number, please inform us your email address, phone number, transaction ID etc which can help us find your order number in our system, so we can get in contact with you and offer you a better solution.
Again, we apologize for your shopping experience which was clearly not up not up to your expectations. We will work harder to minimize the possibility of a recurrence.
Kind regards
Josslyn
Sammydress Customer Service
http://www.sammydress.com/