On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company generally enjoys a positive reputation for its product quality, with many customers appreciating the variety and reliability of the tint and vinyl options. Quick shipping and effective communication are frequently highlighted as strengths. However, concerns arise regarding customer service, particularly in handling returns and installation issues, with some customers feeling unsupported or dissatisfied with shipping costs and delays. Overall, while the company has a solid foundation of loyal customers, addressing the highlighted service shortcomings could enhance customer satisfaction and retention.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Ur paying $180.00 bucks for vinyl that doesn't stick, it comes apart when you receive it.
Quick and easy to pick a product. I accidentally ordered the wrong wrap and can only get store credit back. Good thing I have another trim kit in mind.
Had to search for samples other than them just being an option to add to cart when looking through. Would be a little easier but no big deal. Have order previously from vinyl. No issues then either
Rvinyl had a exactly what I was looking for and a great selection of custom vinyl. The quality of their product was better then I've seen from other vinyl distributors.
I ordered 3 adhesive pens. Only found 1 in the package. May have been fell from the opening in the package and lost in transit
Ordered a wrap for my side x side 3 weeks ago and still have not received my order I would recommend that anyone find a different company to do business with
Good product with great finish. Can wait to apply it on my cabinets
Great tint only site i order from won't use anyone else :) :) :)
Just wish you had 3m Dragon Red available. I had to order from elsewhere and would rather have done entire order from you.
They shipped to me very quickly and always kept me updated on the status of my order!
I had absolutely zero issues with anything and my order came in perfectly!
Received a damaged packaged, opened the box and the vinyl itself was bent/creased like it was crushed by something
Purchased the item online and they were 2 weeks late sending it out. After week I contacted them to cancel order as it did not shift and they would not allow me to cancel. Once the package finally arrived it was missing half the order's contents. Contacted them again to send the item back and for a refund which they refused to provide and said wouldn't issue any refund.
But instead gavee me a "coupon" for future purchase. Stay away from this company...
Never received the order, ordered over a week ago. It is holding up assembly of a vehicle.
Best chat help I have ever gotten through a website
We received the product and everything is great and works pretty well for the most part. We were however missing a couple of peices that cover the end cap on the door panels on the front panels.
Super friendly and helpful people. You can also purchase vinyl and custom sizes so that you don't have to purchase an entire role at one time. It makes things economical for a new vinyl wrapper who doesn't need a lot of materials yet.
Make sure you double-check when shipping time is estimated before you buy. I bought vinyl the beginning of July and only told me flat rate, very misleading. My vinyl will end up being delivered at least 3 weeks after I bought it...and even then, they can't guarentee delivery. Reached out to customer service a little over a week after purchase and asked for update...said to check back in 15 business days because their carrier is delayed. FIND A DIFFERENT CARRIER
Just awful, cut edges were ragged and wrinkled, clear cover and base was separating. Come on guys, so how is this mess going to last, first rain should wash it away, no protection. Come on guys, I have ordered before, this stuff was trash and belonged in the dilly dumpster.
I've ordered from Rvinyl 3 times now. Each time, my order arrives very quickly, is well packaged, and is a great product.
What can I say, perfection speaks for itself. The product is easy to install and looks factory done. I cannot say enough good about the product.
Answer: I shopped with the company for over a decade before this issue. I would not have said so in the past, but recent online reviews suggest that the company is knowingly sending damaged products out.
Answer: I say find someplace local you can go to. Don't purchase vinyl on line seeing its going to be difficult to return if you need to. They will say anything to prevent from paying you.
Answer: They don't have a working number to talk to anyone. Just email address to talk to people who give you the run around. After sending pictures of the 2 vehicles they still sent me the wrong product 2 times. Then refused to return my money.
Restyle your car, truck or SUV with our custom dash kits, window tint and caliper covers. Tune your ride with headlight and taillight tint covers. Shield it from road rash with paint protection kits and wheel bands. Shop through our wide variety of int...