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The company generally enjoys a positive reputation for its product quality, with many customers appreciating the variety and reliability of the tint and vinyl options. Quick shipping and effective communication are frequently highlighted as strengths. However, concerns arise regarding customer service, particularly in handling returns and installation issues, with some customers feeling unsupported or dissatisfied with shipping costs and delays. Overall, while the company has a solid foundation of loyal customers, addressing the highlighted service shortcomings could enhance customer satisfaction and retention.
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I accidentally put in a wrong address and customer service responded really quick definitely recommend.
Great shopping and easy ordering. Product was as described. Good with communication emails. Will order again.
Fast and easy!
Smooth transaction, quality products.
Everything as promised.
Great products and price. Definitely recommend. Beginners time and patience is a must. Follow directions exactly as explained, and you can't fail.
Color was amazing, vinyl was strong and would have been great if we knew what we were doing! Covered the top of a truck to protect it from further rust. Had issues with some wrinkles, but that was on us. Very sticky.
Easy to use website, fair pricing, prompt delivery and great products
I ordered on Aug 6th and I still haven't receive the items today on Aug 15th, the tracking number they provided has no updates at all since Aug 7th. I contacted the customer service 2 times and they only said I have to continue wait for it.
Fast and simple. Had mine installed in less than an hour. Love the look.
Has to order from another supplier to get my customer happy.
I thought my vinyl would ship at least the same week I placed the order.
I have not received an update or a shipment of my paid order
We needed a small amount of two films very quickly and Rvinyl got us exactly what we needed fast
Was not real happy with the fitment of the B Pillar pre-cut for my vehicle. Edge overhang made it difficult to get to stick, and the fact you have to line it up stick it down and hope it is in correct place. I have B Pillar pre-cut protection on my other vehicle that are applied with spray solution so you can spray, position, and squeegie on, so much easier.
The extensive product descriptions, large inventory from several manufacturers, good pricing and fast shipping got us up to speed quickly. We appreciated ordering in small sizes for prototype and larger for production.
I was interested in finding replacement pieces for my pillar strip pieces - received vinyl stick-ons.
Rvinyl will only give store credit. They don't sell anything I'm interested in or have any use for.
Very disappointed. In this day and age, most companies are more than happy to refund if you're not satisfied.
The quality of the wrap and tint I got was amazing! Very easy to install, or even reinstall if you messed up the first time. The customer service I got from everyone at Rvinyl was great!
I can't speak for the product yet, but I'd buy here again for the customer service alone. The vinyl I ordered was temporarily out of stock. Rather than make me wait for what I paid for they upgraded my purchase to a better quality at no upcharge.
I would like to talk to a person is the only thing that was a negative
I was under the impression that the tint shade was custom to my vehicle, Please send me a return shipping label and credit my card. Thank you
Answer: I shopped with the company for over a decade before this issue. I would not have said so in the past, but recent online reviews suggest that the company is knowingly sending damaged products out.
Answer: I say find someplace local you can go to. Don't purchase vinyl on line seeing its going to be difficult to return if you need to. They will say anything to prevent from paying you.
Answer: They don't have a working number to talk to anyone. Just email address to talk to people who give you the run around. After sending pictures of the 2 vehicles they still sent me the wrong product 2 times. Then refused to return my money.
Restyle your car, truck or SUV with our custom dash kits, window tint and caliper covers. Tune your ride with headlight and taillight tint covers. Shield it from road rash with paint protection kits and wheel bands. Shop through our wide variety of int...