Ryobi enjoys a mixed reputation among its customers, with notable strengths in product quality and versatility. Many users appreciate the performance and ease of use of their tools, particularly battery-operated lawn equipment, which is praised for its efficiency and lightweight design. However, significant concerns arise regarding customer service, particularly related to warranty claims, service delays, and difficulties in obtaining replacement parts. Complaints about inadequate support and communication suggest a need for improvement in customer relations. Overall, while Ryobi has a loyal customer base, enhancing service responsiveness could bolster its reputation further.
This summary is generated by AI, based on text from customer reviews
Purchased the Ryobi Leaf Blower at Home Depot. Excellent product! I am very impressed with the power that this machine has; blows the leaves from my yard clear over into my neighbors yard! Who can complain about that?! It comes with 2 re-chargeable batteries and a battery charger! Should have bought one years ago!
This is the 5th Ryobi product that I have purchased thru the Home Depot and have been completely satisfied. I will continue to use Ryobi products
Keith
It's good. Though i don't think as strong as gas powered as claimed. Do like it's light weight. No cables and some tp use.
I have 3 Ryobi One +. And they are by far the best battery operated tools I have ever owned. The battery life on the 18volt Lithium battery is far superior to all others. Thank You
Great blower! Gets the job done in less time and does a great job.
Glad I purchased this blower. Highly recommend for ladies as well as for men!
I am 70 years old and my hands are not what they use to be. I do a lot of electrical work and when using a regular screwdriver my hands cramp up. This tool takes care of that problem
I became a contractor over the summer of 2021. I've found the price of their tools to be in the middle of the road. The batteries are interchangeable from tool to tool which has reduced the amount of batteries needed and has saved cost. Ryobi also has a wide range of tools making the batteries even more valuable. I've found the tools are as good or better than top brand names and recommend the product to anyone who uses more than one power tool. I no longer look at other brands and only will if Ryobi doesn't have what I need.
I love all of my Ryobi tools. There very helpful in so many ways. Great prices.Use them for my work. Have several of there drills, blowers, drills, inflators etc. Recommend them highly.
I purchased a Ryobi Inflator, mainly because I am having an issue with one of the tires on my John Deere lawn tractor. It has a slow leak, and until I can get it in to get it fixed permanently, I have had to plug in my other inflator to pump it up. The advantage of the Ryobi is, since it is battery powered, I can keep it out in my storage barn where I keep my John Deere. So far, so good!
I just got it today i will keep you inform on how it work so pass it on to everyone asap i have a snow joe blower i don't like snow joe snow blower any more so don't buy snow joe snow blower at all they can't keep there safety key in if you lose it
Powerful and easy to use. I cut a 5 inch trunk like paper. Comes with battery and charger. I like it.
I have 12 of the Ryobi tools and batteries and chargers. I like using power tools with no cords to keep up with. Thanks for great products, Ryobi.
As an 85 year old widow with four enormous deciduous trees in my yard, I had trouble starting, much less controlling, the gas driven leaf blower my husband handled with such ease. With copious leaves falling, and since I needed the exercise, I purchased Ryobi's cordless lightweight 40V blower. I had no trouble setting it up and find it works really well into moving leaves into manageable piles. Altogether a decidedly happy purchase.
Bought circular saw with laser. Mode no CSB144LZK. Work perfect for all household stuff! Done my fence and done my garage drywall installation process with help of this product! Cost is better and quality is also better
I am very happy with the 18v mower and weedeater
From the fast shipping to the nice packaging to the weight quality feel and power…the 18v system is a good buy
EdI currently have 24 battery powered Ryobi items just received 40 volt lawn mower. I can recommend all ryobi tools to anyone that wants quality.
We have been very happy with the product. It arrived fairly quickly, well packaged, and practically no assemble required.
I have a range of Ryobi 40V Garden Tools that are a real delight to use. The batteries last so long and they make these easy to use in any situation
I am over 80 years old and have enjoyed gardening, landscaping, and mowing for 60 of those years. We recently sold our home that had 2 and a half acres of lawn and gardens because it became too much of an effort to handle properly. With far less area to care for in our new home, I thought everything would fine. Not exactly, in need of a shoulder replacement made it impossible to handle heavy and hard to start gas equipment. From lawnmowers to leaf blowers my yard became silent. My most recent Ryobi purchase now has me back in the game blowing leaves with ease. Thank you RYOBI
I use the Ryobi reciprocating saw for tree limbs and cutting trim up to fit in dumpster. Great tool and I will probably get the blower now. My cousin from Ca has been getting all the tools to send to IL his Dads place for when he comes. I can't find receipt bought at home Depot west lane rd Machesney Park IL Thank You Katherine Kliebe
Answer: I own 2 chain saws, 18" bar and 14"bar, both run excellent, I have cleared a lot of trees over the last several years on property up north, thank you
Answer: Yes, call Ryobi's 800 number. They will send a replacement. The same thing happened to me.
RYOBI specializes in making pro-featured power tools and outdoor products truly affordable. RYOBI is the brand of choice for millions of homeowners and value-conscious professionals.