On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company generally enjoys a positive reputation for its product quality, with many customers appreciating the variety and reliability of the tint and vinyl options. Quick shipping and effective communication are frequently highlighted as strengths. However, concerns arise regarding customer service, particularly in handling returns and installation issues, with some customers feeling unsupported or dissatisfied with shipping costs and delays. Overall, while the company has a solid foundation of loyal customers, addressing the highlighted service shortcomings could enhance customer satisfaction and retention.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Fast and Easy service. We didn't have to pay for 10 yards of material to produce a small sample for customer approval. Will order again!
Quick to ship, quick delivery, great product. Will definitely buy again.
Excellent service excellent customer service and timely delivery
Was one week from order to delivery. Fast and efficient. Great selection. Highly recommend.
Color looked much better & cooler in person. Zero complaints. First time working with Rvinyl, or vinyl in general, and though challenging, it was easy enough! The vinyl did exactly what I needed to.
Awesome product and very quick shipping! I would recommend them to anyone. Installed on a Tesla Model S
Extremely easy to navigate the site. Great product and installation instructions
Dissatisfied customer. Ordered what I thought to be interior trim for my car (to help "eliminate" chrome appearance) and received stickers that had little to no adhesion. Inquired on refund 24 hours after item was delivered and was advised refunds were not permitted. Offered "store credit" instead.
We tried to cancel the order before it was shipped and was told we couldn't. We wanted to send the product back unopened and was told we would not receive a refund. A store credit would be issued but there is nothing we need or want. It didn't take them long to draw money out, immediately. I would NOT recommend business
Sending wrong car cutting I pay for installation 50$ and make an appointment, but after he put on doesn't fit he charge me 50$, Please make it accurate, your rate is much higher than the market and don't make it accurate.
Wrong door panels,
Wrong center console
Wrong ashtray.I order gray.because I hade black before.
Now I got 2 tone, gray & black
All rig up
Haven't heard any update as to the shipped status from the 11th of March, it's now the 18th and the carrier has yet to receive the shipment. Update?
I have purchased dash woodgrain kits in the past and was pleased with the look and realistic wood grain. This purchase sadly fell way short. The vinyl is thin and the woodgrain is a poor photo finish. Not what I expected.
All samples were clearly marked. Thank you.
CSR replied in timely manner to my shipping inquiry as well.
This is a good company and their products are good, had trouble with shipping on my last order and never received my order. The only reason for the low score is the follow up on the order, got an email "did you receive" if not wait 24-48 and email or call. Don't email me, email the shipper and find out yourself.
Read instructions and watched Rvinyl precut window videos several times, I used recommended supplies and procedures, cleaned windows several times, pre shrunk with heat gun outside, sprayed solution liberally an could not avoid creases in finished application. Re watched videos repeatedly. FAILED on 5 separate windows.
Two Conclusions,
1- I am novice
2- The cheapest vinyl sucks
It was a good product stop bothering me and emailing me
Well organized website for finding products for your wrapping needs.
Answer: I shopped with the company for over a decade before this issue. I would not have said so in the past, but recent online reviews suggest that the company is knowingly sending damaged products out.
Answer: I say find someplace local you can go to. Don't purchase vinyl on line seeing its going to be difficult to return if you need to. They will say anything to prevent from paying you.
Answer: They don't have a working number to talk to anyone. Just email address to talk to people who give you the run around. After sending pictures of the 2 vehicles they still sent me the wrong product 2 times. Then refused to return my money.
Restyle your car, truck or SUV with our custom dash kits, window tint and caliper covers. Tune your ride with headlight and taillight tint covers. Shield it from road rash with paint protection kits and wheel bands. Shop through our wide variety of int...
We don't warranty third-party installs. In the future, if you don't intend to install it yourself, you should go directly to a tint shop and have them do it.