On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company generally enjoys a positive reputation for its product quality, with many customers appreciating the variety and reliability of the tint and vinyl options. Quick shipping and effective communication are frequently highlighted as strengths. However, concerns arise regarding customer service, particularly in handling returns and installation issues, with some customers feeling unsupported or dissatisfied with shipping costs and delays. Overall, while the company has a solid foundation of loyal customers, addressing the highlighted service shortcomings could enhance customer satisfaction and retention.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I received my order quickly. Thank you for great service!
The installation video made it look much easier than it was (at least for me). If you've never installed wrap before you may have a better outcome if you take it to a professional.
Some of the pieces didn't seem to be cut exactly to the dimensions of the b pillars so some of the pillars are better covered than others. I'd imagine there are subtle variations in pillar dimensions across vehicles so being able to cut wrap to exact dimensions for every vehicle is going to be hit or miss.
The wrapped pillars do look better than they did before even though you can see air bubbles that I was unable to remove. Again, this wouldn't be an issue with professional installation.
I tried installing on one of my taillights and was short on width could still see red. And was not able to get it laid smooth enough was some wrinkles and creases I couldn't get out. Could of been my fault. But wasn't easy to work with.
Could be helpful to have some type of direction for people had no clue of how to install, Like me.
Order was delated. Wrangler JKU. Material folds over itself, tacts together like duct tape. Complete mess and waste of money/time.
The experience was good. I would try and enjoy the product. Thanks Again
The product looks great. We were hoping to be able to purchase actual samples to see in which direction we wanted to go for this project… but we ended up having to buy 5' sections. Not the worst thing ever, but a lot of waste, for sure.
Been waiting over a week still haven't received my order. Received two tracking numbers from two different carriers neither have left the state of origin. First and last time customer, I have always used Northern Tint and will continue to use them
Excellent communication from company,, other campaies should use this as a model, Filling my small order could not have been faster.If I or anyone I know needs these products,I will only go there. Thank you Rvinyl
Shipped quick, box looked mangled but it's vinyl so hopefully no damage.
Customer service gave me a tracking link to track the package. The package seems got lost and hasn't got any updates for days. When I asked the customer service for a refund. They stopped responding.
This is my second time ordering and I won't make this mistake again. Ordered from your store through Amazon first and was sent taillight tint with the lettering cut out backwards. Thought well if I order straight from Rvinyl then it would have to be right! WRONG! The letters are cut out backwards again. Can't understand why this keeps happening.
I've installed tinting before, and for the $200 I spent, I expected far more than I received. The material was "precut" far too big for the windows of our 2019 Odyssey. 3/5 pieces required significant trimming. Nothing like what is shown in their Youtube videos, even though I bought their premium product. Using the heat gun did not work like their tutorial. The back windshield ended up especially poor even with the extensive prep work. Would not recommend.
I've purchased several rolls and only one did not stick to the surface, it lifted in a corner and down the side. Perhaps I didn't clean the surface adequately. It also came with creases in the vinyl that would not smooth out. The other rolls worked great.
Quick easy. Hopefully gonna be good stuff coming. Got good stuff. Awesome 👌 highly recommend.
The samples ordered arrived quickly. The vinyl seems well made and nice colors. The transparent is transparent and a clear view. Still undecided on colors for my project so may order a few more
If you can buy the same product somewhere else, do so. Short review, but not wasting more time and energy on this company.
Answer: I shopped with the company for over a decade before this issue. I would not have said so in the past, but recent online reviews suggest that the company is knowingly sending damaged products out.
Answer: I say find someplace local you can go to. Don't purchase vinyl on line seeing its going to be difficult to return if you need to. They will say anything to prevent from paying you.
Answer: They don't have a working number to talk to anyone. Just email address to talk to people who give you the run around. After sending pictures of the 2 vehicles they still sent me the wrong product 2 times. Then refused to return my money.
Restyle your car, truck or SUV with our custom dash kits, window tint and caliper covers. Tune your ride with headlight and taillight tint covers. Shield it from road rash with paint protection kits and wheel bands. Shop through our wide variety of int...