SaferWholesaleReviews 1,111

Worst customer service ever. I ordered a ATV for an eight year old, and received a ATV for a three year old. After being brushed off for several days, it took for me to use profanity to get an explanation as to why I received the wrong ATV. Then I was told that I would only receive a hundred dollars back. REALLY. After trying to explain that my son wants to ride his ATV, I was told that he didn't care about my son. This is NOT safer wholesale, this is SCAMMING wholesale. And to the young man that told me that you don't care about my son, guess what I don't care about your family especially your mama for having YOU. Real men do manual labor, not answer phones. So my experience was horrible. You order one product, and they send you something completely different and SMALLER. DON'T ORDER from this company. DON'T DO IT!

Don't buy the rocketeer sidecar or trust these people. I was told I would receive my order in 4-6 weeks. I started calling at 5 1/2 weeks and was told over 20 different days that it was shipped or going out that day. I finally got it 10 weeks from when I ordered it after I called my credit card company and said I wanted to get my money back. The rocketeer sidecar was junk that I put about $2,000 more into to make it safe for the road. The only good quality parts were the 3 adjustment bars and the axle (looking okay so far). The frame needed reinforced and extended 2 feet in order to attach it where it needed to sit. We had to weld an extra cross bar in so we could bolt it on where the reinforced fiberglass plates were.The attachment brackets were so cheap they bent as we tightened them down so we made all new ones except for one, it collapsed ten feet out the door on the first try. The 3 tabs that were used to bolt the fender on bent over until the fender rubbed on the tire after only 20 miles. The windshield hardware was useless. The body was far from "paint ready" as it was covered with pits and gouges. There is no way this "kit" could travel safely at even 5 miles an hour when put together. I wish I could give it a zero star rating.

I BOUGHT A 250CC SCOUT SCOOTER FOR 3200. 00 FROM THEM ON 11/30/2015 AND HERE IT IS NOW 12/29/2015 AND I STILL HAVE NOT RECEIVED MY MERCHANDISE. WHEN I CALLED THE TRACKING DEPARTMENT HE WAS SO RUDE TO ME HIS NAME IS HERNANDO. HE TOLD ME THAT I MUST THOUGHT IT WAS FUNNY TO CALL THE COMPANY THAT MANY TIMES AND I TOLD HIM AIN'T NOTHING FUNNY ABOUT SPENDING 3200 ON MERCHANDISE YOU DONT HAVE, I THINK THAT THE COMPANY IS BOGUS AND WILL SAY SO UNTIL I RECEIVE MY MERCHANDISE, THEY AREN'T EVEN IN THE BBB, BUT IM GOING TO MY BANK TO DISPUTE THE ENTIRE TRANSACTION

This business is awful. I ordered infrared light heaters. They said they would expedite shipping. I waited for a week and had to call them to see where the lights were. They said they were still processing the order. I waited another 2 weeks and had to call again and they told me they were out of stock. No one even bothered to call me and let me know. They said they would refund me a check. They never put on their website that the item was out of stock... even after they told me it was out of stock. I ordered the lights in October and did not get my refund till the end of December!

Alex is so rude! Hung up on me. Ordered 2 hoverboards from Bob in the phone... hoverboards arrived wrong colors, 2 different models, no free carrying bag that was promised. One had a remote, other one didn't. Waiting to see how their customer service department will deal with this issue.

Worst experience I've ever had with an online business. I ordered a 7 and foot fiber optic Christmas tree based on the picture be displayed on their website. What they sent me looked nothing like what they advertised it looked more like a palm tree than a Christmas tree. It was a piece of junk very cheaply made and in no way was worth the $300 I paid for it. I honestly wouldn't even pay $50 for this Tree it is that poor quality. I called customer service and the man literally laughed at me and said all sales are final. I was so disappointed it ruined my family's Christmas. I never write reviews and very rarely complain but this was the worst experience I've had with online shopping. I would not recommend anybody do business with this company

Got off the phone with these jerks today, I placed an online order which was flagged by my card company as possible fraud, within seconds the rep from saferwholesale called and told me my card problem and that there is a delivery charge of about $250.00, I told him that I had free delivery because it was being shipped to a business. He said that delivery was free but shipping was extra, told him that I did not do business that way and to cancel the order. He started arguing and I asked him what was he trying to accomplish, having me call him names? I guess so cause he ran his mouth and I called him some names that were appropriate by most peoples standards.

Third time purchaser... Yes I do admit it's my fault I returned, guess I hoped each failure was accidental.

#1 50cc quad- lasted 2 months, spent 500, she was able to ride 5 times tops, sold for 50 bucks

#2 125cc go kart... purchases last xmas for 1400. 00, blown engine in garage

#3 2-125 quads... purchase 11/11/15... have not shipped and Joe called me telling me I need to give them more money before they'll ship.

Had to prove payment, now they ruined my 2 daughters xmas!

ORDER FROM FAMILYGOKARTS.COM...

Why was my order cancelled? I am so very upset as I was looking so for my cart and when I called to verify my delivery date was told my order was cancelled. Wanted to talk to Ray or Alex and was told I could not. Whom ever I was talking to was not nice, and had no idea why my order was cancelled. Then he tells me my check could not be returned for 30/40 days. I am so upset my niece works for the atty. General should this be my thing to do? Very sad about this situation. Respectfully Norma Wildes. Could someone call me to explain? *******222 or *******128