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SaferWholesale

Overview

SaferWholesale has a rating of 2.5 stars from 1,110 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SaferWholesale most frequently mention customer service, credit card and golf cart. SaferWholesale ranks 32nd among Auto Parts sites.

service
135
value
128
shipping
126
returns
84
quality
125
This company does not typically respond to reviews
+97
How would you rate SaferWholesale?
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Virginia
1 review
4 helpful votes
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Golf cart custom made
October 23, 2015

I ordered a custom 1947 Chev GolfCart for a BirthdayGift for my husband in July. Our sales person was Creig. Wepaid $7500 for this cart.We did received the cart in August shipped via UPS -Overnite Trucking. We advised that we had shop with a fork lift to unload the cart when. We Rec'D it. For some reason the had it delivered to a wrecker service company less then 1 mile from our shop. The cart was very damaged, the fiberglass was cracked. I contacted their claims Dept I spoke withJerry. He advised to have someone local to fix it and send him the estiment I done as he requested. I called Jerry I inquire if he reviewed the claim estiment. He advised it was to high., I replied this is the only person local who can fix fiber glass. Ithen said just sent us a new body, and we will send you this one back. He advised he have to check with someone named Patric todo this and he'd call me back. This was in Sept and still No. Call.If I. All and ask for claims Man called Dan says their are lots of people waiting and. It would be over a 2 hour wait. I have. Waited as long as 3 hours to never have anyone answer. If only if only had read the reviews on this company I certainly would have never ordered anything from them. They lost allot of business because if how they have treated us. Our church was going to order some tents and tables for them,. Im on that commity and I said No to that.

Date of experience: October 20, 2015
Kentucky
1 review
0 helpful votes
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Hey, my name is Lisa. I bought my 1st moped / scooter. Its a VIP BOOM. First off, I want to say that NO ONE NOT ANY OTHER store or buisness etc. Has cheaper sales or deals. Before i bought my scooter I obviously since it was my first, I spent a lot of time searching and deciding on which type and from which store or retailer to choose. I found safer Wholesale on my first search, but just because i am paranoid skeptic lol I kept looking for a few more days. But i eneded up going with these guys. YES I DEFINITELY AM PROUD OF the DECISION I made. I have had nothing but questions and they with each question and without any problems or disrespect, have been so nice and everyone I have had to speak to has been patient. Its really nice that they without any delay have helped with parts. I had to have a new carb. And they just needed the type of my scooter and info for it so they could send me the new and correct carburettor. Also it was better than the original carb. That it came with. But other than that, their price was almost $400.00 cheaper than other stores. And it was the same exact kind.
I definitely WOULD AND WILL RECOMMEND SAFER WHOLESALE. And i will be buying my son's scooter from yall. And i will be asap will be putting one on layaway for my husband... By the way. That IS AN OPTION! WHICH IS TOTALLY COOL!

Date of experience: April 18, 2017
Vermont
1 review
3 helpful votes
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Ordered a 110cc 4 wheeler for my son and was nervous after reading the reviews online but gave them a shot.
When I read free shipping I said why not try it. Was way mislead, after placing the order I see they charged more after I used my checking account for the 50 bucks off. When I emailed them they said oh it comes from California and costs 150 extra! But they used the $50 discount for using the checking account so it is $100 in shipping now. I said cancel it and they said I missed a Small box explanning this, I said normally when you read free shipping why would you look for anything else? So the guy gave another $25 off in shipping. So total for the machine now is $572 so is my sons bday gift so I said I didn't want to pay the restocking fee.
Now we are at the arrival of the machine, the carrier calls me on Friday and asked to set up delivery and I asked where they are and they were in the same town I work, so I picked up to save on time etc.
I get home excited to get this going and hoping for a quick set up.
1. Left front tire won't go on properly so I had to work at it, I finally get it on and you can only finger tighten the nut so the wheel will turn. So that is still not right. Bearing problem
2. I fill the tank with gas after charging the battery and I look on the floor and gas is leaking, due to a major crack in the fuel line.
3. The fuel line from the gas shut off to carb is not even in existence on the machine and not in the box.
4. Assembly directions, not even in the box.
5. Seat bracket that the seat hooks to is on backwards.
6. Wouldn't start after getting new fuel line hoses at local parts store and new clamps.
7. Rear tail light came on and the front light did not, so hoping once it starts maybe it will come on.

I will have to take this to a mechanic as I am not a small engine person and hope they can fit it in before my sons birthday on 9/4/15.

I sent an email very similar to this one on Friday 8/14/15 and no response. Just a bad purchase and very very disappointed.

Please do lots of research before ordering anything from this website and company.

Date of experience: August 16, 2015
Customer-Service S. SaferWholesale Rep
over a year old

Hello, We have a part/warranty department that can take care of any issues you are having.
Please feel free to call in and ask to speak to my parts/ warranty department

866-606-3991

We will get this issue taken care of.

Canada
1 review
0 helpful votes
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Customer service
March 2, 2015

They were quick to respond to my offer... products at Web are great would shop here again

Date of experience: February 27, 2015
Georgia
1 review
0 helpful votes
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Great website!
April 9, 2021

This site has the best prices I've seen yet! Can't wait to find the perfect hot tub.

Date of experience: April 9, 2021
Massachusetts
1 review
0 helpful votes
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It was a great experience buying what I needed from safer wholesale I will shop here again

Date of experience: February 4, 2015
North Dakota
1 review
0 helpful votes
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Just looking
March 13, 2015

The people that I have talked were very good on info. At this time I can't buy.

Date of experience: March 10, 2015
Louisiana
1 review
0 helpful votes
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Runs good
April 10, 2015

My 4 wheeler arrived, very courteous truck driver. Got it all assembled runs great. Very well made.

Date of experience: April 7, 2015
Ohio
1 review
0 helpful votes
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I love watching the videos you guys post! I am excited to get my gas golf ordered!

Date of experience: June 8, 2021
Washington
1 review
5 helpful votes
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So far so good!
March 2, 2021

Trying to find the right go kart... So far so good... We'll see once we get it...

Date of experience: March 2, 2021
Illinois
1 review
0 helpful votes
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Once you place an order you cannot cancel, and their customer service is rude and disrespectful.

Scammers! DO NOT PURCHASE ANYTHING FROM THESE GUYS!

Date of experience: April 23, 2012
Customer-Service S. SaferWholesale Rep
over a year old

Our order cancellation policy is as follows:

8. Order Cancellation Policy: Typically orders cannot be cancelled. Any cancellation to an order will automatically incur 30% restocking/cancellation fee plus any shipping charges incurred. Please call ahead of time before canceling. If your order has been sent, you will be charged all of the freight costs. If for any reason, during the processing of your order, the unit you originally purchased goes out of stock, we will replace the unit with an item of equal or greater value. Stock status cannot be used as a reason for an order cancellation. If there is any reimbursement or funds due as a result of an order cancellation, order change, upgrade or exchange for any reason the funds will be converted to in store credit only with no exceptions. Please note: layaway payments are NON REFUNDABLE. Any cancellation of a layaway will result in a store credit towards any purchase of equal or greater value.

Thanks,
Artie

Nebraska
1 review
0 helpful votes
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Awsome
March 15, 2017

I just wanna say these guys were very helpful especially Bob GRACE HE WENT ABOVE AND BYONDE i will continue buying from here

Date of experience: March 15, 2017
Louisiana
1 review
4 helpful votes
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I ordered a Ranch Pony and to my surprise it showed up on time with no broken parts. However, it did not come with all of the parts, no instructions for assembly, no wiring diagrams and no parts list.

I contacted safer and BMS Motorsports (where safer buys from) and was emailed all manuals. Still, no parts. I have spoken with Jerry and exchanged many emails, but sadly, still no parts, still no idea of if or when they will show up. Additionally, after using the UTV one time the fuel pump must be primed every time before it can be started. Looks like this is due to cut fuel lines when manufacturer placed retaining clamps on fuel line.

Not a very happy camper at this point in time.

From: JERRY PARTS [mailto:*******@saferwholesale.com]
Sent: Tuesday, August 19,2014 8:42 AM
To: John Bryant
Subject: Re: Fwd: no assembly instructions

Hello,

Nothing yet. I think the claim was sent to the wrong email address but i have forwarded the claim to the correct party. I will keep you informed.

If you have any more questions please do not hesitate to email me back.

Kindest Regards,

From: JERRY PARTS [mailto:*******@saferwholesale.com]
Sent: Thursday, August 14,2014 8:21 AM
To: John Bryant
Subject: Re: Fwd: no assembly instructions

Hello,

Not yet we will give them a few more days to reply

If you have any more questions please do not hesitate to email me back.

Kindest Regards,

Jerry
Parts / Warranty
Great Sports Inc / Efficient Future Inc
2108 McDonough St.
Joliet, IL *******
Email: *******@saferwholesale.com
Ph# *******237 | fx# *******513
www.saferwholesale.com

On 8/8/2014 7:06 PM, John Bryant wrote:
Are the roof clamps and screws going to be shipped?

Date of experience: August 31, 2014
Tennessee
1 review
1 helpful vote
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No credit
April 27, 2021

Well I am trying to get approved for credit when I have none that's why I have a low score and yet I can't get any.

Date of experience: March 28, 2021
Arkansas
1 review
0 helpful votes
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Friendly staff
July 7, 2023

3rd time going there great place and staff. Can't go wrong they will help u get what u need

Date of experience: July 7, 2023
New Mexico
2 reviews
18 helpful votes
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$#*!S
February 7, 2019

These Bastards won't lift a finger to help the Customer they are real $#*!S and they don't know what a mini bike is.

Date of experience: February 7, 2019
Mark C. SaferWholesale Rep
over a year old

We have been in business for over 15 years. Please call or visit us locally in New Lenox, IL - We are open every day of the week and can answer any and all questions that you may have! Thank you kindly!

Texas
1 review
0 helpful votes
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Unbelievable
May 6, 2015

I have never seen a company that let's you make an offer for a lower price!

Date of experience: May 3, 2015
New York
1 review
0 helpful votes
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Good
March 26, 2021

I thought it could of been a lil better on information with shipping or free shipping

Date of experience: March 26, 2021
Pennsylvania
1 review
4 helpful votes
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DO NOT BUY FROM!
April 24, 2015

I am out over $6,000 for fence I paid in October and still have not received!

Date of experience: April 21, 2015
Customer-Service S. SaferWholesale Rep
over a year old

I do apologize for the inconvenience, please be assured that customer satisfaction is our priority and we would like to resolve this issue in the most expedited manner. Our claims dept. is currently working to get this issue resolved.

Ohio
1 review
12 helpful votes
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I jumped on the Saferwholesale trike kit for the lower price -- with wheels/tires and light kit, it came to $2645. 00. Other trike kits were close to $4,000 or more. Note that this trike kit will not work if you have fiberglass or other rigid side bags -- I bought it for my 1986 Honda Goldwing, but the hard, immovable side bags blocked access for the trike kit. Fortunately, my girlfriend's Yamaha VStar has leather side bags and would work with the kit. But the kit you get from Saferwholesale is universal and takes significant metal work to attach. The supplied brackets really don't do the job and are thin metal. Luckily, I found a motorcycle mechanic who fabricated the needed brackets and mounted the kit, for about $300. Still, you get what you pay for. For $3790, I bought a trike kit from Richland Roadster that is custom fit for my Honda and was able to mount it myself. What a difference! Instead of the thin metal of the Safer Wholesale brackets, the Richland Roadster is 1/2" thick solid steel bar! It attaches to the center kickstand and in front, whereas the Safer Wholesale kit only attaches to the bolts in the rear that hold the side bags. That didn't look safe to me, so I sought a mechanic to fashion stronger brackets to attach the kit. Additionally, the Richland Roadster has steel fenders with integrated lights, while the SW kit has black plastic fenders with trailer lights that are bolted on. And, if you send Richland Roadster a panel from your bike, they will paint the kit to match your bike. My recommendation: Forget Safer Wholesale -- contact Richland Roadster to order your custom trike kit. For $1100 more (actually just $800 more, given that you won't need to pay someone to attach the trike), you will be much happier with the result. (Voyager makes a quality kit too, for just a bit more that the RR kit). The only way I could recommend the SW trike kit is if you are very handy and have the tools and knowledge to fabricate and attach your own mounting hardware.

Date of experience: June 9, 2017