On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company generally enjoys a positive reputation for its product quality, with many customers appreciating the variety and reliability of the tint and vinyl options. Quick shipping and effective communication are frequently highlighted as strengths. However, concerns arise regarding customer service, particularly in handling returns and installation issues, with some customers feeling unsupported or dissatisfied with shipping costs and delays. Overall, while the company has a solid foundation of loyal customers, addressing the highlighted service shortcomings could enhance customer satisfaction and retention.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I ordered a huge roll of vinyl for my motorcycle and I am more than pleased with what I received and the condition it was in.
The overall ordering process was great. I've ordered in the past and had no issues. This time it's been going on three weeks and my order has not arrived. The tracking number says it was supposed to be here four days ago. I'm not sure if it's a shipping issue but either way you can't have these kinds of things happen if your trying to run a business.
Wow, the packaging was top-notch, the shipping was lightning fast, and I can't believe how the product exceeded my wildest expectations!
Fast shipping looks to be good quality. Can't wait to get it installed
The shipping price for a small item seems to be a bit pricey. Cost almost as much for shipping as a the small piece 3m reflective sheet is.
I was able to purchase this product through Amazon making the process an ease, the vinyl arrived in good condition. Satisfied overall
I found what I was looking for in the exact specifications that I needed.
Great selection of 3M vinyl in different sizes. I don't need a full roll so it's nice that you can get 1ft x 5ft, 2ft x 5ft, etc..
It was my first time ordering from RVinyl...but wont be my last. Great product, fast shipping. Thank you!
Everything went great and product as was described. Thanks.
I've ordered from this company more times than I'd like to count. They've always been my go to. I can always count on their products and customer service. This last order just had a hiccup on their precut. Ordered for an 84 GMC K25 that has a slider back window. The precut slider portion must've been cut for a different truck. None of the pieces, ends or centers, matched up at all. The solid window piece that was sent wasn't to the shape of the window either but I used it to hand cut the back glass anyhow. Fronts fit absolutely great. All in all, I made it work and it turned out, but to pay the price for the "rear" that doesn't fit the truck is aggravating.
Have used you guys for many, many years now. Have had a few hiccups here and there, but overall, I couldn't ask for a better company to work with!
Loving it so far. Easy to apply and it looks great. Time will tell how well it holds up
Just what I ordered, even though I made a last minute change. Fast shipping was also appreceated.
I was very excited to re-do the trim on my BMW Z3 with the Vinyl dash kit. However, even though the pieces that fit look great, I am disappointed that some of the pieces were scaled wrong. Some door handle parts should be mirror images of each other (right and left), but on the vinyl the are the same. Also no schematic came with the order. I had to dig through the website to find the picture on line, but there's no way to print it and the numbers on it have no references.
I'm having to reorder the Primer pens as there is no indication on your site how many will be needed for the project or how long one lasts. I ordered 1 and quickly ran out, so now I have to wait on a new shipment and pay shipping.
I watched the install videos and still wasn't sure what I needed. Unfortunately I had to place two orders. I received the orders with a day of each other!
You keep asking for a review but it still hasn't been delivered
Answer: I shopped with the company for over a decade before this issue. I would not have said so in the past, but recent online reviews suggest that the company is knowingly sending damaged products out.
Answer: I say find someplace local you can go to. Don't purchase vinyl on line seeing its going to be difficult to return if you need to. They will say anything to prevent from paying you.
Answer: They don't have a working number to talk to anyone. Just email address to talk to people who give you the run around. After sending pictures of the 2 vehicles they still sent me the wrong product 2 times. Then refused to return my money.
Restyle your car, truck or SUV with our custom dash kits, window tint and caliper covers. Tune your ride with headlight and taillight tint covers. Shield it from road rash with paint protection kits and wheel bands. Shop through our wide variety of int...