business logo of Rugs.com

Rugs.comReviews 5,918

4.7

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Rugs.com?
grey star
grey star
grey star
grey star
grey star

Rugs.com Reviews Summary

Rugs.com has a rating of 4.7 stars from 5,918 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.

service
162
value
183
shipping
181
quality
157
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Cathy A.
Unfollow Cathy A.
Send Message
Share Review
Report Review

Another good purchase
April 8, 2024

This is my 3rd rug from Rugs.com and I am once again a happy customer. The rugs are quality and the shipping is so quick.
Thank you

Date of experience: March 29, 2024
Mississippi
1 review
0 helpful votes
Follow Samantha A.
Unfollow Samantha A.
Send Message
Share Review
Report Review

Great job
April 7, 2024

Thank for your help finding perfect rug. This been the most beautiful rug I love it so much..

Date of experience: March 28, 2024
California
1 review
0 helpful votes
Follow Maya P.
Unfollow Maya P.
Send Message
Share Review
Report Review

Exactly what I expected!
April 7, 2024

Quick shipping, good looking and feeling product. We will purchase more.

Date of experience: March 28, 2024
Indiana
1 review
0 helpful votes
Follow Andrew L.
Unfollow Andrew L.
Send Message
Share Review
Report Review

Awesome site!
April 7, 2024

Love the ease of the shopping experience as a whole. The variety of photos taken of each rug/material made it as easy as one would hope selecting a style they're looking for.

Date of experience: March 28, 2024
Oklahoma
1 review
0 helpful votes
Follow Victoria O.
Unfollow Victoria O.
Send Message
Share Review
Report Review

Always Happy With Rugs.Com
April 7, 2024

You just can't beat the prices, selection and quality. Thrilled to get a discount too! I love to change out rugs including patio with the seasons. With Rugs.com's prices sure helps to achieve that!

Date of experience: March 28, 2024
Idaho
1 review
0 helpful votes
Follow Linda Y.
Unfollow Linda Y.
Send Message
Share Review
Report Review

Awesome rugs
April 7, 2024

I love the fact I can see what it looks like on my patio.
Very easy and love that i can pay from Amazon. I hope the rugs are nice and hold up.
Thank you.

Date of experience: March 28, 2024
Florida
1 review
0 helpful votes
Follow Jeanette N.
Unfollow Jeanette N.
Send Message
Share Review
Report Review

Exceptional Quality
April 7, 2024

Quality far exceeded my expectations. The rug was exactly what I wanted & was delivered in just a few days. Thank you!

Date of experience: March 28, 2024
Michigan
1 review
0 helpful votes
Follow Marianne A.
Unfollow Marianne A.
Send Message
Share Review
Report Review

Easy Website
April 7, 2024

Ordered a RUG in 10 minutes! Yahoo! Product will arrive in 48 hours...can't wait

Date of experience: March 28, 2024
Ohio
1 review
0 helpful votes
Follow Susan N.
Unfollow Susan N.
Send Message
Share Review
Report Review

Love it!
April 7, 2024

My new rug is really good quality, the price was reasonable and it's perfect for my living room! If you want a neutral rug, this is it!

Date of experience: March 28, 2024
California
2 reviews
0 helpful votes
Follow Jackie B.
Unfollow Jackie B.
Send Message
Share Review
Report Review

Stunning Soft and Welcoming
April 7, 2024

This is area rug lends itself to a welcoming setting where sincere discussion is advised. This rug lends itself to a handmade local atmosphere that I have found no where else.

Date of experience: March 28, 2024
Indiana
1 review
0 helpful votes
Follow Psm U.
Unfollow Psm U.
Send Message
Share Review
Report Review

Beautiful rug, fast service
April 7, 2024

Took a bit for first runner, but it was too short, my error, called explained situation, ordered correct size, was able to refund the original carpet and new runner perfect. Customer service was excellent

Date of experience: March 28, 2024
New Hampshire
1 review
0 helpful votes
Follow Laura I.
Unfollow Laura I.
Send Message
Share Review
Report Review

Rug purchase
April 7, 2024

User friendly site. Huge selection. Great prices. Can't wait for my order to arrive.

Date of experience: March 28, 2024
New Jersey
1 review
0 helpful votes
Follow Jacqueline J.
Unfollow Jacqueline J.
Send Message
Share Review
Report Review

Quick delivery
April 7, 2024

Easy ordering and rug arrived in 2 days as promised

Date of experience: March 28, 2024
Florida
1 review
0 helpful votes
Follow Joan S.
Unfollow Joan S.
Send Message
Share Review
Report Review

Port St Lucie lady
April 7, 2024

Easy ordering and I know there will be prompt delivery as I have ordered many rugs from this company over the years. I highly recommend them and YES they have great customer service.

Date of experience: March 28, 2024
Utah
1 review
0 helpful votes
Follow Marsha J.
Unfollow Marsha J.
Send Message
Share Review
Report Review

Very good experience. Easy and I could take a picture and place it into the area that I needed it for. It's nice to see how it fits and looks before I purchased it.

Date of experience: March 28, 2024
North Carolina
2 reviews
0 helpful votes
Follow Pete Z.
Unfollow Pete Z.
Send Message
Share Review
Report Review

Quality rugs
April 7, 2024

Rugs.com has excellent quality, valve and prompt delivery. Rugs are packaged with care and hints to maintain the rugs are included.

Date of experience: March 28, 2024
Washington
1 review
0 helpful votes
Follow Diana Z.
Unfollow Diana Z.
Send Message
Share Review
Report Review

Outdoor rug
April 7, 2024

I received within days of my order. Very satisfied.

Date of experience: March 28, 2024
Ohio
1 review
0 helpful votes
Follow Paula E.
Unfollow Paula E.
Send Message
Share Review
Report Review

Quality
April 7, 2024

This company has great service, great pricing, and amazing quality. This is my 4th rug.

Date of experience: March 28, 2024
Florida
1 review
0 helpful votes
Follow Louis “Trent” O.
Unfollow Louis “Trent” O.
Send Message
Share Review
Report Review

Room make over!
April 7, 2024

We're hoping that these rugs will fit the decor in our living room!

Date of experience: March 28, 2024
Pennsylvania
1 review
0 helpful votes
Follow Jackie F.
Unfollow Jackie F.
Send Message
Share Review
Report Review

Great rug!
April 7, 2024

Great soft rug and awesome price! Delivered fast too!

Date of experience: March 28, 2024