Brought a pair of shoes the right one was damaged I called in and was told I have to go to Fedex and pay for the return. BAD SERVICE
Saks Fifth Avenue is the worst place to buy. You are not protected in anyway. Stay away from them!
Compre un perfume en Saks.com y lo q llego a mi casa fue una caja vacia. Cuando los contacto me dicen q estoy en un investigacion o sea yo pague 500$ y están investigando dondecse quedo mi perfume. Nunca mas compro en este sitio me siento estafada
Answer: Saks has GONE DOWN THE DRAIN; there is NO CUSTOMER SERVICE.
Saks Fifth Avenue has a rating of 1.2 stars from 266 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Saks Fifth Avenue most frequently mention customer service, credit card and business days. Saks Fifth Avenue ranks 247th among Designer Clothes sites.