SaferWholesaleReviews 1,111

Ordered a 110cc 4 wheeler for my son and was nervous after reading the reviews online but gave them a shot.
When I read free shipping I said why not try it. Was way mislead, after placing the order I see they charged more after I used my checking account for the 50 bucks off. When I emailed them they said oh it comes from California and costs 150 extra! But they used the $50 discount for using the checking account so it is $100 in shipping now. I said cancel it and they said I missed a Small box explanning this, I said normally when you read free shipping why would you look for anything else? So the guy gave another $25 off in shipping. So total for the machine now is $572 so is my sons bday gift so I said I didn't want to pay the restocking fee.
Now we are at the arrival of the machine, the carrier calls me on Friday and asked to set up delivery and I asked where they are and they were in the same town I work, so I picked up to save on time etc.
I get home excited to get this going and hoping for a quick set up.
1. Left front tire won't go on properly so I had to work at it, I finally get it on and you can only finger tighten the nut so the wheel will turn. So that is still not right. Bearing problem
2. I fill the tank with gas after charging the battery and I look on the floor and gas is leaking, due to a major crack in the fuel line.
3. The fuel line from the gas shut off to carb is not even in existence on the machine and not in the box.
4. Assembly directions, not even in the box.
5. Seat bracket that the seat hooks to is on backwards.
6. Wouldn't start after getting new fuel line hoses at local parts store and new clamps.
7. Rear tail light came on and the front light did not, so hoping once it starts maybe it will come on.

I will have to take this to a mechanic as I am not a small engine person and hope they can fit it in before my sons birthday on 9/4/15.

I sent an email very similar to this one on Friday 8/14/15 and no response. Just a bad purchase and very very disappointed.

Please do lots of research before ordering anything from this website and company.

I hope the CEO reads this. Remember this, CUSTOMERS PAY YOU AND YOUR COMPANY. Customers want great SERVICE and PRODUCTS. I ordered an 80cc Dewey Bicycle With Engine. I bought it to save me gas money. I started the engine and in a few minutes the chain broke and one of the pins flew and scraped my left back cap. I ordered the parts I needed, but the parts they give me were worst. I was frustrated and wanted my money back! They have a no return policy, my warranty was a little over a month (No confidence in their products and what they do). If you really want to return it, you have to pay all of the shipping cost and they get to keep a certain % of the sale. It's like me giving you a crappy product and if you want to give it back to me, I get to keep 50% of your money. I still have proof of me emailing them multiple times, and they won't respond to me like they use to when I first purchased the bike. It's just one thing after another with their product and parts.

DON'T BUY FROM THIS COMPANY!

Do not do business with this company! No support or assistance to open issues. In fact, when the reply to this from a "customer service" person is posted they have no intention of resolving the issues!

They push you to pay in advance, deliver late and if a problem will not address.

The "administration" person only push you off with a "we're working on it" I have called every week since 6-29-15 and now they are insulting me with a $100 settlement offer.

The repairs I had to do where over $400 and now they are just ignoring me!

Legal action seems to be the only direction left for me to take.

Do not be mislead by a reply to me that "just give us a call and we will take care of you"

Scam people.

Bought the moped about a month ago, it took a week for the bike to get here, thats about the only good thing about the whole experience, took just about a month for the title to arrive, i have now had the moped titled for about 3 days, and today the exhaust fell off which is also part of the bracket for the wheel in the rear, long story short, bent to $#*! wheel and no more heat shield on the exhaust.

I do not recommend this bike or this site at all

Your website has good deals and I like that you give the option to make an offer.

Problem is your follow up leaves much to be desired.

I'll be very frank, I had money in hand but nobody wanted to take it.

A lot of good talking points... and then nothing. Really a bad business model.

A good example is that I made an offer last evening, never heard from anyone last night... got two emails today. One reminding me that your having a sale and one about this survey.

Still no yes or no to my offer. I'm still reviewing your sale prices and will likely buy…... if I can ever get someone to take my money.

I bought 2 dirt bikes from SaferWholesale for my kids last Christmas (December 2014) for a total of $849.00. Both pieces of crap have already become useless as of March 2014. One bike arrived in the crate already having problems. The instructions for assembling the remainder of the dirt bike were also useless. Fortunately, I knew enough about dirt bikes to be able to assemble them properly. The pulley assembly to pull-start the engine frequently sticks on one of the dirt bikes causing the casing to have to be removed, the pulley fixed and reinstalled to simply start it. The brakes on both dirt bikes wore out in less than 2 months and is not easily replaced making the bikes dangerous to ride. The tires that come on them from the factory are crap! The rear tire on both bikes wore through and popped within 6 months and that was without much riding. I ordered a replacement rear tire from SaferWholesale, providing them the info requested to order the proper tire, and they still sent me 2 wrong tires. Product is crap - customer service is crap. Keep these crappy, dangerous products out of our country!

Ordered a motorcycle helmet Friday 7/18/2015. They emailed me my recipt and order number within minutes Then cheked account on sunday 7/19/2015 to see if it had been shipped yet. It would not pull up my order on my account page. Started safe chat to ask why it wasn't showing up on my account page. I gave them the time and date order was placed and the order number to look it up easily. The 1st operators ended conversation before even responding. The 2nd operator responded and replied they would double check my account to find out why. After 10 minutes of no response i asked if they were still there. No response. After 10 more minutes I replied again saying it's been 20 minutes can you find my account. They ended conversation. The 3rd attempt i asked the same question and added that i have been trying for 35 minutes and the 1st 2 operators ended the conversation without answering my question
They responded one moment. And never responded again. After 15 minutes i responded can you find my order. Still no response. They ended the conversation as well.