Ryobi enjoys a mixed reputation among its customers, with notable strengths in product quality and versatility. Many users appreciate the performance and ease of use of their tools, particularly battery-operated lawn equipment, which is praised for its efficiency and lightweight design. However, significant concerns arise regarding customer service, particularly related to warranty claims, service delays, and difficulties in obtaining replacement parts. Complaints about inadequate support and communication suggest a need for improvement in customer relations. Overall, while Ryobi has a loyal customer base, enhancing service responsiveness could bolster its reputation further.
This summary is generated by AI, based on text from customer reviews
My first was a drill since then over the years I have added at least 25 tools to my list from tools To garden weed walkers to pole saws
Extra batteries the larger ones that tell there battery strength are great
They are great tools and never failed me in what ever job I was doing
I'm completely satisfied. I didn't want a pneumatic nail gun that had to have a compressor. This battery operated nailer is perfect for my home projects. I just put wall boards up on a kitchen wall using it. Lots of power and the battery lasted through the whole wall!
I have been using ryobi tools for years, and wont use anything else. There tools make yard work so much easier for me to use.and so does the inshop tools look e them thankyou ryobi
I'm very happy with this sprayer. I've had no problems at all. I've been through several pump sprayers and two battery backpack sprayers this by far is very well built! Thanks
After purchasing the RyobiTools 6 piece battery operated tool kit I'm very pleased with the choice I made. Each tool is specific for my needs. I especially like that the batteries will hold a charge for a long period of time. I would recommend these tools purchased at Home Depot. Great job RYOBI keep up the great work.
All Ryobitools make projects become a lot easy great tools. From homeowner to people workings on constructions I am sure they appreciate the value
All I have is ryobi and I gotta love it. One battery one tool anytime. Makes the job easier and affordable.
Ryobi is my right arm! I am an "older lady." Each type of Ryobi I have used to custom build/update my home, has been excellent! The outside tools from tree saw to trimmer and air blower have been perfect for me. The saw trimmed large older Crepe Myrtle trees to a "professional" groom. Neighbors seeing me using them have immediately become interested and either borrowed or purchased their own having been so impressed with the ease and effective use of each Ryobi. The power washer immediately took years of built up gutter spill green moss and mold off the brick easily. Intending to only do the house, i was "enticed" to start on the aggregate drive. I never knew the 20 year old drive would look brand new! That lead me to the curbing and immediately made "my" curbing white as snow. That got the attention of close-by neighbors and soon, neighbors farther away, due to the stark difference in mine vs all the rest. The cost for the product makes each tool quite inviting. Then finding the ease and effective use is the best product for me. Large projects like remodeling a master bath to actually change the configuration of a room and totally building a custom office/craft/sewing room, were all done with Ryobi. Like i said: Ryobi is my right arm!
I am an independent HVAC/R CONTRACTOR. I have RYOBI tools for the last 15 years. I have had great experience with using these tools successfully and reliable. IN MY OPINION RYOBI IS A GREAT TOOL. BEST BUY FOR THE DOLLAR.
I bought this tho I saw on impulse. I was originally shopping for a different brand, but it was over priced. I decide to buy the ryobi mainly because of the price difference, but am extremely glad that I did. It waste money on the more expensive one. This is a great product and will purchase more ryobi products in the future!
Hook it up and pull the trigger. Easy to use and understand. Fills tires rafts and sports equipment fast. Love the digital readout one tool does it all. On board storage tray is handy no complaints at all. Plus I got it on sale.
Tools have great power and have long run times between uses. They are well built and stand up to constant use.
Excellent product, easy start engine, powerful for my large property, much less quiet than other blowers. I highly recommend it.
This is the firs RYOBI I've ever owned and it works great keep making a great product be I'll keep buying thanks.
Recently purchased the Ryobi 40V brushless snow blower. Very easy to assemble. Lightweight and quite flexible for tighter areas, even for my wife. Have used it for one snowfall so far and quite pleased with its operation. Will certainly consider other Ryobi products as the need arises.
Just purshased a Ryobi 18 volt blower, just what I needed@ 84, tool is light weight with pleanty of blow power, I have some rental homes so this will sve my day, love the out put so also purchased four otrer Ryobi battery operated tools. Great price and WARRENTY, keep up the good work.
I bought this tool a month ago
And while I was on the road one of car tire start loosing some air and you could tell it need it some
I used this Ryobi tire inflator and I was surprised how good it worked
Not gonna lie it took like 7 minutes to pour in around 30psi digits in the reader but I got relieved that I had it with me
Didn't need to drive and find a gas station or anything I parked on the curb use my tool and bang there you have it
Problem solve
Thanks Ryobi you are the Shiite
I'm so pleased with my new 38CC RYOBI 750cfm backpack leaf blower. It exceeds all expectations, easy starting, hate to put it down! Having a one acre yard, it took me two days to rake, now I'm done in two hours!…"No more Bengay…Lol!
Excellent product, the switch is controllable, light weight, good for Around the house, powerful, I do recommend highly, as well as other ryobi products
Answer: I own 2 chain saws, 18" bar and 14"bar, both run excellent, I have cleared a lot of trees over the last several years on property up north, thank you
Answer: Yes, call Ryobi's 800 number. They will send a replacement. The same thing happened to me.
RYOBI specializes in making pro-featured power tools and outdoor products truly affordable. RYOBI is the brand of choice for millions of homeowners and value-conscious professionals.