Sitejabber Website Reviews and Complaints
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SaferWholesale

Overview

SaferWholesale has a rating of 2.5 stars from 1,110 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SaferWholesale most frequently mention customer service, credit card and golf cart. SaferWholesale ranks 32nd among Auto Parts sites.

service
135
value
128
shipping
126
returns
84
quality
125
This company does not typically respond to reviews
+97
How would you rate SaferWholesale?
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Nevada
2 reviews
0 helpful votes
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Great new website, going to be buying alot
January 11, 2015

Great new website, going to be buying alot. Wonderful customer service, they got back to me fast.

Date of experience: January 8, 2015
Illinois
1 review
3 helpful votes
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Upset
March 14, 2016

I got scooter but wasn't one i ordered than come to find out some parts are missing

Date of experience: March 14, 2016
Customer-Service S. SaferWholesale Rep
over a year old

Hello, Please head over to our website and fill out our support request ticket so we can take care of any problem you might have. Again sorry for the inconvenience.

Arizona
1 review
0 helpful votes
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AWESOME STUFF!
April 3, 2015

Spent hours looking at ALL the cool stuff on the site... hard to pick :)

Date of experience: March 30, 2015
Texas
1 review
1 helpful vote
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Great prices
March 9, 2021

Easy to navigate site with great pricing. I found exactly what I was looking for.

Date of experience: March 9, 2021
Tennessee
1 review
2 helpful votes
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Convince Me
February 28, 2021

Well, so far I have been to the site approximately 7 times. I live in Ava on Lake Lanier but own a cabin in PIGEON FORGE TN. My husband is 73, and I work in home healthcare, but we have decided that if I can find an online business to he'll replace my income, I will take an indefinite leave from my career to be with and care for him. I'm extremely research based in my prospects because it's been my experience most goods tend to be relatively priced about the same or the quality suffers. That being said, I have extensively shopped items I myself have purchased as a consumer namely appliances for one... in over half the items I researched, exact same appliance I purchased most on sale, your company beat prices I was able to find 10 out of 10 times. That was in general pricing. PLUS THE ITEMS YOU CARRY ARE SOME OF THE LARGEST AND BEST NAMES IN THE BUSINESS! Now I'm working on my wishlist. The massage chair for us both would be ideal with the problems he has with his back and mine from caring for him. I also recently purchased a full size arcade game for a Christmas gift. I was just bummed to find out if I had known about you I would have gotten hundreds of games incl. On the machine FOR LESS COST! I haven't tried ‘make an offer' yet but that will be my next move. I'm a no nonsense mother grandmother who rarely is impressed, I guess you could go so far as to call me a hard sell. However, after making a list of items I'd like to have or items I know my good friends are looking for, then calling a few good associates who are knowledgeable about accurate prices, it seems your companies prices beat them all hands down. I'm not only comfortable sharing your info with my very good some lifelong friends for them to take advantage of the savings, but I'm actively setting up a game plan to offer them to others on a larger scope who could also use a break during these hard times. I may still be a hard sell, but thanks to your site I found by accident, consider me absolutely sold! I highly recommend that anyone who wants to know if this is legit, then just TRY IT OUT AND DECIDE FOR YOURSELF.

Date of experience: February 28, 2021
Oregon
1 review
1 helpful vote
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Bought a 27-ton log splitter for 1499. 00 with free shipping, if shipped to a business with forklift or loading docks. Money was immediately removed from my account, by electronic check, which was to give me an addition $50.00 off. Representative called and and total bill was for $1854. 00 with some story about transit fees via Los Angeles. After approximately 3 weeks and no delivery I contacted customer service and was told that the log splitter that I purchased was not in stock and that they were going to replace it with a 42-ton log splitter of equal quality. Again after two weeks and no delivery, I contacted them again and told them I wanted to cancel the order. I was told that it would be impossible to cancel the order because it was in the final stages of processing.
Now for the nightmare. When the log splitter arrives, I knew right away that it was a piece of crap. As I put it together from a diagram enclosed done of the figures matched the log splitter that I received. In addition there as absolutely no way to identify the maker of the log splitter or engine. Everything was painted black. After finally getting put together by looking at pictures of log splitter on line it was time to put it to use. Within 5 hours the whole thing began to buckle and twist. Parts started breaking off within 5 1/2 hours of use. The whole thing is absolutely useless and can not be fixed with replacement parts. Th I-beam is bent and twisted. The wedge completely fell apart and broke off of the compression rod.

Contacted customer service and was told I could not return it or get a refund because the order had been processed over 30 days ago. When I asked about the 2 year extended warranty I was told to send pictures and all defective parts would be replaced. When I told them the extent of the damage and that replacement parts meant sending a whole knew log splitter built of the correct gauge of tempered steel, I was told that the manufacturer would be contacted to see what could be done. Have not heard back and it has been over two week.

Have a feeling it was a very expensive lesson. Should have looked at reviews before I ever purchased the thing. I am in the process of filing a compliant with the BBB and looking at all avenues to help shut down this company. How a company like this can stay is business is beyond belief.

Date of experience: October 29, 2011
North Carolina
1 review
17 helpful votes
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Call the attorney general of ILLnois *******822 and then call the Illnois better business bureau *******698

Date of experience: June 4, 2018
Florida
1 review
0 helpful votes
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Customer service top level
March 23, 2016

Very patient
Very knowledgeable about products
Very pleasing to talk to
Highly recommend this site
Cro

Date of experience: March 23, 2016
Arkansas
1 review
0 helpful votes
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First time shopper
May 16, 2015

Website easy to use. Motorcycles seem to be great prices. Waiting on my quote

Date of experience: May 13, 2015
Ohio
1 review
0 helpful votes
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Just looking
April 7, 2021

Going done all that you have is a lot. Seen a few we like.

Date of experience: April 7, 2021
West Virginia
1 review
0 helpful votes
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GANGSTER
April 5, 2021

This site is amazing and they actually care about you. They want to help.

Date of experience: March 9, 2021
Georgia
1 review
0 helpful votes
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Great prices. Very durable products.
July 25, 2015

A friend of mine bought the 125cc spider and was an extraordinary product for the price.

Date of experience: July 21, 2015
Minnesota
1 review
0 helpful votes
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Trail Master
July 13, 2015

So Far so good, was given a good price and now I await for the shipment, Can't give an honest review until i receive the product, SORRY.

Date of experience: July 10, 2015
Florida
2 reviews
0 helpful votes
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163cc Go-Cart - Requested Pink and got Red, Came with foldable keys with alarm buttons that don't seem to do anything for this gocart, nuts and bolts counts were off but spare parts gave enough to make things work, missing 1 axel key so one wheel wouldn't drive but picked up at local hardware store. Got it all together and running great kids love it!

110cc Kids Sport Utility ATV Quad - Brakes were mounted wrong, reset them and all good. Got the upgrades for Free! Remote Start Kill Alarm works great! Really quick!

70cc Fully Automatically 4 Stroke Dirt Bike - Wouldn't run, wasn't getting fuel, I had to remove and dismantle the carb, unfortunately the carb was built to not be dismantled so cut a flat groove in the rounded out screw heads and was able to use a flat head to dismantle it, found the fuel inlet hole was never drilled out during manufacturing so drilled it and and put it back together and it ran perfectly!

350w 24v Taurus Electric ATV Quad - Great starter atv for kids not fond of the noisy off road toys, ignition was under plastics unmounted, found when couldn't run and it mounts to the handlebars, the adjustable speeds is great for kids a little spooked.

Date of experience: April 10, 2015
California
1 review
0 helpful votes
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Perfect first bikes
June 4, 2021

Easy all the way through. Made easy. So glad i found this place.

SaferWholesale attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 5, 2021
Pennsylvania
1 review
3 helpful votes
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Sauna website
February 27, 2021

Easily accessible site and info with prices marked and information easy to see

Date of experience: February 27, 2021
Arkansas
1 review
2 helpful votes
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While ordering my product, I did not have any issues. The customer service was great and they were very helpful. (the main reason why I went with them over the others) price wise their product was the same. After placing my ordering I was told I would receive my product before Dec. 22. I placed and order for 2 units on the same day maybe an hour apart.
As of today Dec. 19th one of my units has shipped while the other is still sitting at the warehouse waiting. I tried contacting customer service and the lady that I talked to was very very rude. The person that I placed my order with hung up the phone... they keep telling me it will be here before the 25th. Granted it still has to be put together! That's why I gave them 2 stars.
I HAD TO GO BACK AND UPDATE MY REVIEW. THIS HAS BEEN THE WORST EXPERIENCE. I NOW WISH I WOULD HAVE ORDERED WITH ANOTHER COMPANY. WHILE TALKING WITH CRAIG HE ASSURED ME THAT MY GO-KARTS WOULD BE TO ME ON TIME FOR CHRISTMAS. I CALLED THEM OVER AND OVER LAST WEEK AND WHEN THEY DID NOT HANG THE PHONE UP THEY LIED. THE FEMALE WAS VERY RUDE AND CRAIG HUNG UP EVERYTIME I CALLED. SO I CALLED THE CARRIER WHO IS TRANSPORTING MY UNIT AND THEY EXPLAINED TO ME THAT SAFERWHOLESALE DID NOT RUSH THE ORDER AND THAT I WILL NOT BE GETTING IT UNTIL DEC. 29TH... THIS REALLY MESSED MY SON'S XMAS UP. WHEN I TREID TO CONTACT THEM JUST TO SEE IF THEY COULD PLEASE SWITH MY SHIPPING. I STILL DID NOT GET ANY HELP. XTREMEFIRE POWERE IS BETTER TO DEAL WITH

Date of experience: December 19, 2014
Customer-Service S. SaferWholesale Rep
over a year old

Can you please provide us with your sales number that starts with a "G" so we can possibly provide you with more accurate shipping information.

Thanks,
Artie

New York
1 review
0 helpful votes
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Excellent Service!
May 7, 2015

I spoke with Caesar and he was knowledgeable and didn't rush me! I will be calling him back.

Date of experience: May 4, 2015
New Jersey
1 review
0 helpful votes
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Excellant
March 13, 2015

Bob was very nice to work with deal went smooth looking forward to doing more business with you

Date of experience: March 10, 2015
North Carolina
1 review
14 helpful votes
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Never buy from them they act like $#*! hole to you! GO BUY SOMEWHERE ELES! TALK TO U CRAZY WITH NO RESPECT

Date of experience: July 31, 2017