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The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
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I have ordered from Sammy Dress four times now. The order usually take about 5 days to process and another 4 weeks to reach me in Canada. The jewelry that I have ordered from Sammy Dress has been the best purchase they are elegant and look expensive. My makeup purchase was good too. The two dresses that I ordered were exactly the same as the picture however the quality is not the best. But it is worth the price that you pay for. I have contacted the customer service twice and they have been quick to get back to me. I will definitely order from them again. Cute styles and cheap prices
I love this the products from Sammy dress
U guys should have some special sale or a small gift for your customer's birthday
:)) ))
I highly recommend sammydress for everyone out there looking for a secure nice and cheap purchases! Delivery timing was very good it states that it would arrive between 7-25 days for standard international mail. Instead i got in during the 9th day which i'm very pleased with! And also Excellent quality of the product! Overall, it was an amazing purchase.
I can not judge because I have not received mu orders yet... I think delays are too long but I will wait ( He! I spend more than $ 200)
As I saw in a website they do not considerate european or american people's shapes... so I wait and will see with my dresses... By the way after a month I will ask a refund because it will sound my order is somewhere but not in my dressing!
Mi experiencia con Sammy Dress fue muy buena, estoy muy satisfecha de haber hecho mis compras, las tallas son acorde a un cuadro donde se aprecia en centimetros lo que mide la prenda, el evio llegó en la fecha indicada y fue de mi agrado, recomiendo Sammy dress
Great website to order from. I would continue to order from them. The prices are perfect and I get numerous amounts of compliments on the things I order from Sammy Dress. They respond to me anytime I have a question. Every experience I have had with them about was great. My items come in and look just as they do online no surprises just the way expect.
I purchased a couple of items from this website and unfortunately they did not work out for me. So, when I tried to return the items I was told I would be charged a 15% restocking fee plus have to pay the return shipping. Well, that amount added up to more than what I even paid for my items so I am stuck with things that I can't wear. That is really horrible customer service if you ask me. I will not buy anything from this company again!
I thought this website was going to be great. Upon receiving my package everything in it was WRONG. I ordered a pair of shorts and a bathsuit... they sent me a size 3... I am not a size 3 by no means. The watch I received was already broke. I have tried numerous times to submit a support ticket and when I enter the entry code at the end it tells me that its incorrect, every time... I tried over 15 times to do this. I talked to a customer service rep through "chat" and she told me that a colleague was going to send me an email... that never came. I tried calling them the phone rings, and rings, and rings and then goes to a busy signal. I WOULD NOT RECOMMEND THIS COMPANY TO ANYONE!
Sammy Dress is lovely site you can find anything and everything that you would look for in the market. I remember the first time I navigated the site I was so shocked from the prices and anyone would say the quality of the product will be low, however when I received it I loved each and every prices I have bought and looked for more as I recently bought again from Sammy dress, and I think that I will always buy from this great site,
Hope to keep up the good work, all the best
Bought jacket and top. Top came but Jacket didn't arrive. Had to contact several times to get a refund for the jacket. Eventually got refund directly into my bank.
Top was good fit and quality. Really pleased with it.
I have a satisfied Sammy Dress customer. I have ordered once and my items were shipped in just over a week. When I got my order, I was pleasantly surprised with the quality of the items. They were well made with quality materials. I have since made ordered more and it is currently in the mail. They seem to have efficient customer service. The site has a lot of helpful information. The sizing is the only thing that is a bit different with international ordering. I found my two items to run at least a size small. Overall I would recommend Sammy Dress, just be sure to watch the sizing of the clothes you order.
Its a fraud and big time a**hole company. The customer service sucks. Paid $60 for the whole order that took more then 1 month to arrive... first impression. The packing was so weird... when i opened the package, 1 item was missing and others did not fit at all. All were wrong and different sizes... When tried to contact the customer service no response at all... finally had to go thru paypal to get the refund and that also took couple of weeks with partial refund... STAY AWAY. DO NOT GO FOR THE 5 STAR RATINGS. THESE ARE GIVEN BY THE SELLER ITSELF.
I've bought two items from Sammydress so far, they were both swimsuits. Shipping can sometimes take a while, but overall I was pleased with my purchases. The material was nice, but don't be surprised if you have to make a small alteration or two. Please make sure to measure yourself before buying! It is an Asian website, and they are generally more petite than American sizes. I normally wear a small in women, and I had to buy a Large/Extra Large for the swimsuits. As long as you keep on the lookout for those size differences, you should be fine. A lot of customers post pictures of themselves in the outfits too so it's good to compare to see if you would like it before you buy it!
I love the product and the cost of it! However on the mobile app it doesn't say if a product is out of stock. I ordered some items and the order has been processing for the past 7 days! If I knew they were not available I would have ordered a different item so I could ensure I would get the item in time. I ordered 3 weeks before I needed the item and now I'm stressed out because I'm not sure if it is going to make it here in time! I also called customer service and their phone lines are terrible and the reps can barely speak English. That is when I discovered my items were not in stock. She assured me that the order should be shipped out in the next couple of days but I'm still looking for back up outfits. So don't order if your in a time crunch! Order at the very least! A month in advance!
I ordered a dress through Sammydress, it was a cheap reasonable price and I received it within 3 weeks and the material was excellent quality. I even received a 10% discount as a new coupon
I just love Sammy dress! The merchandise is of great quality and the prices are very affordable! I would recommend everyone to give Sammy Dress a try, you will not be disappointed!
It wont take you long to see why everybody loves Sammy! The clothes are quality, the customer service is helpful, the prices are WOW. And they have something for everyone no matter their style. Love you Sammy!
My favorite online store. Grace has amazing customer service always responds in a timely manner. Great quality in clothing. I love this store and recommend all my friends and family to the website! You will fall in love like I did!
Answer: Dear Dawn, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for issue mentioned. Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible.
Answer: Dear pamela, Thank you for your message.We want to resolve your issue in a appropriately way. For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm to offer your order number and state your issue in detail, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, We just want to protect the safety of your payment. As for details, would you please contact our ticket support center so that you can be get detaills ASAP? Please browse this link: http://support.sammydress.com/?lang=en
Answer: Dear Brit, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for size issue. Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/