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Rugs.com Reviews Summary
Rugs.com has a rating of 4.7 stars from 5,958 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.
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Their website is easy to negotiate and has many ways to filter making it quick to find what you want.
The rugs are high quality and priced so I can have a few and switch them when I want a new look.
This is my 6th carpet purchase from Rugs.com. I have never been disappointed in the quality. I have purchased carpets for indoors and outdoors and always happy. Prices are good and delivery times fast.
Love the 2 rugs I bought on rugs.com! Great quality and style at a fair price! Fast shipping! Easy to shop on their website!
Person helping me answered all my questions and took my order.
He was easy to understand.
I can't wait to get my rug.
I have purchased several rugs. The shipping is terrific and the rugs are of a good quality.
Cannot beat free shipping either. I would recommend this merchant.
Over the last 60 days. I have purchased nine rugs and couldn't be more happy. I redid the floors in my house to hardwood and added area rugs. Each one of them is beautiful. My son also moved into a new apartment and I purchased him three rugs. The experience has been amazing and I'm grateful!
Easy to locate, find size and color of different rug's. Fast ordering and good quality for sale item's. This is the third time I've ordered from here.
Website was fully detailed. I knew what I was purchasing ie color, size & price. Very nice website too.
Ordered with no issues. Arrived within a few days packaged well and 0 damage. Unrolled in wonderful shape. No wrinkles. Very satisfied!
I love the look of the rug and it looks great in my Great Room. I think Rugs.com is a great company and I received the rug very quickly. My only concern is that the rug had alot of wrinkles in it after unfolding it. The wrinkles have not fully gone away after approximately a week but am hoping they will soon.
It was the perfect rug for what I needed! I'm glad I checked the clearance section as I didn't need anything too costly or fancy - it was just to put under my walking pad to absorb any noise. I absolutely love. Simple and cost effective.
Easy to purchase and quick delivery.
Received the rug really quickly. Beautiful quality and great match for my kitchen. Good price!
We love these rugs so much we've ordered a fourth we're just waiting for it to arrive!
Rug was left partially in rain and I was away. Very large porch covered where it could have been sheltered! Rug is wet and smells. Also defect in rug… have sent pics.Hoping for some credit. Moving and too tired to ship back and senior citizen not strong enough to deal with.
This rug js beautiful! Finally found that unicorn, a reasonably priced rug that looks and feels more expensive and lovelier than a higher priced one I had purchased from another company. It went down in our living room without any curls or wrinkles somehow, feels amazing underfoot, and it's cozier than I imagined. Immediately brightened up our space. Love it!
The rug is perfect for my sunroom. Loved the free shipping and that it arrived in two days as I wanted the rug before an upcoming social event.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members